Job responsibilities of property project manager

Property project managers need strong organization, planning, control, coordination, interpersonal skills and adaptability. The following is my carefully collected job responsibilities of the property project manager. Let me share them with you and enjoy them.

Responsibilities of Property Project Manager 1

1, comprehensively presiding over the daily management work, and putting forward suggestions and measures to improve and improve the level of property management according to the actual situation of each period;

2. Be responsible for and report to both the company and the owner, submit the work plan and summary to the company and the owner on time, listen to the opinions and requirements of the owner, and implement them within the prescribed time limit;

3. Be responsible for holding monthly staff meetings, checking the implementation of work, assigning work tasks, coordinating employee relations, and proposing solutions to problems arising in the implementation of project property management. Report to the company and the owner immediately when major events occur or exceed the post responsibilities and authority;

4, responsible for patrol, understand the equipment operation and maintenance, security, cleaning and greening services. , check all key links every day, and solve problems in time when found;

5. In case of emergency, immediately organize relevant responsible personnel to deal with it, and implement it according to the measures formulated in the emergency plan. After the incident, organize relevant responsible personnel to summarize and study the emergency, analyze the reasons, and write a report to the company and the owner;

6. Supervise the revenue and expenditure of various financial funds, supervise daily settlement, control costs and prepare budgets;

7, unified coordination of the work of various departments, and check the working conditions of employees and the implementation of work progress;

8. Be responsible for reviewing and modifying the corresponding clauses of the subcontract, and supervise, inspect and evaluate the work of employees;

9. Be responsible for external communication, handle complaints in a timely manner, and inform the parties of the handling opinions and results.

Responsibilities of Property Project Manager 2

1, responsible for the property management center to implement various management systems and processes, achieve business objectives, ensure the effective operation of the management system, and be responsible for the management and service quality;

2. Responsible for organizing the implementation of the company's general management standards and work standards, and organizing the preparation and approval of the management manual, service standards and work standards of the property management center (office);

Responsible for the daily work management of the project property;

3. Be responsible for the collection of project property fees, fully mobilize personnel in all positions to improve the collection rate of property fees, and decompose and guide all work according to the annual operating responsibility indicators of the department; Responsible for the annual and monthly financial revenue and expenditure budget and control of the project;

4. Be responsible for formulating the work objectives, plans and coordination of the project, and completing the performance appraisal of the community employees of the project on time according to the company's performance appraisal system;

5, familiar with the customer situation, establish a good customer relationship, timely and properly handle all kinds of complaints, deal with the relationship with the owners, and regularly issue inquiry forms to the owners and community residents for statistics, analysis, processing and return visits;

6. Establish good relations with government departments and maintain relations with relevant departments such as Housing Authority, streets, communities, police stations and owners' committees;

7. Actively respond to the call of the group and the company and complete other work arranged by the leaders.

Responsibilities of Property Project Manager 3

1, responsible for project site management and daily operation.

2. Be responsible for on-site communication and coordination with Party A. ..

3. Check and supervise the daily work of the project, so that the project management can meet the service quality requirements of the company.

4. Improve customer service satisfaction and establish a good relationship with the owner.

5. Customer relationship maintenance inside and outside the company.

6. Handle all kinds of customer complaints and emergencies.

7. Conduct regular training and KPI evaluation for managers.

8. Complete other work temporarily assigned by the leader.

Responsibilities of property project manager 4

1, able to write the work instruction of the property project, as well as the service plan of the project, and prepare the project budget;

2. Be fully responsible for personnel management, financial management, goods management and various on-site management of property projects;

3. Communicate the spirit of the company's work conference and promulgated system to all departments in a timely manner, and urge strict implementation;

4, the implementation of personnel to do a good job in building management, daily maintenance, cleaning, green maintenance, security, sanitation and disinfection, vehicle management and to stop illegal decoration and illegal construction and other specific management services;

5, according to the requirements of the company and the property project industry committee, presided over, review and sign foreign economic contracts;

6. Examine and approve the maintenance plan of houses and public facilities and the decoration application of the owner/tenant, organize the maintenance personnel to finish all the work on time and with good quality, and check and urge the owner/tenant to decorate according to the regulations;

7. Coordinate disputes between owners/tenants in the use of the property;

8. Regularly report the income and expenditure accounts of property maintenance and renewal fees to the industry committee and accept the audit;

9 accept the guidance and supervision of the street and real estate management departments, and cooperate with community management.

Job responsibilities of property project manager 5

1. Under the leadership of the general manager, be fully responsible for the daily management of the service center;

2. Be responsible for the annual, monthly and weekly work plan of the project;

3. Be responsible for tracking the maintenance of project facilities and equipment;

4. Be responsible for organizing the training and assessment management of project staff;

5. Responsible for communication and coordination with developers and relevant government functional departments;

6. Handle complaints from tenants and owners, properly handle emergencies and improve customer satisfaction;

7. Be responsible for the promotion and follow-up of paid services;

8. Conduct satisfaction survey and visit the owner regularly;

9. Complete the assessment indicators issued by the company;

10, complete other work arranged by the company.

Responsibilities of property project manager 6

1. Responsible for the overall property management of the company's office projects;

2. Coordinate the work of customer service, safety management, environment, quality, engineering and other departments, supervise and guide all departments to complete the company's quality objectives, ensure the continuous and effective development of all work, and lead the team to create excellent property service quality;

3. Handle important customer complaints or major customer complaints, guide all departments to select, educate and retain people, and improve various management systems and internal supervision mechanisms;

4. Carry out the instructions of the Group and the property management company, do a good job in building the brand culture of the property management company, and strive to create the best customer service in the same industry.

Responsibilities of Property Project Manager 7

1. Be responsible for the main objectives and plans within the project, and formulate, participate in or assist the upper management to implement relevant policies and systems.

2. Be responsible for making monthly and annual work plans for property projects, ensuring the smooth completion of work plans, and managing, guiding, training and evaluating department employees.

3. Regularly conduct on-site quality inspection, put forward rectification opinions and supervise them until the rectification is completed, so as to ensure quality service.

4, responsible for the overall customer satisfaction improvement plan, and combined with the actual situation to implement various projects to meet customer needs.

5. Formulate customer service standards and systems, and design and optimize various customer service processes.

6. Properly handle service failures and customer complaints, and control the tracking and analysis of consumer satisfaction.

7. Optimize customer service quality in all directions.

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