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Can the property stop service if the owner does not pay the property fee?
A, under what circumstances the property management company has the right to cut off water and electricity:
1. When the owner fails to pay the water and electricity charges and authorizes the property management company to collect and remit them, the water and electricity can be cut off;
2. In case of catastrophic accident, the property management company has the right to cut off water and electricity;
3. The property has the right to stop water supply and power outage according to relevant administrative orders or notice from the water supply and power supply department;
Second, the way to deal with property complaints:
1, the parties choose to settle through consultation;
2, the parties request a third party mediation, administrative mediation request government departments;
3. Both parties agree to arbitration;
4. Judicial procedure;
Legal basis: Article 944 of General Principles of Civil Law of People's Republic of China (PRC), the owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services. If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration. The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.
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