How to treat the residents' detour by hanging heavy objects on the roof for half a year?

The real estate market is depressed, and people become more cautious about buying a house. When buying a house, everyone thinks twice before deciding whether to buy it or not. Among them, the reputation of residential property has become an important standard. After all, whether the owner can live in peace of mind after the house is delivered depends largely on the service level of the property management company. This also reflects from one side that after the rapid development of real estate, some follow-up problems have also been left.

I believe many friends will feel the same way after reading this story. The game between the owner and the property can be seen in this incident.

Uncle Xue, the person in charge of a community in Qingdao, found a reporter to reflect the situation. He said there was a heavy object hanging on the roof of his house. For more than half a year, the owners have to make a detour every time they pass by, and the old man downstairs basking in the sun is also scared every day. ...

But the most disturbing thing is that the attitude of the residential property company clearly knows that there are foreign objects in the sky that have security risks, but the other party just ignores them. The owners have no choice but to spontaneously form rights protection organizations and ask the media for help.

This heavy object hanging in the sky is nothing more than a few disrepair drainage pipes! Judging from the scene, a section of the pipeline has been damaged and fallen to the ground, and the higher section is still inclined in mid-air. It is easy to fall to the ground when it is windy.

According to Uncle Xue, he was elected as the "director" of this building by the residents of the community. He had seen the falling pipe with his own eyes before and almost hit an aunt who was sunbathing downstairs. This made him very worried about what kind of accidents would happen in the future. While speaking, several owners upstairs also opened the window to complain to reporters downstairs.

On behalf of residents, Uncle Xue's request for the property is that even if the pipeline cannot be reinstalled, someone should be sent to remove the damaged pipeline first. Once it hits someone, the consequences will be unimaginable. In this regard, what will the property company say?

Accompanied by the reporter, Uncle Xue and his party came to the residential property office, but the scene in front of them did not surprise the reporter. In broad daylight, the door of the property office is locked, leaving only a notice on the door: If the property is empty or resting, please call.

Uncle Xue then dialed the reserved phone number, and the other party's answer also made him confused. At first, the other party said that the pipeline problem could not be solved by itself. At present, the residential property is only responsible for garbage removal, and it is difficult for the owners not to pay the property management fee. And when we talked about it, the property staff said they were temporary workers and didn't care!

As for the property fee, Uncle Xue also admitted it, but he explained that residents have great opinions about the property company because the property company does not act. Later, as soon as everyone discussed it, they collectively stopped paying property fees. If the property company can take active actions and is willing to cooperate with the property, it will urge the residents to pay the property fees on schedule.

Finally, the reporter found the community service center, and with their help, found the manager of the property company. Manager Jiang said: contact the person to repair the overhead pipeline immediately, and dismantle the pipeline with hidden dangers the next day at the latest!

For this matter, Bian Xiao would like to say that it is not the first time that there has been news of inaction of property companies, and this has happened all over the country. Before, Bian Xiao wrote that "the owner was fined 2,000 for moving two trees without permission, and then the power was cut off for three days, and the property personnel were rushed to the hospital in a rage" (see the link below), which is also a problem of residential property. This time, the property management company ignored the owner for six months. After the owner complained, the media intervened and immediately made a "god reaction", with a thought-provoking attitude. Bian Xiao believes that as a service department, property companies do not put the needs of owners first, but consider their own interests first, and property fees are the top priority. What is the significance of their existence?