What department do you want to complain about property management?

After entering the community life, you need to sign a contract with the property to bring you better service. However, some companies have not fulfilled their responsibilities well. Then, do you understand what department the property management is looking for and what to do if the property has unreasonable behavior? Now let's have a look.

1. What department is the property management department looking for?

Complaints about property management can go to the Housing Authority and find the competent department of the property industry. Complaints against property management companies need to be fully prepared, including: ① submitting complaints to relevant departments in written form, not orally; (2) According to the signed property management agreement, inform the property management company of its responsibilities in writing.

Second, what should I do if there is unreasonable behavior in the property?

1. In case of unreasonable property charges, the treatment methods are as follows: ① After the owners' meeting is established in the community, the owners' meeting will decide the property service charges and report them to the competent department for the record; (2) Establish a market-oriented price mechanism negotiated between the owners' committee and the property management company; (3) Property fees can be reflected to the municipal and district price departments.

2. It is illegal for the property to cut off water and electricity for the owner. After all, only the property company is entrusted to collect utilities. Water and electricity can only be cut off after the owner defaults on water and electricity charges and the hydropower unit authorizes it, regardless of whether the property fee is paid or not. Therefore, the property company shall not cut off water and electricity on the grounds of unpaid property fees.

3. If the residential property occupies public green space and builds parking spaces, you can complain. After all, it is illegal and not protected by law if the residential property is transformed without the approval of the relevant departments. Moreover, if the renovation is to be carried out, all owners need to be informed, and two-thirds of the owners agree.

Here, let's first introduce what department the property management is looking for and what to do if the property has unreasonable behavior. You got it? If you want to complain about the property company, you need to prepare enough materials, otherwise it will be difficult to give the property company the corresponding punishment.