Summary report of engineering maintenance work

Work summary is an important link to do all the work well. Through work summary, we can make clear the direction of the next work, avoid detours, make fewer mistakes and improve work efficiency. Next, I'll show you five model essays on the summary report of engineering maintenance, hoping to help you!

Engineering maintenance summary report 1

In a blink of an eye, I have been in the maintenance center for two months, working as a notebook maintenance engineer there. With the care and help of leaders and colleagues, I quickly entered the role. Hailong Maintenance Center is the only it maintenance service department operated by Zhongguancun Electronic City and the only state-owned maintenance center in Zhongguancun. The company adheres to the service tenet of being the best technical service provider in China, providing first-class after-sales service for customers, taking "honesty as the foundation, serving customers as friends", "truthfulness and credibility" and making continuous efforts. As an employee of Hailong, I feel very honored and proud. At the same time, I also know that only by constantly improving my business level and maintenance technology and working harder can I meet the needs of the rapid development of maintenance centers. The following is a summary of my work in these two months.

I. Main responsibilities:

1. In the maintenance center, I am mainly responsible for the reception of front desk customers, answering customers' questions about notebooks, and maintaining and testing customers' computers.

Make a personal work plan before the start of work, give priority to finish all the work in time, achieve the expected effect, complete the work with good quality and quantity, and have high work efficiency.

2. Answer 400 calls and answer customers' questions.

In the first half of this year, the second phase of the project was successfully delivered to the owner. Before the handover of the project, the construction data must be sorted out and handed over. I carefully checked and consulted the construction materials of each building, and made every effort to ensure no leakage, no shortage, neat catalogue and complete information. Before handing over the second phase of the project, I will prepare all the floor plans, warranty certificates and instructions for use of Building 13 in advance, and fully guarantee the owner when handing over the house.

I believe that hard work will pay off. "Attitude is everything". A positive attitude towards life can not only make others sit up and take notice of you, but more importantly, make them make continuous efforts, actively face problems in their work, and study, analyze and solve them. At work, I understand the meaning of "many a mickle makes a mickle". Without long-term training and accumulation, it is difficult to achieve a career.

To engage in infrastructure management is to regard yourself as a worker, which is a process of accumulating experience and enriching life; It is also a process of precipitation, the precipitation and integration of knowledge; It is also a process of improving ability, increasing talents and maturing. I cherish my days at the construction site very much, and I will continue to work hard. I will firmly grasp myself and strive to surpass myself, so as to achieve success.

3. Maintenance of desktop computers.

Second, the recent plan:

1, study hard professional knowledge, notebook maintenance, desktop maintenance, monitor maintenance, data recovery, etc. Strive to be a maintenance generalist.

2, study hard management knowledge, self-sublimation, and share worries for leaders.

Self-evaluation:

In his daily work, this comrade has a solid professional knowledge, a solid theoretical foundation, and works like a duck to water. He is proficient in everything from technical guidance and quality inspection and acceptance at the construction site to verification and management of construction technical data. The technical documents and all kinds of application materials formed in the work are rigorous in structure, standardized in terminology, unique in opinions and sophisticated in judgment. The technical documents sent to the city for exchange have been praised by the relevant leaders of Tangshan Construction Bureau and Tangshan Quality Supervision and Inspection Station for many times, winning honors for the enterprise.

Strong communication, adaptation, management and innovation ability, self-motivated, team spirit and affinity, like to meet new challenges, and have a good understanding of Zhongguancun electronics industry.

In order to meet the needs of the development of market economy, we strive to promote the paperless management of engineering management data and skillfully use various computer software to complete the digital storage, analysis and processing of engineering information. Provide concise and clear quantitative data for engineering management, improve enterprise management efficiency and save management costs. Through the study and study of computer software and hardware knowledge, and active practice, I have completed the construction of enterprise computer local area network, so that computers in various departments can enjoy hardware equipment such as printers and plotters besides data, saving a lot of valuable funds and achieving good economic benefits. At work, pay attention to dealing with interpersonal relationships with people around you.

The leadership has given me a lot of room for development and allowed me to give full play to my abilities. Thank you for your leadership. I will continue to work hard to give full play to my ability for the development of the company. Hailong maintenance center, which I represent, always keeps in mind, constantly demands itself in words and deeds, serves customers with a smile, and makes customers satisfied and returns satisfied.

As employee representatives, we should constantly improve legal awareness, enhance legal concepts, increase legal knowledge, and consciously and exemplarily abide by the law and the company's various management regulations in action. We should learn more about management, law and economy, broaden our knowledge and improve our overall quality.

For example, someone goes directly to the boss without making an appointment in advance. When you go out to meet people, ask the identity of the guests first. After asking about his identity, ask him what his intention is. The average guest will tell you in detail what he wants to see the boss. If the boss is in a meeting, you should tell him that our boss is in a meeting according to the nature of the business he wants to talk about, whether it is investment business or research business. Instead of waiting here, I'd like to introduce you to our vice president in charge of this business.

Engineering maintenance summary report 2

20__ years have passed in a flash. Under the leadership of the leaders, with the support and help of my colleagues, I persisted in constantly learning theoretical knowledge, summing up work experience, strengthening ideological cultivation, striving to improve overall quality, strictly abiding by various rules and regulations, and fulfilled various duties of my post. Here, I want to thank everyone. It is because of your support and help, as well as your strict requirements for me, that I feel that I am integrated into the IT service division and feel the warmth of the Hailong family.

I am mainly engaged in notebook maintenance in Hailong Maintenance Center. Since I took up my present job, I have strictly fulfilled my duties as a maintenance engineer, studied hard and worked hard, and successfully completed my own work and various tasks assigned by the leaders. Below I mainly elaborate myself from these aspects:

First, good ideological and political performance

I have worked in different positions. No matter where I am, I always treat my work with full enthusiasm. I am diligent, conscientious and conscientious. In Hailong Maintenance Center, every time I receive a customer, I will take it seriously and not leave a dissatisfied impression on the customer. In the future work, I will treat customers with the fullest enthusiasm.

Second, we should constantly strengthen theoretical study and broaden our knowledge.

Although I have some experience in notebook maintenance, I still need to constantly improve myself. On the one hand, we should enrich practical experience, on the other hand, we should strengthen ideological study. Absorb rich knowledge of computer theory and improve the ability to solve practical problems in this major.

Third, the direction of future efforts

1. Strengthen the handling of special visitors. In the face of unreasonable demands from customers, I can solve problems calmly and satisfactorily, without face-to-face quarrels with customers, and communicate with customers politely and gently.

2. To be creative, we need to subconsciously strengthen technical management, and pay equal attention to technology and management.

20__ has become history in the perfect ending of Hailong, and a brand-new 20__ has arrived. In the new year, we all stand at a new starting point in our work and life. Start a new round of work, and thank the leaders and colleagues for their support and help again. In the new year, I will continue to work hard, constantly improve my business level and learn from you with an open mind.

Engineering maintenance summary report 3

Dear leaders and colleagues,

Hello everyone! In the important busy time, 20 years have passed and a new year has begun. Standing at the end of the year and the beginning of the year, I feel a lot. Looking back on the whole year, under the correct guidance of the company's leaders, with the active support of other departments, and with the full cooperation of all maintenance personnel in the department, the engineering maintenance department successfully completed all the work of the company and all the tasks temporarily assigned by the leaders, ensuring the normal operation of the company's high-quality water supply and the normal supply of all pipe networks, and at the same time achieving inevitable results in energy saving and consumption reduction. In order to sum up the experience, find out the shortcomings, and push the work to a new level in the coming year, we would like to take this opportunity to introduce the work summary and thinking of the engineering maintenance department for 20 years to all leaders and colleagues, please give your sponsorship and guidance.

The first part of the work summary

A, undergraduate course room governance work

According to the regulations of Limin Water Co., Ltd. and the post responsibilities of the engineering maintenance department, strengthen the management, supervision, training and audit of the personnel of the engineering maintenance department. Seriously organize engineering maintenance personnel to study the documents issued by the company and the minutes of regular office meetings, so that employees can fully understand their spirit. Take the lead in observing the company's rules and regulations, and ask employees to do it first.

In daily behavior, every employee is bound by company rules and regulations and employee's daily behavior norms. In daily work, to implement post responsibilities, managers are required to conduct more on-site inspections and master the implementation of the work, such as reflecting on the preparation environment of the planned work, reflecting on the safe operation environment, and supervising the implementation of the planned maintenance work; Master the work schedule, work quality and task completion environment. Under the mode of managing people by system, the sense of responsibility of personnel has been enhanced, and the work efficiency, labor law and civilized construction environment of the department have been greatly improved and improved.

Second, the main tasks completed

Emergency repair during river dredging is the focus of engineering department. It directly affects the harmonious relationship between the masses and the company and is the most important thing to safeguard the basic interests of the company. Since entering the dredging period, the engineering maintenance department has worked overtime, rain or shine, and repaired more than 0/00 large and small water supply pipes/kloc in seven towns in the south, which provided a tight guarantee for the company's high-quality water supply.

In 20__ _ years, the engineering maintenance department completed the main work items:

1. Renovation and upgrading of water supply pipeline (Wiki Ancient Village and Zhangwangzhuang Village south of Jianglou) * * * 3500m.

2 * * * 36 new enterprises and merchants have completed cooperation with various township water conservancy stations.

3.* * * Cooperate with various township water conservancy stations to repair more than 40 large and small pipe networks during dredging.

4. More than 100 pipe network signs were installed according to the company's requirements. It effectively reduces the damage to the pipe network in the dredging construction of villages and towns.

Third, the material management

Through the saving work throughout the year, the consumption of pipe fittings is basically reduced to the minimum, but it is more necessary to make unremitting efforts in saving work. Combined with the specific situation of the company, the engineering maintenance department regards further strengthening economic management as a major event and runs the economy through the management. If the replaced pipe fittings are maintained, the comprehensive utilization of resources can reduce the daily procurement and maintenance costs under the condition of meeting the use standards.

Fourth, safety management.

Because of the particularity of this department's work, the staff of this department often have to contact with electrical appliances, but also have to go down and into the water. In order to ensure the personal safety of operators, employees will be given safety education irregularly before arranging work, and the awareness of safe operation of department employees will be strengthened. Ensure that there is someone to watch over the dangerous operations such as power supply, downhole and launching, and that there are no safety accidents among department personnel throughout the year. Vehicle safety: check the special safety of vehicles regularly, and pay attention to driving safety in rain, snow and fog. Resolutely put an end to drunk driving.

Problems with verbs (abbreviation of verb)

1, lack of internal coordination and timely maintenance. There is less communication between managers and employees, which is not conducive to the enthusiasm of employees. The cultural and professional technical level of department maintenance personnel needs to be improved. The awareness of politeness and etiquette of department employees needs to be strengthened.

2. The awareness of safety in production is weak, and there are potential safety hazards. Clear the obstacles on the ground and site of the survey site, and understand the site conditions of the project area. It is not enough to take targeted safety measures when finding out underground cable lines, gas pipelines and oil pipelines. When the foundation pit is excavated, if it affects the adjacent buildings or temporary facilities, the safety protection measures are insufficient.

3. The opening of large-scale pipe network needs to be improved, and the operation with water is not fine.

The second part of the main work plan

In the new year, the engineering maintenance department will further tap the potential, improve the enthusiasm of employees, and make the work of the engineering maintenance department detailed and streamlined; Let every employee in the department work in an orderly way, and we will start planning from the following aspects:

First, establish the warehousing information of facilities, pipelines and pipe fittings, pay attention to the maintenance of vehicles and equipment, and increase the service life.

Second, continue to advocate energy saving and consumption reduction, strengthen the management training of maintenance personnel, put forward reasonable saving plans according to large-scale opening maintenance operations, and implement them after discussion with the manager in charge.

Third, strengthen the service, skills, operation and safety training of maintenance personnel, and promote the improvement of the quality and skills of employees. Supervise the daily maintenance and planned maintenance of maintenance personnel to ensure that every work arranged is in place.

Fourth, strengthen cooperation with various departments, distinguish the work scope of each department, and reasonably improve the work efficiency of the undergraduate department.

Five, around the "adjustment, improvement, standardization, implementation" and other aspects.

1) adjustment: mainly to standardize the service process, adjust the current management mode, and modify and improve the relevant management system.

2) Perfection: according to the policy of "high standards and strict requirements" put forward by the company leaders, the work of this department is refined, and the management system is infiltrated into all stages and links of daily work, forming a complete management process from engineering maintenance orders to work assessment.

3) Standardization: in combination with the standard requirements, standardize all links of the above work management process and implement them in detail to individuals, so that all links are planned, systematic, implemented, checked and improved, and relevant records are formed.

4) Execution: strengthen inspection and supervision, combine performance appraisal system with inspection and evaluation system, strengthen execution, strengthen timeliness and effectiveness of rewards and punishments, improve the sense of responsibility of employees in this department, and implement various rules and regulations.

Engineering maintenance summary report 4

I. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ In this regard, I would like to express my heartfelt thanks to all leaders and colleagues. During the short and long probation period, I seriously studied the articles of association of the company, strictly performed my personal duties, reassured the leaders and satisfied the owners. Summarized as follows:

First, study hard and summarize and improve.

As soon as I entered the Charm Warranty Center, I was entrusted with a heavy responsibility as the on-site maintenance engineer in 10 and1.

Facing the 352 owners, when I first came into contact with the service industry, my business was unfamiliar, and I was inevitably worried about my work-I didn't know much about many places. On the one hand, I felt "interlaced like a mountain", on the other hand, I felt that I had a long way to go.

However, with the care of leaders and the help of colleagues, this kind of worry soon vanished. When encountering difficulties, everyone patiently teaches: whether it is to take the owner to inspect the house, check the problem points of the house inspection list for maintenance, or feedback to inform the owner to re-examine and sign, release the morning meeting, or write letters, basic etiquette and take photos on the spot. , have been supported by colleagues, especially the front desk information officer, and have been generous for many times.

Everyone knows that I am new here and take special care of me. Every time someone kindly reminded me not to miss it, and even taught me how to cancel the order and close the problem point ... everything touched me. Philosophers say that a perfect team is the guarantee of success, and I deeply feel this in a charming big family.

In order to integrate quickly, I take a small notebook with me. When my colleagues remind me of something, I will write it down on the spot and then read it often to show my vigilance. Always sum up your own shortcomings, learn from others' strengths and improve your professional level. From ignorance to understanding, from the beginning to the details, it has been praised and supported by many owners, which makes me very happy and feels that my efforts have been rewarded.

Second, love and dedication, warm service.

I just arrived in the 10 and 1 1 areas, which happened to be centralized delivery. When I took the owner to inspect the house, I seriously answered every question raised by the owner, and explained in detail the planning of the community, the brand of interior decoration materials and the matters needing attention in house maintenance. Record the owner's dissatisfaction in detail, and distribute the problem points of the house inspection list to all subcontractors for maintenance in time; Inform the owner to re-examine the completed problems and sign the house inspection form.

Most owners are satisfied with our service, and our labor is praised by the owners, which also adds a touch of bright color to the _ _ team. After the delivery of the house, with the improvement of the occupancy rate of the owner, there are more and more maintenance problems. Every time I receive a repair report, I quickly go to the scene to check and confirm the non-man-made damage, fill in the maintenance plan and inform the owner, then send a bill to the workers to arrange the repair at the owner's house, and sign it after completing the task. Then he has been responsible for entering the house maintenance platform to cancel orders and close the problem points on the company network.

Third, handle affairs impartially and treat people sincerely.

Sometimes owners do not pay attention to man-made damage, such as planting flowers and watering a house, which leads to the expansion and deformation of the floor. Calling to complain is the quality problem of our materials. I will explain this situation after on-the-spot investigation. No matter whether the host growls loudly or cynically, I will be honest with him.

The Bible says that when other people's anger burns, you can only put it out if you treat it calmly. Most owners will be influenced by our attitude. I believe that if you treat others with sincerity, they will put themselves in your shoes. The company's system can't be chaotic. As long as it is not chaotic, others can't be chaotic.

Fourth, rigorous and meticulous, self-discipline.

Every time you go to the host's house, you should wear a shoe cover regardless of whether the host is in charge or not. It is one thing to say politely that "there is no need for chaos at home", and it is another to abide by the company system. 12

Once in a repair shop, the owner was very cheerful and seemed to be a cultural person. He also handed it to the construction workers when he smoked it himself. I resolutely stopped "you can't pick up cigarettes and smoke in the master's room". The host advised that "rules are nothing more than human feelings." I replied, "Human feelings are not a bad rule." The host smiled, no longer reluctant, but also praised us _ _ "self-discipline, people always respect."

Five, love the owner, timely feedback.

Based on the service concept of "thinking for the owner and taking the owner as the center", I will call the owner after each maintenance and ask him if he is satisfied and what needs to be improved. Frequent communication with the owners has also enhanced mutual trust and understanding.

Sometimes enthusiastic hosts will also send some small gifts, such as mineral water and snacks. I am deeply grateful and refuse to take "serving everyone is my job responsibility." Some owners also posted praises on the charm forum, and even wrote poems to each other. "There is a heroic spirit, and it is difficult to solve worries between talking and laughing ... Love is one in a million. Who said that women are not as good as men?" So kind that I can only thank him for his kindness.

Although I am young and have limited work experience, I will give full play to the advantages of young people, such as studious, diligent and energetic, and strive to become an outstanding talent and contribute to the development of the company. With the care of leaders and colleagues, I will be more confident to do a good job in maintaining 10 and 1 1 areas.

Engineering maintenance summary report 5

20__ is a simple and extraordinary year, the property service industry is facing many severe challenges, the economic benefits are not as good as in previous years, the market competition is fierce, and there are higher requirements for engineering maintenance. In order to meet the requirements of the market, we have continuously improved our engineering maintenance skills this year, and the overall work performance, professional skills, service attitude, rules and regulations, and management of peripheral units of Meilan Jindi have been obviously improved step by step. In order to sum up experience, find the gap, plan the prospect, and push the work in 20 years to a new level, the work in 20 years is summarized as follows:

First, the main work report:

1, the lighting switch of public corridor in overlapping area is changed to voice control and touch delay switch;

In the first quarter of this year, the switch of lighting facilities in superimposed public corridors was mainly replaced and transformed. The entrance of the main entrance and the corner of the corridor were replaced by voice-activated delay switches, and the owner's door was replaced by touch-type delay switches. In this case, the owner forgot to turn off the light when he came home, which caused the lamp holder to burn out, and also achieved the effect of energy saving.

2. Find the weakness of a single family and resume supervision.

Due to the illegal reconstruction of single-family villas, the weak point system was completely paralyzed, and all 43 households were cut off, 24 households were cut off from the main line, the alarm power supply was cut off 1, the decoder was cut off, the system isolator was cut off, and the control box was cut off. After many times of coordination and communication between the company leaders and the service center manager, the developer agreed to solve the problem. When the construction team entered the construction site, we overcame the shortage of personnel and carried out uninterrupted supervision, and the two men took turns to be on duty. In addition to the owner's normal repair report, we followed the construction team the rest of the time. Of course, we also found many problems when we followed, such as cutting corners, saving trouble if we can, and not burying the pipe deep enough. At our strong request, we urged the construction team to construct according to the standard, and now the weakness of the single-family building has basically returned to normal.

3. Daily maintenance work;

This year, our engineering department received the maintenance order of 1262, and completed 1245, which was more than 90% in repair rate. We have completed the cleaning of cement blocks and garbage in the foundation pits of 38 elevators in the overlapping area, the replacement and maintenance of the main sewage pipe at the entrance of No.70, and 7 households in the overlapping areas No.69, No.70, No.72, No.82, No.94, No.95, 10 1 have no main tap water valves. Because the developer's construction team buried them during planting and greening, we have been looking for them through our engineering department for more than two weeks. After the well was dug out, the height of the well was raised and a manhole cover was made. No.95 and 10 1 were not found. Finally, coordinate the water supply company to close the main valve, stop the water supply for two hours, reinstall the valve, and paint all the manhole covers in the overlapping area with green paint to integrate them with greening. In addition, the protective ropes of two groups of landscape bridges were replaced, the leakage of all houses in the residential area was checked in rainy season, and the construction team of the developer was contacted in time for timely maintenance, which was fully affirmed by the owner.

During the thunderstorm, timely dredge the garbage in the open ditch pipeline in residential areas and do a good job in flood drainage and flood control. In the third quarter of this year, we mainly summarized the dripping water from the eaves of residential quarters, water seepage from tiger windows and various remaining problems, and issued a document to developers to coordinate and solve them. At present, because the construction team of dripping eaves clearly stated that it can't be repaired, the problem is indeed in coordination, and positive and feasible methods are being sought. In addition, when the rainy season came this year, a 380v water pump was installed for the third group. Because there was no 380v power supply before, we overcame the shortage of people and time, and finally installed it when the rainstorm came, ensuring the smooth completion of flood control work this year. On the second day of this year's 1 1.5 fire day, we will. There are still many problems found in the inspection, which are usually ignored. For example, the oil in the oil cup of the elevator foundation pit overflowed and was not cleaned up in time. If a cigarette butt falls into the foundation pit, it is also a sign of a fire accident. We organize elevator maintenance personnel to clean up in time, and urge them to do it in time when they find it full. In addition, it is not enough to pile up 20 fire extinguishers in the corridor. The service center needs to add another box of fire extinguishers. This problem has been reflected to Manager Yu. In particular, it is emphasized to several peripheral units to do a good job in fire control, insulation testing and screw fastening of electrical equipment under their jurisdiction. This month, it is mainly to carry out insulation testing on several groups of submersible pumps in rivers, and do a good job of antifreeze for all water pipes, valves and pumps.

4. Daily equipment maintenance

At present, the overall situation of community equipment maintenance is still there. All equipment is maintained according to the equipment maintenance instructions and is in good working condition at present.

The second is the problems left over from this year's work.

1. Fence painting and maintenance of meilan lake Road, Luofen Road, residential area 1000 square meters. Because the fence there is quite high, there are only two maintenance personnel, including me. Apart from the rest days, we only have three opportunities to meet each other on weekdays, and we are also responsible for handling the daily maintenance of the owners, so it is difficult to complete the work in terms of staffing. Therefore, we also report to Manager Yu whether to ask other units to complete the work and wait for a reply.

2. The community 1 Bridge, the railing of Bridge 2, the equipment of the gate, the equipment of Gate 63 and the children's playground have all been painted and maintained. The paint report has been typed and is waiting for painting.

3. Five surveillance cameras in the community are broken, namely, Ximen North, No.69 West to East, No.38 North to West, and 18 North to South. Two pairs of water gates and perimeter alarms are broken, namely, Sector 37 and Sector 7. The report has been sent to the company for purchase.

Third, the existing problems

1) The professional and technical level is still relatively lacking, and it can't reach the level of an expert.

2) In terms of workflow, the uniformity of standardized work is not strong, and the supervision and inspection of peripheral units are not detailed enough.

3) The maintenance list is not standardized and the handwriting is not neat enough.

4) The materials in the warehouse are not standardized enough, and things are placed in disorder without obvious labels.

5) individual work progress is backward, and the efficiency and quality of maintenance work need to be improved.

6) The connection with the work of various departments is not perfect.

Fourth, the key ideas of Meilan Jindi maintenance work;

In view of the above problems and weak links, the initial thinking of our 20-year maintenance work in Meilan Jindi mainly revolves around "planning, improvement, standardization and implementation". And so on.

1) plan: it is mainly to make an annual work plan for the work of _ _ _ _, with progress every month, busy work every week and implementation every day. According to the actual work needs of the community, rationally allocate personnel, so that some people do the work and the responsibility lies with others.

2) Perfection: According to the company's policy of "fine service standard", the work of Meilan Jindi Engineering Department is further refined, and fine service is implemented in all stages and links of daily work, forming a set of satisfaction from engineering maintenance orders to service owners.

3) Standardization: In combination with the requirements of standards, with standards as the standard and the satisfaction of owners as the goal (including the management of peripheral units and industry standards as the standard), further standardize the problems existing in the above work and other aspects, so that all work links can be planned, systematic, implemented, inspected and improved, and relevant records can be formed.

4) implementation; The planned work must be put in place, and the responsibility lies with people, so as to improve the sense of responsibility of our maintenance personnel. The peripheral units must be supervised regularly and irregularly, and the problems found should be solved in time to promote the implementation of various rules and regulations.

The above is a summary of my work for 20__ years. Please criticize and correct me if there are any shortcomings!

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