Q&A: How to solve property disputes? Can a poor property refuse to pay the property fee?

Netizen's question: The quality of property service in my community was very good at first, but it declined rapidly after living for a period of time. The garbage in the community was not cleaned up, and the garbage in the corridor was not treated in time; Idle people enter and leave the community unattended, and some owners have also had theft incidents. Excuse me, can we refuse to pay the property fee because of the quality of property service? How to solve the property problem? Dozens of our homeowners are going to refuse to pay the property fee for the next year. Is this ok?

The lawyer's answer:

(1) It is wrong for you and other owners to refuse to pay the property management fee because of the poor service quality of the property management company. According to Article 7 of the Property Management Regulations, the owners have the obligation to pay the property management fees on time. In addition, Article 67 of the Property Management Regulations stipulates that the property company has the right to bring a lawsuit to the court and demand to pay the property fee according to the property service contract.

(2) If the service quality of the property management company does not conform to the contract, your owner may require it to bear the liability for breach of contract.

As you said, if the property management company fails to perform its obligations as agreed in the contract, you can ask the property management company to bear the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses according to the provisions of Article 107 of the Contract Law of China.

(3) If you bring a lawsuit to the court, if the court orders the property management company to compensate your owner, and the property management company does not pay the compensation fee, then you can claim that the compensation fee is deducted from the property management fee at this time.

(4) In general, if there is a problem in the property management of the residential area, the owner can solve it in the following ways:

1, report the situation to the property management company and negotiate amicably;

2, through the owners' committee to solve;

3. Hold the owners' meeting to complain about the property company;

You can bring a lawsuit to the people's court.