Why didn't the residential property answer the phone?

1. Due to insufficient staffing or poor service ability, the property can't handle the owner's problems and needs in time, so the reason for not answering the phone is to avoid not giving a satisfactory solution.

2. Owners encounter difficulties in telephone communication, for example, it is difficult for the elderly or people with low education to understand the answers or explanations of the property, which will lead to the property's reluctance to answer the phone.