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What should I do if the honeycomb box express cabinet crashes?

Contact the customer service of Honeycomb Box, use the thawing agent and ask for help everywhere.

1. Contact Honeycomb Customer Service: Contact customer service through Honeycomb Customer Service Hotline or online customer service platform to report the freezing situation to customer service personnel.

2. Use unfreezing agent: there are anti-freezing buttons or vents at the top, side or bottom of the beehive express cabinet. Press the relevant button to unfreeze the express cabinet with unfreezing agent.

3. Ask for help from the surrounding area: You can ask for help from property management personnel or security guards, explain the situation and ask them to help solve the icing problem.