The elevator often breaks down. Can I ask for a replacement?

Legal analysis: Yes, but it must be handled through consultation between the owners' committee and the developers, who will hardly agree with the owners' personal requirements.

Legal basis: Article 35 of the Regulations on Property Management, a property service enterprise shall provide corresponding services in accordance with the stipulations of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.