What are the main responsibilities of shopping mall property?

Question 1: What are the responsibilities of the manager of the property department of the shopping mall? 1. Under the leadership of the general manager, be fully responsible for the hygiene management, safety management, water and electricity management, maintenance and recovery of water and electricity expenses, and equipment maintenance of the mall.

2. Organize company employees to seriously study and implement the principles and policies of the party and the state, establish a good corporate image, work hard and improve their professional quality.

3. According to the company's deployment, do all the work in the mall in a planned way.

4. Ensure the cleanliness of the shopping mall and do a good job in hygiene.

5. Be responsible for the parking management of shopping malls.

6. Establish and improve the water and electricity management system, guide and urge the employees of the company to seriously implement the safety operation procedures and do a good job in safety.

7, responsible for the daily maintenance of water and electricity work arrangements (including water, electricity, gas meter reading, accounting, fees, external payments, etc.). ), handle daily maintenance work in time.

8, prepare and organize the implementation of equipment maintenance plan and spare parts procurement plan.

9. Establish an equipment account and check it regularly to ensure that the account is consistent with the reality and prevent the company's assets from losing.

10. Strengthen supervision and inspection, establish supervision and assessment methods and reward and punishment mechanisms, regularly assess the work attitude, labor discipline and service quality of employees of the company, and implement rewards and punishments.

1 1. Check safety measures regularly to eliminate potential safety hazards.

12, strengthen information management. Actively report sensitive and abnormal situations to the company, and report major and urgent problems to the general manager immediately.

13, complete other affairs assigned by the general manager.

Question 2: What does the property management of shopping malls mainly do? Store opening and closing management, decoration management, parking lot management.

Security, fire protection, monitoring and management cleaning, garbage removal, special cleaning and special cleaning services.

Coordinate operation with merchants.

Emergency handling

Cooperate with police station to do a good job in public security management.

Floor guidance and customer service in shopping malls

Business control, clearing, passenger flow guidance and statistics

Computer room management, municipal custody computer room management, maintenance, equipment operation and maintenance.

Engineering renovation, energy consumption control, adjustment of shops' entrances and exits.

Question 3: What does commercial property management mainly do? Specifically, it is the management of opening and closing stores, decoration management and parking lot management.

Safety, fire protection, monitoring and management

Cleaning, garbage removal, special cleaning and special cleaning services.

Coordinate operation with merchants.

Emergency handling

Cooperate with police station to do a good job in public security management.

Floor guidance and customer service in shopping malls

Business control, clearing, passenger flow guidance and statistics

Computer room management, municipal custody computer room management, maintenance, equipment operation and maintenance.

Engineering renovation, energy consumption control, adjustment of shops' entrances and exits.

Question 4: The mall pays the property management fee. What responsibility does the property have for the mall? The 80 th branch will tell you first that you are not the client.

Generally speaking, the responsibility of the property will be clearly defined in the contract signed by the owner and the property company. In business, the contract shall prevail.

Question 5: What is the property management of shopping malls like? Overview of the shopping mall managed by Yingkou Nanyang Property Management Co., Ltd. The name of the shopping mall managed by Yingkou Nanyang Property Management Co., Ltd. is Yingkou Building Decoration Material City, with a construction area of 40,000 square meters. It was completed in 2000 and attracted investment in the same year.

Business scope of the mall: sales of building decoration materials on the first floor,

The second floor deals in furniture.

Company management organization: manager, deputy manager, finance department, marketing department, comprehensive management department, security department and property management company office.

Job responsibilities: the manager of the property company is responsible for the overall work of the property company;

The deputy manager of the property company is in charge of the marketing department and security department of the property company.

Responsibilities of each department:

Finance Department: Collect various rents and property management fees.

Marketing management department: comprehensive management of mall operators.

1, fire safety, fire prevention and theft prevention management;

2, rent, property management fees, utilities, heating costs management;

3. Investment management of idle booths;

4, transportation of motor vehicles, handling services and charge management;

5. Advertising investment and cost management.

General Management Department: 1. Hygiene and cleanliness of shopping malls;

2. Repair and maintenance of the company's fixed assets;

3. Heating management of heating boilers and heating communities;

4. Substation power supply and equipment management.

Security department: the management of fire safety in shopping malls, especially the management of fire control room and the management of open flames of merchants in shopping malls.

Office: 1, human resources management;

2, the administrator clock system management.

Yingkou Building Decoration Material City Market, managed by our property management company, is one of the key development projects in our city in 2000 and the only decoration material market in Yingkou. In order to continuously improve market management, we are looking for a property manager who has commercial property management experience and has been engaged in the management of this industry for more than three years. Those who have experience in commercial property management, love their jobs, have organizational ability and execution ability are applied to work in our company.

Requirements: 1. According to the development direction of the company, formulate some management measures for employee performance appraisal.

3. For the various charges of the company, you can also put forward your personal management and development plan for the company and the shopping mall.

Question 6: What expenses does the mall property management fee include? 10 is divided into the fees payable by the users or owners of property management according to the property management service contract, which is called the property management fee.

Property management fees are generally composed of the following items:

(1) Maintenance expenses of public property and supporting facilities, including external walls, stairs, walkways, elevators (escalators), central air conditioning system, fire fighting system, security system, television audio system, telephone system, power distribution system, water supply and drainage system and other machines, equipment, machinery and facilities.

(two) the salary of management personnel, including wages, allowances, welfare, insurance, clothing costs, etc.

(3) public utilities expenditure, such as public lighting, fountains, watering grass, etc.

(4) Expenditure on purchasing or leasing necessary machinery and equipment.

(5) Expenditure on property insurance (fire insurance, disaster insurance, etc.). ) and various liability insurance.

(6) Cost of garbage cleaning, pool cleaning, disinfection and pest control.

(7) Cleaning expenses of public places, curtain walls and walls.

(8) Flowers and plants planting and maintenance costs in public areas.

(9) Update the reserve fund, that is, the cost of updating the supporting facilities of the property.

(10) Fees for hiring lawyers, accountants and other professionals.

(1 1) Holiday decoration expenses.

(12) manager's remuneration.

(13) Administrative office expenses, including miscellaneous expenses such as stationery and office supplies, and public relations expenses.

(14) Public TV receiving system and maintenance cost.

(15) Other reasonable management expenses.

Question 7: Does the shopping mall property have the obligation to attract investment? If the shopping mall is open for business, the investment of vacant area will be completed by the property management company (operating company).

Question 8: What are the main responsibilities of the property manager of a commercial property?

1, familiar with the management system, charging standards and their composition, familiar with the structure, layout, type, quantity and living conditions of residential buildings.

2. Warmly receive the owners (residents) and visiting guests. Patiently explain the problems reflected or complained by residents, fill in the complaint handling form and the records required by the owner (residents) in time, and hand them over to the head of the comprehensive management department for follow-up treatment, so as to give the owner (residents) a satisfactory result.

3, adhere to the regular and irregular supervision and inspection of the house decoration, and monitor the main site of the community, take timely measures to correct the violations, and record them in the daily inspection table of the comprehensive management department, and timely issue rectification notices.

4. Responsible for the issuance of public keys and owners (residents) in the community, complete the issuance registration procedures, and fill in the Registration Form for Key Issuance and Registration Form for Key Lending and Return to ensure orderly and clear key management.

5. Strengthen the inspection and inspection of decoration, deal with violations in time, take relevant measures in time for decoration picketing and feedback or complaints from relevant departments, and report to the supervisor to ensure that the treatment is in place.

6. Be specifically responsible for the reception of the owners (residents) in the residential area and the handling of relevant procedures, ensure that the owners (residents) have complete files, check the files with the librarians (clerks) regularly, and improve them in time if there are any gaps.

7. Conduct regular visits and return visits to solicit opinions and suggestions from the owners (residents). Summarize the opinions of the owners (residents) and report to the supervisor.

8, regular or irregular patrol area, fill in (comprehensive management department) daily patrol record.

9. For owners (residents) who are in arrears or late in paying management fees, we should analyze the reasons and patiently persuade them. Make the collection rate of management office reach the target index.

10. Publicize the national policies to the owners (residents), timely convey the notices of * * * and the company, and cooperate with the public security neighborhood committees to do a good job in population management and family planning.

1 1, responsible for the management of vacant houses.

12. Complete other tasks assigned by the director or supervisor.

Question 9: Responsibilities and obligations of commercial street property (1) Custody responsibility of property.

(two) the owners, property users and property management companies have a clear agreement on the contractual relationship of vehicle custody. During the storage period, if the vehicle is lost or damaged due to improper storage, the property management enterprise shall be liable for damages in accordance with Article 374 of the People's Republic of China (PRC) Contract Law.

(3) If the owners and property users, non-owners and non-property users, and other owners and vehicle users have not clearly agreed on the vehicle storage relationship with the property management company, but the property management company provides vehicle parking services for them, or unilaterally declares that it is a vehicle parking relationship, it is determined that the two parties constitute a vehicle parking management relationship. During the parking period, if the vehicle is lost or damaged due to mismanagement and other faults, the property management enterprise shall bear the corresponding liability for compensation according to the size of the fault.

(4) If the property management enterprise neither charges the owners and property users, non-owners and non-property users, other owners and vehicle users for the vehicles parked in the property management area, nor explicitly tells them not to look after the vehicles, thus causing the vehicles to be lost or damaged, the property management enterprise shall not be liable for compensation.

(5) Liability for damage to facilities and equipment.

Property management companies neglect management, resulting in unsafe factors in the use of property facilities, causing damage to owners and property users. If the victim requests the property management company to compensate for the losses, the property management company shall be liable for compensation according to the fault size and charging standards of the property management company.

(6) Tort liability of the third party.

Question 10: What order maintenance fees are included in the property management fees of shopping malls?

Maintenance fee of public equipment and facilities

Public lighting, water and other energy costs

Public greening cost

Public cleaning expenses

Garbage removal and disposal costs

Septic tank cleaning and cleaning costs

Maintenance cost of fire fighting and security equipment and facilities

Personnel cost of property company

Administrative office expenses of property company

Corporate profits and financial expenses of property companies

etc