Information of Lindong City Garden under Chengdu Heneng Property Management

First, property management has exposed many problems, and the property company has seriously neglected its duties!

1. The water supply system has been abnormal for a long time, when will it return to normal! (5. 12 to 5.3 1, water supply in different periods, and the problem occurred again in 6.6. Strangely, the demolition and resettlement communities such as Lindong Community next to it can supply water normally. )

2. The garbage removal is not good (all morning 1 time), and there are few trash cans (the unit is less than 1). Every day, a large amount of domestic garbage is piled up at the door of the unit, which breeds mosquitoes and flies and affects the environmental sanitation of the community! A transfer station for residents' garbage removal should be established, and garbage removal should be arranged three times a day in the morning, at noon and at night.

3. Parking management is chaotic. 1, phase 2 has been delivered for half a year, and motor vehicles still cannot be parked in the community! Non-motor vehicle parking management is unreasonable, the planning space is not enough (occupied by illegally operated building materials port), and the monthly charging cost of battery cars is too high!

4. The decoration management is chaotic. Without normal inspection, the decoration deposit is useless. (The corridor and ceiling of the public * * * are seriously damaged, and some elevator buttons and lampshades are damaged. ) 6D, 7D behind a large number of dumping building materials waste and garbage, no one stopped, resulting in mosquitoes and flies flying all over the sky!

5. The public security management in the community is chaotic, there is no mobile patrol, no monitoring equipment and barbed wire to prevent gas pipelines from climbing, and some external walls are decorated as "ladders", which has potential safety hazards. As a result, there have been many cases of burglary in residential areas. (In the early morning of June 8, the owner's home in Room 402, Unit 3, Building 6 was stolen, and He Neng was fully responsible for the property; Qinglongchang police station has filed a case, and on-site investigation shows that thieves climbed the natural gas pipeline and entered the room through life balcony to carry out theft. )

6. The maintenance of public greening is poor, some trees have withered and yellow, and the watering pipes are bare, which is extremely unsightly. A sprinkler system should be installed.

7. The management of three bags in front of the store is chaotic. After 12 in the afternoon, there was still noise in the cold cups illegally operated by the merchants, which affected the normal rest of the owners.

8. The daily maintenance and management of the swimming pool is poor, and it is still surrounded by wooden boards and warning lines. The swimming pool is not cleaned, which is extremely unsightly.

9. The management of personnel entering and leaving the community is chaotic, there is no electronic access card system installed, and there are too many access points in the community, which is inconvenient for management. The security door of the unit has not been used normally so far. Residential property personnel must hold relevant certificates, and security personnel must have professional security qualification certificates!

10. If the owner reflects the property problem, he should put it on record in time and solve it within 24 hours; Special circumstances need to be submitted for approval, but also within 48 hours to give a notice of settlement and timely and properly solve; Unsolved problems within 72 hours must be announced in the residential property management office and a written service commitment must be made.

Note: To sum up, according to the minimum standards (Grade III and IV service standards) in Annex 1 No.268 of Cost (2007), Lindong Chenghua's property service level has not reached. Why is Heneng Property still charged according to the three-level service standard? Before the above problems are completely solved, the owners of 1 Phase II have the right not to undertake the obligation to pay the property service fee!

Second, the owner's reply to the delayed delivery of Lindong City Garden Phase III

In your letter to the owner of Lindong City Garden Phase III, you learned that you delayed the delivery of Lindong City Garden Phase III, and explained the reasons for the delay. After consultation with the owner of Lindong City Garden Phase III, the following agreement is reached, and the reply is as follows:

1. Your company claims to have been monitoring and inspecting various projects since the earthquake. But when our boss found out about your company,

Your company's customer service said that the Construction Committee wouldn't let your company resume work, and the migrant workers were from Beichuan County, so they couldn't carry out construction. Are these all effective? According to the notice of delivery of the third phase of your company in May, 2008, it is notified that the third phase will be delivered in May 17. "Lindong City Garden" has reached the delivery standard agreed in the contract, and water, electricity, gas, fire fighting and other facilities and equipment have been installed, which clearly informs the owner that the house is qualified and the quality is no problem. According to the Notice of the Construction Department of Sichuan Province on the Resumption of Work at Construction Sites (the office should refer toNo.1February 15, 2004 100 1. [2008] 12) and Notice on the Resumption of Work on the Construction Site of Housing Construction and Municipal Infrastructure (J [2008] No.245), the construction project shall be resumed on the date when the documents are issued. 12 The period from the earthquake in the afternoon of May to the issuance of the document on May 23rd is the officially announced shutdown time (12 days), which should be counted as shutdown time, and all owners have no objection to this. After your company reaches the delivery standard, it will delay the delivery for 60-90 days, and the government will definitely issue the documents for resumption of work. Please bear the responsibility for breach of contract and agree to compensate for the consequences of this delay.

2. According to the field investigation, the corridor height of Building 4 of Lindong City Garden Phase III did not reach the standard agreed in the contract.

The story is high, and all the responsibilities and consequences arising therefrom shall be borne by your company. The owner of Building No.4 in Phase III strongly urges your company to raise the floor height of the corridor to the agreed handover standard before handing over the house, otherwise it will not accept the house. Your company should bear the consequences of delayed delivery and quality problems caused by the renovation of the four corridors.

3. When handing over the third phase of Lindong City Garden, the household completion acceptance form and the comprehensive completion acceptance form of the community issued by the authoritative appraisal institutions of provinces and cities must be issued.