What should I do if I tell her that the upstairs residents are ringing everywhere or not?

If the neighbor upstairs is noisy, the most direct way is to knock on his door and let him be quiet. If people really don't know that they are bothering you, then this trick will definitely work, and people with public morality will not bother you again. However, friendship is very important when negotiating with the other party. If you are fierce and ask others to be quiet, it will only backfire.