What should property service personnel pay attention to when they leave the property management area?

After the dissolution or termination of the realty service contract, the realty service provider must leave his post. However, the property refuses to go, and such disputes are not uncommon in some communities, and there are such regulations.

After the dissolution or termination of the realty service contract, the realty service provider shall, with the owners' committee, the owners who decide to manage themselves or the people entrusted by them, handle the exit handover in accordance with the provisions of laws, regulations and the contract, and perform the following handover obligations:

(a) the transfer of property files;

(two) the transfer of property service files formed during the period of property service or electronic materials and data formed by digital management;

(three) the use of maintenance funds for the transfer of houses and their ancillary facilities;

(four) the transfer of property services;

(5) Clearing the related expenses received in advance and collected one by one;

(six) truthfully inform the use and management of the property;

(seven) other matters stipulated by laws and regulations and the realty service contract;

This article clarifies that after the termination of the realty service contract, the realty service provider, the owners' committee, the owners who decide to manage themselves or their designees agree to handle the exit handover, which is conducive to promoting the normal handover of both parties after the termination of the realty service contract and maintaining the security and stability of the community.

Article 68 of the Regulations: After the dissolution or termination of the property service contract, the property service provider shall not refuse to quit and handle the handover on the grounds that the owner has not paid the property fee, the stage work has not been completed, there is objection to the unanimous decision of the owner and other disputes have not been resolved, and shall not obstruct the new property service provider from entering the site for service for any reason.

In violation of the provisions of the preceding paragraph, after the dissolution or termination of the property service contract, the property service provider shall not require the owner to pay the property fee; If losses are caused to the owner, it shall compensate for the losses.

legal ground

People's Republic of China (PRC) Civil Code

Article 949 Upon the termination of the realty service contract, the original realty service provider shall withdraw from the realty service area within the agreed time limit or within a reasonable time limit, return the realty service premises, relevant facilities and relevant materials required for realty service to the owners' committee, the owners who decide to manage themselves or their designated persons, cooperate with the new realty service provider in the handover work, and truthfully inform the use and management of the property.

If the original property service provider violates the provisions of the preceding paragraph, the owner shall not be required to pay the property fee after the termination of the property service contract; If losses are caused to the owner, it shall compensate for the losses.