What is the property management?

Matters managed by property companies include property maintenance, cleaning, security, greening, charging, complaint handling, safety management, etc. Property companies need to abide by relevant laws and regulations to ensure service quality.

Property management company is the main body responsible for enterprises to sign contracts with owners' committees and provide property management services for owners. Property management matters include but are not limited to the following aspects: 1. Property maintenance: daily maintenance and emergency maintenance of public facilities and housing structures in residential areas; 2. Cleaning: responsible for daily cleaning, sanitary cleaning and garbage removal in the public areas of the community; 3. Security: the management of entering and leaving the community and buildings to maintain public order in the community; 4. Greening: responsible for the greening of the community garden, trimming lawns, trees, flower ponds, etc. ; 5. Charge: Charge the service fee according to the contract; 6. Complaint handling: accept the owner's complaints and handle them in time to properly safeguard the owner's rights and interests; 7. Safety management: formulate fire safety measures, systems and disaster emergency plans, and be responsible for daily fire safety management. Property companies need to abide by property management regulations, contract law and other relevant laws and regulations to ensure the quality of service and protect the rights and interests of owners.

Can the property company increase the property fee at will? Property companies cannot raise property fees at will, but must collect fees according to the contract, and discuss them openly at the owners' meeting, and then implement them with the consent of the owners' Committee. If it is found that the property company's price increase is illegal or violates the contract, the owner can refuse to pay the fee and complain to the relevant departments.

The property management company is responsible for providing property management services for the owners, including property maintenance, cleaning, security, greening, charging, complaint handling and safety management. Property companies need to abide by relevant laws and regulations, ensure service quality and protect owners' rights and interests.

Legal basis:

"People's Republic of China (PRC) property management regulations" fourteenth property service enterprises shall, in accordance with the service content and standards agreed in the property service contract, provide property services that meet the national mandatory standards and industry self-discipline standards.