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How to deal with the owner's refusal to pay the property fee because of poor service?
Legal analysis: If the owner refuses to pay the property fee because the service is not in place, the following methods can be used: 1, and the owner pays the fee first. Because it is unreasonable and illegal for the owner to refuse to pay the property management fee, the property also has the right to charge the property management fee for providing property services. In this regard, in practice, many owners just walked into the misunderstanding, thinking that property services are not in place and they can refuse to pay. If they refuse to pay more, they may be sued by the property; 2. The owners can collect relevant data and evidence of inadequate services of the property management company, and then report to the industry committee, which will come forward to negotiate with the property management company and even dismiss the irresponsible property management company; 3. If the negotiation fails or the service quality of the property management company is not improved, then after collecting the data and evidence that the property service is not in place, you can bring a lawsuit to the court and ask the property management company to bear the liability for breach of contract and claim compensation for the losses caused.
Legal Basis: Interpretation of the Supreme People's Court on Several Issues Concerning the Specific Application of Law in the Trial of Property Service Disputes Article 3 If a property service enterprise fails to perform or fails to fully perform its maintenance, conservation, management and repair obligations as stipulated in the property service contract or as determined by laws, regulations and relevant industry norms, the people's court shall support it if the owner requests the property service enterprise to undertake the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
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