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Grid management implementation scheme
Further innovate community management and service methods, improve service network and activate community resources. Based on the reality of Linghu street community, the implementation plan of "grid management and refined service" is formulated.
I. Guiding ideology
Adhere to Scientific Outlook on Development as the leader, organize organs and community cadres to go deep into the grassroots and contact the masses, fully understand the opinions and demands of the masses, focus on solving outstanding problems that are strongly reflected by the masses and affect social harmony and stability, focus on improving the working ability and level of the masses, and focus on improving work style and service efficiency.
Second, the work objectives
Relying on the existing community management system and information platform, a five-level network organization system of "street-community-community-building-residents" is constructed. According to the principle of "clear boundaries, appropriate tasks, clear responsibilities and easy assessment", the community is divided into several regional grids, and a grid management service team is established in a grid way to implement every staff member of the community in each region. In each grid area, the party and the masses, volunteers and the units under their jurisdiction are integrated, linked up and down, resources are shared, and activities are carried out simultaneously, forming a long-term mechanism for community management services that comprehensively grasps the facts, timely reflects people's feelings, quickly solves problems and effectively resolves contradictions.
Third, the work steps
1 grid. Combined with the current distribution of residential areas and units in the jurisdiction, the jurisdiction is reasonably divided into several grids according to the boundary of residential areas and the distribution of buildings. There are about 200-300 households in each grid, and the population is about 1 000.
2. Team up. A community worker is responsible for each grid, and a grid management team is formed with the comprehensive information officer, community party member, community police and community volunteers in the grid.
3. Set up the system. Formulate relevant grid work service team responsibilities, grid work chief responsibilities, grid work staff responsibilities, grid work regular meeting system and grid work problem feedback system.
4. Establish information. Actively explore the establishment of "1+5+N" grid management digital management platform to achieve digital coverage of basic information of community residents. "1" means to establish a comprehensive information platform for community residents; ("5" refers to five basic information such as people, houses, things, organizations and articles; "N" refers to expanding information sources and application systems, including monitoring of key personnel of public security organs, illegal and criminal information, etc. ). Understand the family members and service needs of the clients in the grid, establish a community grid management information base, establish a grid distribution map in each building, mark the responsible person, scope of responsibility, number of households, number of people, number of people in party member, and information of various vulnerable groups in the grid, and establish archives of key clients such as empty nesters, disabled people, low-income families, 4,050 people, released from prison, community corrections, etc. in the jurisdiction, so as to keep abreast of the situation and grasp the work dynamics.
5. Clear responsibilities. Community workers (grid leaders) are responsible for the collection and collation of comprehensive information within the grid, including the comprehensive diagnosis and archiving of family planning, subsistence allowances, civil affairs, civilization creation, safety production, comprehensive management and stability in the responsibility grid to ensure the accuracy of the information. It is required to sort out and summarize the information every week and hand it over to the business counterpart. Do a good job in classifying people's livelihood and public feelings, and solve one problem and cancel one. Classification of residents' complaints for help: general affairs are handled by the grid leader on the spot; The work that needs coordination is coordinated by the grid owner and the community; If the emergency work or community can't be handled independently, the person in charge of the grid will immediately report to the street and community, and follow up the whole process on the spot, so as to achieve "purposeful, problematic, and then feedback", and the service will be more targeted and effective. Other members in the grid Other members in the grid are responsible for providing residents' dynamic information collection, newspapers of other members in the grid, social situation and public opinion surveys, policy propaganda, legal aid, contradiction investigation, correction and relief, etc. For example, the grid leader has a "one-vote veto" on family planning, safe production, letters and visits. Within the scope of their duties, they failed the examination in that year; Outstanding performers will be commended at the end of the year.
6. Excellent service. Carry out the mode of "Party building into groups and serving households", combine party groups and residents' groups into grid groups, and regularly organize party member and residents' backbones to participate in theoretical study, public opinion deliberation and decision-making, and internal publicity activities. Set up daily service teams and comprehensive service teams to provide close-range services for residents in the jurisdiction, help party organizations fully grasp the actual situation of the community, accurately grasp the interests of residents, and effectively unite residents. The "Grid People's Memo" was launched, so that members of the grid management service team could record residents' information at any time and communicate with the community in time. Absorb social forces to participate in various grids, participate in teams serving the people, carry out activities such as sending services and helping, and provide personalized services. Such as: community caring home care service team, health care service of community health service station, fitness, culture and missionary service of community cultural and sports service team and other special teams.
Fourth, the job requirements
1, strengthen organizational leadership. The community has set up a leading group of "grid management and refined service", which is led by the leaders of street contact points, liaison officers and community workstation webmasters, and each grid leader is the specific responsible person. And set up a work contact room for the members of the service team in the grid to contact the work. Each community issued specific implementation rules and reported them to the office for the record.
2. Strengthen publicity and guidance. It is necessary to make full use of newspapers, television and other news media, plan special topics, open columns, organize interviews, follow up the implementation of grid reporting, cultivate, excavate and publicize typical examples, promote them from point to area as a whole, and strive to create a good public opinion atmosphere. Community cadres, community doctors, registered party member, community volunteers and other grid members are required to participate in medical and health services, cultural entertainment, voluntary activities and other services within the grid, and guide the establishment and improvement of the grid service center system to meet the diverse needs of the grid population.
3. Strengthen supervision and guidance. The implementation of grid management will be included in the annual assessment of community cadres. Members of the Street Party Working Committee should often go deep into contact points, carry out investigations and studies, coordinate and solve problems, and guide and promote the implementation of the work; We should take the lead in going deep into the grassroots and set an example for other government officials. Party member cadres should give full play to party member's vanguard and exemplary role and embody party member's advanced nature with practical actions.
Implementation Plan of Grid Management (II)
In order to further innovate community management and service methods, improve service network, activate community resources, strengthen service functions and improve work efficiency. According to community grid management, it is an important platform to adhere to people-oriented and serve the people and realize residents' self-management, self-service, self-education and self-supervision. It is urgent to improve the new community management and service system. In order to establish a fast and effective community grid management mechanism, this implementation plan is formulated in combination with the actual situation of the garden club in the new city.
I. Guiding ideology
Guided by the spirit of the 18th CPC National Congress, according to the requirements of Scientific Outlook on Development, supported by the power grid and guaranteed by the new system. Construct a full coverage management service grid with horizontal to top, vertical to bottom, functions in place and responsibilities to people. Make community work more standardized, standardized, gridded, refined and scientific to meet the needs of modern community construction and development.
Second, the basic principles
Establish a supervision network with plates as a whole, residents' courtyards as the main body, up-and-down linkage, overall promotion, solid foundation, people-oriented, concern for people's livelihood, multi-function in one post and a working mechanism with clear powers and responsibilities, clear tasks, standardized processes and flexible operation.
Third, the overall goal
By innovating community management mechanism and practice, we will establish a scientific division of labor and cooperation mechanism, an efficient work operation mechanism and a standardized supervision and assessment mechanism to realize flat, spiritual, information-based, full coverage and all-weather zero-distance service of community management and service.
Fourth, organizational construction.
Set up a leading group for grid management of garden clubs in new urban areas, with the party secretary and director of the community as the team leader, the deputy director of the community as the deputy team leader, and the members of the two committees of the community, social workers and full-time staff of the labor platform as members. Responsible for overall coordination and system management of grid management, and overall implementation and mediation of various grid comprehensive affairs.
Five, divide the grid, clear grid responsible person.
According to the requirements of task adaptation, convenient management and clear definition. According to the classification of self-managed residential areas, property management residential areas, unit residential areas and scattered residential areas. According to registered population, working population, separation of households and jurisdiction. Community units and other reasonably set community grids shall, in principle, be determined according to the distribution of courtyards within the jurisdiction of the grid. Divide the grid nearby by the community as a unit, and the grid leader is generally served by members of the two committees of the community and social workers, and draw a grid division network diagram. All grid members are divided into grids by community workers.
Six, job responsibilities
Community grid management implements personnel, functions and tasks. To undertake social affairs such as civil affairs, family planning, employment and social security. Co-organizer party building, creation, comprehensive management, * * * construction, * * * safety, fire control, etc. The management and service of power grid owners should guide the power grid workers to be close to the reality of reasonable needs and requirements of residents. Pay attention to people's livelihood issues and the needs of community residents for material, spiritual and cultural life, and be responsible for collecting information and dealing with simple problems of universal service. For large-scale, deep-seated and complex problems, as well as problems that are difficult to solve at present, timely feedback to the community grid management leading group for comprehensive management or report to the relevant departments of the town for processing.
Seven. working procedure
The person in charge of Pugong. com handled it on the spot and registered it for the record. Need to coordinate the work, by the grid person in charge of on-site acceptance, back to the community to discuss and deal with, the results reported to the relevant departments of the street. Feedback the service management object, the person in charge of social work grid will report it immediately, and the relevant departments of the community and town will deal with it urgently, and the person in charge of the grid will follow up on the spot. For the work that needs approval, the person in charge of the grid should master the information, define the community, and report it to the functional department of the town for approval. At the same time, it is necessary to implement a three-level publicity system.
Eight. job requirement
1, post requirements: the person in charge of the power grid should strengthen the sense of responsibility and be diligent in brain, legs, hands, mouth and pen. Be the first person to discover, accept, dispose, coordinate and report. In the start-up stage, grid leaders should be familiar with relevant policies and workflow as soon as possible, and transition to "one post with multiple responsibilities". Be able to find problems, be good at dealing with problems and report problems in time. Implement the wrong time work system, adhere to the grid inspection at least once a day, actively communicate with community residents, enhance feelings, and keep abreast of social conditions and public opinion. () Fill in the work log of the person in charge of the grid carefully, and define the weekly report of the working day. Input dynamic information in time, pay attention to self-image, and strictly keep the personal privacy of the service management object and personal information that is inconvenient to disclose.
2. Strengthen publicity: multi-channel and multi-situation publicity, create a strong public opinion atmosphere, and improve residents' awareness rate, support rate and participation rate. Posting publicity materials on community bulletin boards, public places and buildings. Distribute a letter to every household, set up a grid map in a conspicuous position, and publish information such as the photo, name, contact number, work content and management service responsibility of the grid owner. Distribute the contact card of power grid owner service to every household.
3. Improve functions: strengthen the following five functions. One is the information communication function, which can obtain and feedback information accurately, quickly and completely; The second is to deal with quick functions, and the adjustment, law enforcement and disposal are interlocking and run quickly; The third is the function of resource allocation, which is good at integrating and utilizing the party's grass-roots organizations, administrative resources, social resources and market resources; Fourth, the national service function, community residents can get diversified and high-quality services nearby, timely and conveniently; The fifth is the social security function, which provides social assistance to community residents, especially vulnerable groups, and creates employment opportunities.
4. Integrating resources: combining self-reliance with external help, co-constructing with community units, and rationally dividing their respective responsibilities and obligations. Attract property management agencies, community autonomous organizations, residents' heads, building directors, comrades who are enthusiastic about the community and community volunteers to serve as voluntary information officers and supervisors, and give appropriate spiritual and material rewards as appropriate.
Nine, assessment rewards and punishments
The person in charge of the power grid and qualified personnel shall be subject to regular assessment system. The assessment methods shall be formulated separately. Those who fail to meet the post requirements for a long time shall be transferred and dismissed according to relevant regulations. The person in charge of the grid should consciously accept supervision, internal supervision, social supervision and mass supervision, and the behavior of abusing power for personal gain and dereliction of duty will be dealt with seriously according to the law and regulations.
Xincheng garden club wanggehua management leading team
Implementation Plan of Grid Management (III)
In order to further implement the responsibility system of school safety supervision, do a good job in the basic management of school safety, establish a campus safety management network that is implemented layer by layer, and fully realize the grid management of campus safety, according to the Provisions of Ruian Municipality on the Grid Management of Safety Production (the spirit of No.5 Document of Ruian Municipal Committee), combined with the specific reality of the school, the Implementation Plan of Campus Safety Grid Management is formulated.
I. Guiding ideology
Under the guidance of Scientific Outlook on Development, we will conscientiously implement the policy of "safety first, prevention first and comprehensive management", further clarify the supervision responsibility and work content of safety management through the implementation of safety grid supervision and management, fully implement the safety subject responsibility of responsible units, establish a safety supervision network with "clear rights and responsibilities, clear tasks, standardized processes, hierarchical management and grid to the end", and eliminate all kinds of hidden dangers according to the working idea of "vertical extension and horizontal coverage"
Through the implementation of safety grid supervision and management, we will further clarify the responsibility and work content of safety management supervision, fully implement the responsibility of responsible units, and establish a safety supervision network with clear powers and responsibilities, clear tasks, standardized processes, hierarchical management and grid to the end. According to the working idea of "vertical extension and horizontal coverage", all kinds of hidden dangers are eliminated and major accidents are put an end to.
Third, organize and lead.
In order to strengthen the leadership of school safety grid management, a leading group for school safety grid management was established. The list is as follows:
Group? Chang: Zeng? (Fully responsible for school safety work)
Deputy Head: Cai Zhicheng (specifically responsible for the daily safety management of the school)
Zhang Weimin (responsible for the safety of education and teaching activities)
Huang Zhendi (responsible for the safety of school infrastructure and equipment and related logistics support)
Hongqing Xu (responsible for the safety of various activities organized by trade unions)
Zhang Cunsen and Cai (responsible for the safety of various activities organized by the Communist Youth League)
Become? Member: the class teacher of each class (responsible for the daily safety management of this class)
Fourth, the work content
Based on the principle of "who is in charge, who is responsible", we will build a safety work pattern of "school leadership, department supervision, unit responsibility and full participation".
(1) scientifically divide the grid, define the job responsibilities, and establish the grid management responsibility system.
1. Build a "group room grid" with each teaching and research group and office as the main body: responsible for the safety management of the group room and the organization and development of various safety education activities.
2. Build a "class grid" composed of classes: responsible for the safety management of classes and the organization of various safety education activities.
3. Establish a "group grid" with student groups as the unit: take charge of some safety work arranged in the class and organize group members to actively participate.
4. Establish a "student grid" in which every student participates: be responsible for one or several specific safety work, develop good safety habits, and improve their own safety awareness and self-care and self-help ability.
In order to ensure the implementation of safety responsibility, it is necessary to decompose safety work into each class, each group room and everyone, ensure that there are no responsible persons and no responsible persons on campus, and realize the comprehensive coverage, full participation and seamless connection of campus safety work.
(two) to carry out hidden dangers investigation.
Conscientiously implement the system of regular investigation of hidden dangers, conduct regular safety inspections every month, and the safety officer will conduct a comprehensive investigation of this group room, immediately rectify the problems found in the inspection, and report them in time if they cannot be solved. The school implements regular and irregular inspections or spot checks, issues rectification notices for hidden dangers in classrooms and classes that have not been rectified, establishes files, and urges implementation.
Verb (abbreviation for verb) measures requirements
(1) Focus on key points and pay attention to actual results. In the implementation of safety grid management, we should not only highlight the full coverage of management and leave no dead ends, but also highlight the key points of work, especially strengthen the safety supervision of key parts.
(two) a clear task, implement the responsibility. Each person in charge of grid management has his own responsibilities and earnestly strengthens safety supervision.
(3) Strictly implement the accountability system. According to the principle of "who is in charge, who is responsible", we should pay attention to the first level and implement it at all levels. If a student injury accident is caused by corporal punishment, disguised corporal punishment and violation of educational laws and regulations, the relevant responsibilities of the parties and responsible persons shall be investigated according to law.
Tingtian 1 ST high school
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