How to do a good job in inventory and management of traditional property resources.

How to improve the quality of property safety?

Focus on strengthening the internal management of the security team to enhance the intuitive experience of customers.

1. During the period when customers enter and leave the concentrated area, the patrol post will be temporarily fixed in an obvious position to provide convenient services to customers at any time;

2. Enhance the initiative of the post, take the initiative to greet the customers you know, ask politely and verify your identity;

3. Every weekend afternoon, customers concentrate their time on security military training to improve their intuitive feelings about security;

4. Make posters and put them at entrances and exits to guide residents to consciously swipe their cards in and out of the community and strengthen personnel control;

5. Regularly go to the door to count the lessor's information to eliminate potential safety hazards;

6. Regularly carry out activities such as safety days, and conduct publicity and guidance through safety publicity panels or LED screens;

7. Compile the operation guide for post fools, and strengthen the rapid adaptation of new employees to the post;

8. Install a camera in the stairwell of the underground garage of the residential villa to ensure that personnel access is controlled;

9, regional housekeeper regularly to the security team held a symposium, and the first-line security officer case analysis, enhance the service consciousness of front-line personnel.

How to improve the maintenance quality of public facilities?

Pay attention to improving the integrity rate and timely maintenance of public facilities.

1. Make public facilities maintenance plan, implement preventive management, and rectify public facilities in time before problems occur; Make a night patrol plan, with the participation of night safety supervisor, public facilities maintenance personnel and regional safety supervisor, focusing on checking the integrity of night lighting;

2, based on the customer's intuitive feelings and the impact on the customer's daily life, make the maintenance schedule of public facilities, the responsible person must complete it within the prescribed time limit after receiving the instruction;

3, public facilities maintenance responsibility to people, establish a daily inspection and maintenance mechanism;

4, the implementation of regional responsibility system, regional housekeeper, safety management personnel and maintenance personnel are responsible for the public facilities in their respective areas; Evaluate the maintenance status of public facilities in each district, encourage them better, and form a benign competitive atmosphere between districts;

5. Maintain and transform all kinds of public facilities implemented in the community, and inform customers through the bulletin board in time.

three

How to improve the quality of environmental sanitation in residential areas?

Focus on the main roads, entrances and exits of the community and the parts where customers feel more obvious.

1. The outsourcing unit should provide the management scheme suitable for the community according to the differences of each community, including personnel recruitment, training, operation procedures and assessment methods.

2. Standardize the on-site operation process and etiquette of outsourcing units, and formulate unified training courseware;

3. Property management companies regularly select outstanding employees of outsourcing units and give certain rewards to enhance the work enthusiasm of outsourcing unit personnel; Let it integrate into the team and better serve the community;

4. Hold a working meeting with the management personnel above the monitor of the outsourcing unit every month, determine the rectification measures according to the problems existing in the environmental work this month and customer complaints, and * * * formulate the work priorities for next month;

5. Formulate environmental sanitation management measures in the contact area and time period of customers, so that customers can feel a clean and tidy living environment;

6. Regularly adjust the operation sequence and process. For example, corridor cleaners regularly adjust the order of cleaning corridors so that owners who go out regularly every morning can meet on-site cleaners; Clean and inspect the corridor before work every day to ensure that the corridor is clean when the owner comes home at night;

7, all employees area management, division of responsibility areas, to avoid the existence of dead ends;

8. Emphasize that all staff members are clean, and require safe fixed posts to be responsible for the environmental sanitation of Fiona Fang 100 meters, without white garbage.

four

How to improve the level of greening and maintenance in residential areas?

Focus on improving customer perception

1, which can maintain the seasonal beautification of customer concentrated areas and key areas (such as main entrances and exits, lobbies, squares and other areas);

2. According to different specific areas, plants with different leaf colors can be selected for planting, and flowering plants with lower prices can also be selected for planting;

3. Open your mind, go out to study and make some iconic plant shapes in the community;

4. Trim and trim the lawns on the left and right sides of the road; Make the greening maintenance plan according to the season and put it in place;

5. Strengthen professional skills training, master the growth attributes and maintenance requirements of plants in the community, and do a good job in pest control;

6. Make a tree pruning plan every year to avoid the trees being too lush and affecting the daily life of the owners;

7. Provide customers with free consultation on greening and maintenance knowledge, and provide fertilization and maintenance guidance for withered flowers and plants in customers' homes in need.