The property does not repair the elevator. Which department should I complain to?

You can complain to these two departments (1) and complain to the property department of the housing management department.

(2) Complain to the Technical Supervision Bureau.

The elevator belongs to special equipment and belongs to * * *. * * Someone may entrust a realty service unit or other managers to manage the special equipment, and the trustee will fulfill the obligation of specifying the user of the special equipment and bear corresponding responsibilities.

For all owners of residential elevators, the property rights of elevators belong to someone, and the property management company manages and bears corresponding responsibilities.

What if the property does not solve the problem?

(1) Complain to the Property Management Office. Each property management company has its own management office, which is mainly responsible for property management and accepts complaints from owners.

(2) Complain to the owners' committee. Owners' Committee is an autonomous organization in the community, which is composed of community owners. Responsible for the management of the community, there can be a resolution to recall the property company.

(3) complain to the competent community. Residential owners are not satisfied with the property, they can also complain to the residential area. As an agency of government agencies, communities have the right to exercise jurisdiction over the properties under their jurisdiction.

(4) Complaining to the street. Street is the most basic government organ, which governs all affairs within its jurisdiction.

(5) Complain to the Housing Authority. The Housing Authority has jurisdiction over the property and requests the Housing Authority to supervise and manage the property management company and regulate its behavior.

Scope of residential property services

(1) Comprehensive management: within the red line of residential planning, it involves the management of property and public affairs.

(2) Daily maintenance of facilities and equipment in * * * parts of houses and residences: the general scope of facilities and equipment in * * * parts shall prevail; It does not include elevators, pumps, heating and other equipment and facilities that are charged separately to ensure the normal operation and minor repairs and maintenance of facilities and basic municipal facilities in residential areas.

(3) Greening: the central green space, the green space in front of the house and the green space on both sides of the road in the red line of residential planning shall be maintained according to the "secondary maintenance standard" stipulated by the Municipal Bureau of Landscape Architecture.

(4) Cleaning: within the red line of community planning and outside the owner's door, keep and maintain cleanliness and hygiene within the service scope.

(5) Maintenance of public order: In the red line of residential planning, the owner comes to the door to maintain the order of grandpa's area and take care of public property.

(6) Parking management: management of motor vehicles and non-motor vehicles in parking lots (parking places) and parking spaces.

(7) Fire control management: maintenance and management of fire control facilities in public areas.

(8) Maintenance, operation and maintenance of high-pressure water supply.

(9) Maintenance, operation and maintenance of elevators.

(10) Decoration management.

Legal basis:

Law of the People's Republic of China on Safety of Special Equipment

chapter four

management by supervision

Article 57

The department responsible for the safety supervision and management of special equipment shall, in accordance with the provisions of this law, supervise and inspect the production, operation and use units and inspection and testing institutions of special equipment.

Departments responsible for the safety supervision and management of special equipment shall focus on safety supervision and inspection of special equipment in schools, kindergartens, hospitals, stations, passenger terminals, shopping malls, stadiums, exhibition halls, parks and other public gathering places.

Article 58

The department responsible for the safety supervision and management of special equipment shall, when implementing the licensing work stipulated in this Law, conduct an examination in accordance with the conditions and procedures stipulated in this Law and other relevant laws and administrative regulations and the requirements of safety technical specifications; If it does not meet the requirements, it shall not be licensed.