Takeaway is not allowed in the community. Where can I complain?

First, where is the complaint that take-out is not allowed in the community?

1, the community does not allow takeout into the local property management bureau to complain. The property has the right not to allow takeout, but the specific situation depends on the property management regulations, whether there is the owner's permission and the property's consent, because the access control of the community belongs to property management, and the property has the right to manage the public * * * area within the property area. If it is during the epidemic, for the sake of public safety, it is better to enter cautiously.

2. Legal basis: Article 46 of the Regulations of People's Republic of China (PRC) Municipality on Property Management.

The realty service enterprise shall assist in the safety work within the realty management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.

Second, what is the general consumer complaint handling process?

The general consumer complaint handling process is as follows:

1. After accepting a complaint, it shall issue a transfer order to the complained unit or competent department, and attach a letter of complaint, requesting a reply within a certain period of time in accordance with relevant laws, regulations and policies;

2. Complaints with complicated contents and big disputes shall be handled by the Consumers Association directly or jointly with relevant departments;

3. Important complaints involving a wide range, endangering consumers' rights and interests, or harming consumers' rights and interests will be reflected to the government or relevant departments in time, exposed and criticized through the mass media, and will be investigated in conjunction with relevant functional departments.