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Ms. Wang's house is located in Hongtu Yunjin, jianye district. On the morning of March 15, she was working in the unit when she suddenly received a phone call from the residential property and was told that there was water leakage at home. Later, Ms. Wang hurried home and found that her home had become water curtain cave.

Due to water erosion, the ceiling and furniture of Ms. Wang's house were seriously damaged. Traces of water flow can be seen everywhere on the walls. After the floor is soaked, it "swells" and many cabinets are degummed and cracked. After consulting the relevant third-party institutions, the estimated loss is about 654.38+10,000 yuan.

Ms. Wang said that she received the call at 10: 09 in the morning, and it was close to 10: 50 when she got home. It was not until after eleven o'clock that the water valve was turned off. What puzzles Ms. Wang is why it took the property more than an hour to find the water valve. If the property has fulfilled its management and maintenance obligations, it should be able to deal with this problem quickly.

After inspection, the water leakage point is located at the fire sprinkler on the ceiling of Ms. Wang's house. At first, the developers sold the commercial office as an apartment, and there was a fire-fighting spray head to ensure safety. For the sudden damage, Mr. Yan from the engineering department of Sheung Shui Yunjin Management Office of Jiangsu Hongtu Property Management Co., Ltd. explained that after the water leakage occurred, the fire maintenance unit was immediately asked to confirm that the nozzle explosion caused the water leakage. However, the other party made it clear that the spray head already has a self-explosion rate.

Ms. Wang, the deputy administrative manager of the management office, also consulted the insurance company. As the warranty period of the fire fighting spray head has expired, the property management company will not bear the losses caused by flooding. If Ms. Wang refuses to accept it, she can file a lawsuit through the court.

Lawyer Ni said that it can be seen from the "Pre-Property Service Contract" signed by Ms. Wang and the property management company that both parties have an agreement on the maintenance of the fire protection system, and the daily operation and maintenance of the fire sprinkler system should be undertaken by the property management company. If the slow maintenance of the property company leads to the failure of the fire sprinkler system and causes property losses in the owner's home, it shall be liable for compensation, but the amount of compensation needs to be appraised by a qualified unit.