Graduation thesis: on the quality requirements of hotel employees

Quality requirements of hotel staff recruitment

* * * General Requirements [Return]

1, love the motherland, love and volunteer to engage in the hotel service industry.

2. Clear political calendar, no criminal record, no bad habits, and no participation in illegal organization activities.

3. Loyal to the enterprise, diligent, dedicated and enterprising.

4, good health, good facial features, moderate body shape, no body odor.

5. Have a sense of responsibility and can obey the work arrangement.

6. Can speak Mandarin (knowledge of local dialects and foreign languages is preferred).

7. The recruitment certificate is complete.

* * * Requirements for recruiters

1. Front desk receptionist

(1) Age: 18-25 years old.

(2) Body: Regular facial features and dignified appearance. Male height 1.7 meters or more, female height 1.6 meters or more.

(3) Education: graduated from tourism vocational school or high school or above.

(4) Language ability: I can speak fluent Mandarin and have a certain English conversation ability.

(5) Others: Strong oral expression ability and appeal, able to adapt to station affairs and three shifts.

(6) Computer literacy is preferred.

2. Bellman:

(1) Age: 18-25 years old.

(2) gender: male.

(3) Body: Regular facial features, height 1.70 meters or more.

(4) Education: Secondary vocational school or above.

(5) Language ability: fluent in Mandarin, and knowledge of foreign languages is preferred.

(6) Shift requirements: able to adapt to standing service and three shifts.

3. Assistant Lobby Manager (Guest Relations Specialist)

(1) Age: 20-35 years old.

(2) Body: Regular facial features and dignified appearance. Male height 1.7 meters or more, female height 1.6 meters or more.

(3) Education: graduated from tourism vocational school or high school or above.

(4) Language ability: fluent in Mandarin, strong English conversation and translation skills (CET-4 or above), and knowledge of foreign languages other than English is preferred.

(5) Familiar with the business operation of various departments of the hotel and have corresponding work experience.

(6) Others: Strong oral expression, appeal and communication skills, able to work in three shifts. Have certain secretarial knowledge and be familiar with computer operation.

4. Room attendant:

(1) Age: 18-25 years old.

(2) Body: Regular facial features. Male height1.70m or more, female height1.60m or more.

(3) Education: Secondary vocational school or above.

(4) Language ability: fluent in Mandarin, with a certain English foundation.

(5) Shift requirements: Three shifts are allowed.

5. Housekeepers, waiters and cleaners:

(1) Age: 18-40 years old.

(2) Body: with regular facial features, the male height is above 1.68m, and the female height is above1.58m. ..

(3) Education: Junior high school or above.

(4) Shift requirements: Three shifts are allowed.

6. Security personnel:

(1) Age: 18-25 weeks old.

(2) Body: Regular facial features and moderate body shape. Male height 1.7 meters or more, female height 1.6 meters or more.

(3) Education: High school or vocational school or above (veterans are preferred).

(4) Language ability: fluent in Mandarin, with a little knowledge of English.

(5) Others: hold safety qualification certificate, can adapt to outdoor work, and work in three shifts all day. Can exercise hard and keep fit.

7. Restaurant waiter:

(1) Age: 18-25 years old.

(2) Body: male height 1.7m or above, female height 1.6m or above ... The naked eye vision of both eyes is above 5.0, and there are no symptoms of color blindness and color weakness. No scars, tattoos, etc. On the skin of the hand.

(3) Education: graduated from high school or vocational school this year, major in tourism service is preferred.

(4) Others: witty, outgoing, optimistic, helpful and self-motivated.

8. Kitchen (department) workers:

(1) (1) Age: Chef 18-23, Chef 18-35.

(2) (2) Figure: Regular facial features. Male height 1.7 meters or more, female height 1.6 meters or more.

(3) The naked eye visual acuity is above 1.0, and there are no symptoms of color blindness and color weakness. No scars, tattoos, etc. On the skin.

(4) (3) Education: High school or vocational school or above (culinary technical school graduates are preferred).

(5) (4) Work experience: Those with more than two years of work experience and corresponding technical level certificates are preferred.

(6) (5) Shift work: two shifts are allowed; Dim sum (division) workers can take shifts in the morning.

(7) (6) Others: I love cooking and am self-motivated; No bad living habits; Outgoing and cheerful personality.

(8) considerate and helpful.

9. The finance department cashier:

(1) Age: 18-22 years old.

(2) Body: Regular facial features and dignified appearance. Male height 1.7m or more, female height 1.6.

(3) More than one meter.

(4) Education: graduated from tourism vocational school or high school or above.

(5) Language ability: Fluent in Mandarin, with certain English conversation ability.

(6) Others: able to adapt to station work and three shifts, and understand computer operation.

10。 Warehouse manager:

(1) Age: 20-30 years old.

(2) Body: Regular facial features and dignified appearance. Male height 1.7 meters or more, female height 1.58 meters or more.

(3) Education: graduated from tourism vocational school or high school or above (college food major is preferred).

(4) Language ability: Have certain English reading ability.

(5) Others: Have some experience or understanding of warehouse work. Know computer operation.

Eleven. Maintenance personnel of Power Department:

(1) Age: 18-35 years old.

(2) gender: male.

(3) Body: Regular facial features, height 1.70m or above, strong and flexible. No color blindness, night blindness, no acrophobia.

(4) Education: graduated from high school or related vocational school or above.

(5) Others: ① Have strong and weak current theoretical knowledge and general mechanical maintenance knowledge, and have certain practical operation, installation and maintenance capabilities. Experience in elevator maintenance, computer TV maintenance, electric welding, boiler or generator operation is preferred. ② Relevant maintenance personnel with valid electrician operation certificate, high-voltage electrician certificate, elevator operation certificate or boiler operation certificate and welder certificate are preferred. ③ Have a strong interest in technical work and be able to work in three shifts.

* * * Application method:

1. The interviewee prepares 1 the original and photocopy of his/her ID card, certificate of marriage and childbearing of floating population, certificate of education, unemployment certificate or employment registration card for migrant workers; I have a 1 inch color bareheaded recent photo. To apply for technical jobs, a valid technical qualification certificate must be provided.

2. Those who pass the hotel interview must go to Lijiang Center for Disease Control and Prevention for physical examination within the specified time (physical examination at or above the municipal level can be conducted in other places) and participate in health knowledge training. Those who pass the physical examination and health knowledge training will report to the hotel at the notified time, otherwise they will not go through the employment procedures.

Lijiang Dagang Wangbao International Hotel

2006 1 month

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