What should I do if the courier property is taken away?

Someone else took the courier. In this case, you should first go to the express outlet to verify the situation. If it is really the responsibility of the courier company, you can ask the courier company to make compensation. If the courier company refuses to admit or refuse compensation, it can contact the sender or ask the consumer association for help.

First, what should I do if the courier is taken away by others?

1, call the courier who sent the parts, ask what happened and discuss the solution. If the courier can't solve it, you can find a courier company to handle it. You can also let the seller handle it, and the buyer does not need to bear the responsibility.

2. Complaints can be made by telephone, logging on the websites of the State Post Bureau and the postal administrations of all provinces, autonomous regions and municipalities directly under the Central Government, WeChat, letters and faxes.

3. According to Article 42 of the Provisional Regulations on Express Delivery:

Whoever impersonates, opens, conceals, destroys, resells or illegally inspects other people's express mail, which does not constitute a crime, will be given administrative penalties for public security according to law. According to the Regulations of the People's Republic of China on Administrative Penalties for Public Security, administrative penalties for public security are divided into warning, fine and detention. That is to say, if the circumstances are serious, you can be detained in public security for more than 1 day and less than 15 days.

Provisional regulations on express delivery

Article 30

The sender of express mail and the enterprise engaged in express delivery business shall abide by the provisions of Article 24 of the Postal Law of People's Republic of China (PRC) on prohibiting or restricting the delivery of articles.

The catalogue and management measures for prohibited postal articles shall be formulated and promulgated by the postal administration department of the State Council in conjunction with the relevant departments of the State Council.

Article 31

Enterprises engaged in express delivery business shall inspect the internals in accordance with the provisions of the Postal Law of People's Republic of China (PRC), and make inspection marks. If the sender refuses the inspection, the enterprise engaged in express delivery business shall not accept and send it. Where an enterprise engaged in express delivery services is entrusted by the sender to provide express delivery services in batches for a long time, it shall sign a security agreement with the sender to clarify the security obligations of both parties.

Second, what is the compensation standard for the loss of express delivery?

1. If the insured mail is lost or totally lost, it shall be compensated according to the insured amount; In case of partial damage or shortage of internal parts, the actual loss of the mail shall be compensated according to the ratio of the insured amount to the total value of the mail.

2. If the uninsured vouched mail is lost, damaged or the internal parts are short, compensation shall be made according to the actual loss, but the maximum compensation amount shall not exceed three times the charge; If the registered letter is lost or damaged, it shall be compensated at three times the charge.

3. Postal enterprises shall state the provisions of the preceding paragraph in the notices of business premises and the vouchers provided to users in a way that can attract the attention of users.

Finally, after the courier is taken away by others, the recipient must first find out whether the people around him have been taken away. If not, go to the express outlet to verify, and then negotiate according to the responsibility. If the negotiation is not good, complain to the relevant departments or call the complaint number.