Our intercom doorbell is broken, and we have found property maintenance. The property said it was not their business. What should we do?

Go to the local real estate bureau and the property management association to complain about the property and ask for maintenance within a time limit.

According to the content of property services, the property management company is responsible for the daily maintenance, maintenance and management of facilities and equipment used by * * *. Because the owner's indoor intercom system and unit entrance guard intercom system are a set of equipment, belonging to * * * facilities, the owner has the right to request property maintenance.

Property services are divided into five categories:

First, handle public affairs, accept residents' requests for repairs, consultations and complaints, and organize healthy and beneficial cultural and sports activities.

Two, the management of park facilities, regular inspection of housing and supporting equipment, * * facilities. Eliminate potential safety hazards and conduct daily management and maintenance.

Third, regular greening maintenance requires professional personnel to carry out greening management, be responsible for the transformation and maintenance of trees, lawns and plant landscapes in the community, and spray pesticides in time. Ensure the coverage and health rate of vegetation.

Fourth, keep the sanitary environment in the park, regularly clean up the garbage, wipe the interior design such as stair handrails and corridor floors, and keep the sanitary condition. Avoid sanitary dead ends, and avoid dirty, disorderly and poor behaviors.

Five, to assist in the management of public security, including personnel on guard and public security patrol. Implement effective registration management for vehicles entering and leaving the community, and guide vehicles to pass and park in an orderly manner.

References:

The State Council construction administrative department is responsible for the supervision and management of the national property management activities.

The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.

Specific explanation:

The administrative department in charge of property management is the real estate administrative department of local government agencies, such as the Housing Authority (now called Housing Security and Real Estate Administration), and specific departments such as the Property Management Section under the Housing Authority.

Baidu Encyclopedia-Property Law

Baidu Encyclopedia-Property Management Regulations

Baidu encyclopedia-property management service

Baidu encyclopedia-China property management college