How to complain about malicious power failure of property

Complain to the local real estate administrative department about the water and power failure of the property. If the property is cut off from water and electricity without justifiable reasons, the owner can settle the dispute by filing a lawsuit. If the property violates the property service contract without authorization, it shall bear the liability for breach of contract. It is illegal for a property to cut off electricity without permission. The owner and the property management company are equal civil subjects, and both parties shall perform their respective obligations in accordance with the contract. If either party breaches the contract, it shall bear corresponding liabilities for breach of contract. Power failure of private property shall be complained to the real estate administrative department of the local people's government at or above the county level. Owners can go to the relevant water companies and power supply companies to reflect the situation, or they can go to the real estate administrative departments at or above the county level to complain. For property losses directly caused by water and power cuts, they also have the right to bring a lawsuit to the people's court according to law. It is illegal to cut off the water and electricity of the property. The direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about the property company, go to the local real estate administrative department; If the complaint fails, it can be solved through legal channels and court proceedings, and usually the lawsuit can win. The property company has no right to stop the owner's water and electricity; Only when users break the law can the power department cut off power.

How to deal with sudden water cut;

1. First find the property management company in the community and ask whether the property is under maintenance or whether relevant business work is going on;

2. If the property management company can't reply, contact the water supply company to see if the water supply company has any business work in or around the community and ask about the completion time of the work so as to make the next plan;

3. If the water company still can't give a clear answer or solve the problem for a long time, call the mayor's hotline or the municipal hotline to explain the relevant situation and put forward its own reasonable requirements;

4. 123 19 is the urban construction service hotline, which is the national public service telephone number for the construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, construction market and other aspects.

Legal basis:

Regulations of People's Republic of China (PRC) Municipality on Property Management

Article 44

Within the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. It can be seen that the property management company only accepts the commission to collect fees such as utilities. When the owner fails to pay the utilities, the property management company can stop supplying water and electricity to the owner according to the authorization of the water supply and power supply unit. However, it is only limited to the case that the owner does not pay the water and electricity fee, regardless of whether the property fee is paid or not.