How to complain if the heating in Cixian County is not hot?

Complaints about heating in Cixian County are as follows:

1. Contact the heating company: First, you can contact your heating company and tell them that the heating is not hot. They may send technicians to check and repair.

2. Complain to relevant departments: If the property management company can't solve it, you can complain to relevant departments. For example, you can complain to the local heating management department or the city management department, and they will take corresponding measures to solve the problem.

3. Complain to the local government department: If the heating company can't solve it, you can complain to the local government department, such as the Urban Management Bureau and the Housing and Urban-Rural Development Bureau. They can supervise the heating company and urge to solve the problem.

4. Complain to the Consumers Association: If you think that the service of the heating company does not conform to the contract or there is fraud, you can complain to the Consumers Association. Consumer associations can help you protect your legitimate rights and interests.

5. Seek legal aid: If your rights and interests are infringed, you can seek legal aid to solve the problem through legal channels.

Heating fee collection method

1, charged according to the heating area. The method of calculating the heating cost according to the construction area, that is, the heating cost of users = the construction area multiplied by the unit area. The construction area and heating area shall be subject to the interpretation documents of the local government. The larger the living area, the higher the charge, and the average price varies from place to place, but each place will have corresponding standards;

2. Charge by heat. In some places, the charging method has been improved, and a heat meter is installed for each heat user, and the charge is based on the accumulated heat.

In short, no matter which way you take, you need to pay attention to retaining relevant evidence, such as heating temperature records, replies from property companies, etc.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 654

The electricity user shall pay the electricity fee in time in accordance with the relevant provisions of the state and the agreement of the parties. If the electricity user fails to pay the electricity fee within the time limit, he shall pay the liquidated damages in accordance with the agreement. If the electricity user fails to pay the electricity fee and liquidated damages within a reasonable period after being urged, the power supplier may suspend power supply in accordance with the procedures prescribed by the state. If the power supplier stops power supply in accordance with the provisions of the preceding paragraph, it shall notify the power user in advance.

Article six hundred and fifty-six

Water supply, gas supply and heating contracts refer to the relevant provisions of the applicable power supply contracts.

People's Republic of China (PRC) property right law

second

The term "property service fee" as mentioned in these Measures refers to the fees charged by property management enterprises to the owners for the maintenance, conservation and management of houses and supporting facilities and related sites, and for maintaining the environmental sanitation and order in the relevant areas.