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How to complain if the heating is not up to standard?
According to the relevant regulations, heat users who think that the indoor temperature is not up to standard can ask the thermal management enterprise to carry out temperature detection. The thermal management enterprise shall conduct on-site inspection within 12 hours, and the inspection results shall be signed and confirmed by both parties. If there is any objection to the test results, it can be entrusted to an institution with room temperature testing qualification recognized by both parties for testing.
Legal basis: Regulations on Property Management
Forty-fourth property management area, water supply, power supply, gas supply, heating, communications, cable television and other units should charge the relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.
Fifty-first water supply, power supply, gas supply, heating, communications, cable television and other units shall bear the responsibility for the maintenance and conservation of related pipelines and facilities in the property management area according to law. If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.
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