Commitment letter of service quality

Eight model essays on service quality commitment letter

With the continuous progress of society, the commitment letter is used more and more. Although the undertaking itself has no legal effect, it has binding effect. If you sign a letter of commitment, you must test your integrity. So how do you write a commitment letter? The following are eight service quality commitments I have compiled for reference only. Welcome to reading.

Service quality commitment letter 1 1, strictly abide by the management systems and employee behavior norms of property management companies and departments.

2. Abide by the company's labor discipline, wear labor protection articles correctly, don't be late for work, don't leave early, and don't do things unrelated to work during office hours.

3. Strictly implement the operation process and quality standards of this position, continuously improve work efficiency and quality, and have no customer complaints.

4. Toilet cleaning Clean the garbage in the toilet paper basket every day, and the garbage in the basket shall not exceed 2/3.

5. Circulate the dirt and garbage in the urinal and urinal every day to ensure that there is no dirt and debris in the pool and no odor and odor in the toilet.

6. The bathroom floor, walls, doors, glass, windows, corner lines and decorations should be clean and free of garbage, stains and scale, and kept clean and hygienic.

7. The floors of halls and corridors should be clean and free of dust, and guardrails, stairs, walls, glass, signs, brackets and lamp holders should be free of dust, dirt, rust, stains and fingerprints.

8. The stainless steel surface of the elevator shall be free of dust, dirt, adhesion and graffiti, and shall be cleaned at least twice a day.

9. The smoking area shall be circulated at least twice a day to keep the floor, countertops, trash cans and ashtrays free of scale, stains and garbage.

10, marble, ceramic tile hard floor surface and its joints are clean, waxing is symmetrical and bright, and the floor is clean and undamaged; Corner lines and corner lines are free of dust, sundries and stains, and dust cannot be wiped off by hand.

1 1. Responsible for the daily maintenance of all cleaning equipment and facilities in the area to ensure the cleanliness of cleaning tools.

12. Report the damage of other equipment and facilities in the clean area in time, and carry out docking treatment in time.

I will earnestly fulfill the above commitments and will not do anything that violates the company management system. If there are mistakes in my work or customer complaints, I am willing to accept the company's various handling regulations.

Service quality commitment 2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

1. Take honest service as the purpose and do a good job in service.

2. Provide services to customers in a timely manner in strict accordance with the service procedures and norms of horizontal alliance enterprises. After the service is completed, private transactions are not allowed, and the service results should be fed back to Xuchang Family Service Network Center in time.

3. Full-time service personnel who come to serve customers must dress neatly and generously.

When you come to serve customers, you must get the permission of the host to enter the room. The service process should be warm, thoughtful, meticulous, accurate, error-free, up to standard and in place. Patiently explain or explain relevant matters to customers, speak kindly and politely, and do not damage household facilities and articles; After the service, clean up the service site, restore the original appearance, and consciously safeguard the image of the unit and Xuchang Family Service Network Center.

5. The products or services provided to customers do not violate national laws.

6. When providing services to customers, charge fees in strict accordance with the prescribed prices or charging standards, and no fees or asking for or accepting gifts are allowed.

7. In case of violation of the above commitments, the unit and relevant personnel will accept due punishment and compensation (including other legal responsibilities) after verification by customer complaints.

Commitment: XXX

Time: XXXX, xx, xx, xx, xx.

Commitment to service quality Article 3 In order to improve the quality of passenger service, improve service level, enhance service awareness, vigorously create a service atmosphere where passengers are supreme and feel at home, earnestly do a good job in democratic evaluation of political style, and strive for civilized routes, civilized service cars and civilized flight attendants, we solemnly promise the following to all sectors of society and the vast number of passengers:

First, base yourself on your job and start with me. Consciously use civilized language, think about what passengers think, worry about what passengers are anxious about, maintain corporate image, abide by post responsibilities, care about the theme of passengers' behavior, and implement "five-hearted service": first, be warm-hearted, generous in appearance, and behave in a civilized manner to make passengers feel comfortable; Second, honest management and excellent service make passengers feel enthusiastic; The third is reminding service, driving safely and reassuring passengers. The fourth is to put yourself in the shoes, be careful and meticulous, and make passengers feel sincere. Fifth, the appearance of the car is clean and tidy, keeping the car in good condition and making passengers feel comfortable.

Second, integrity management and quality service. Strictly implement the "six noes" in business, that is, don't dump customers, bully customers, cross the line privately, treat customers rudely, compete with the weak, and treat customers rudely; According to the provisions of the line operation, according to the provisions of the site stop, not outside the station, along the street to attract customers; Take active measures to organize passengers to transfer when they can't continue driving due to faults or accidents on the way; During work, use civilized language, serve with a cordial smile, be warm and generous in the service process, be polite to guests, respect passengers' religious beliefs and national customs, do not quarrel with passengers, and patiently answer passengers' inquiries; At the end of the entrance check-in, the flight attendant should count the number of passengers according to the report, so as not to miss the ride.

Third, everyone is responsible for production safety. Strictly implement "one post and two responsibilities", grasp the "source" and "omen", give priority to prevention, and ensure advanced and strict management.

Do a good job in checking and blocking passengers' "three products" on the way to eliminate hidden dangers in all directions; It is forbidden to chat with drivers and passengers, to do things unrelated to work, and to supervise and report drivers' illegal operation behaviors to ensure driving safety.

We insist on "satisfaction starts with me", implement the service measures of "loving enterprises, loving traffic and adding luster to traffic" into specific service posts and civilization creation, and strive to create a safe, clean, beautiful, civilized, hygienic and comfortable working and riding environment.

The above commitments are requested to be supervised by all sectors of society and tourists, and we urge you to put forward valuable opinions on our work, so that our future services will be more detailed, pragmatic and thoughtful, and make our due contributions to building a harmonious and prosperous new central defender and creating a civilized and harmonious new traffic.

If there is any violation, voluntarily accept the handling opinions of the superior management department and the company.

Complaint reporting telephone number: 0955-7011916.

Company: Car number:

Commitment:

December 25th, two thousand xx.

Commitment to service quality of XXXX Article 4:

Our company fully responds to all the contents and requirements of the construction bidding documents, bid evaluation methods and bidding questions and answers. If this project is won by our company, our company is willing to make the following solemn commitments:

1, project quality: guarantee to reach the qualified level; If the completion acceptance fails to reach the qualified level, 2% of the project settlement price will be deducted as liquidated damages voluntarily.

2. Time limit: ensure completion next month. If the construction period is delayed due to our reasons, we voluntarily accept a fine of 0. 1‰/ day of the total contract price, and the total fine shall not exceed 5% of the total contract price. If the total construction period is delayed for more than 20 calendar days due to our reasons, you can unilaterally terminate the contract and change the construction unit after being approved by the superior competent department.

3. Safe and civilized construction: ensure that no general or above safety accidents occur, and civilized construction reaches the qualified standard of civilized construction site specified by Zhongshan City.

4. The registered construction engineer and site management personnel listed in the bidding documents shall be on duty, otherwise, the liquidated damages shall be paid to the employer according to 500 yuan/(person-day).

5, the project warranty period according to the project bidding documents in the first paragraph.

6. Upon investigation, the bill of quantities provided by your company has included all the construction contents specified in the tender documents, and the quantities have also been verified. Our company promises: if our company wins the bid, our company will sign the construction contract in accordance with the provisions of the bidding documents; If there is any mistake or omission, our company will take full responsibility.

7. If our company wins the bid, our company will guarantee to go through the relevant filing procedures and pay the transaction service fee for construction projects in accordance with the requirements of the Municipal Trading Center.

Hereby promise

Commitment unit (official seal): company

Legal representative or entrusted agent (signature):

Date: Year Month Day

Service quality commitment Article 5 In order to implement the requirements of "three governance and three discussions" and "six cities" and enhance the overall image of the taxi industry in our city, the Municipal Transportation Management Office makes the following commitments to the taxi industry:

1, love the motherland and obey the law. Operators consciously abide by service standards and maintain the image of the industry. Business according to law, honesty and credit, fair competition and civilized practice. This article comes from data management download. Correct use of the meter, no arbitrary price increases, no bargaining, and reasonable charges; Take the lead in observing social morality and professional ethics, and do not compete for passengers, refuse to carry passengers, slaughter passengers, or dump passengers, and do not deliberately detour. Provide civilized, warm, standardized and thoughtful services for passengers.

2, code of conduct, civilized behavior. Employees should pay attention to gfd and personal hygiene, wear clean clothes, fasten seat belts when driving, do not use mobile phones, do not smoke or eat snacks, and behave politely.

3. The car is clean and tidy with perfect facilities. Taxis should be bright and undamaged, advertisements should be posted according to regulations, and the slogans of civilization before and after should be complete with obvious handwriting. The car shall be clean and tidy, free of peculiar smell, and the seat cover device shall be clean and tidy, free from wrinkles, damage, stains and graffiti. Civilized service and hygiene responsibility cards shall be placed as required.

4. Obey the rules and regulations and travel safely. Drivers drive civilized cars, safety cars, courtesy cars, do not stop to the left and right, and do not turn around casually; Check the vehicle regularly, eliminate potential safety hazards, ensure that the vehicle is always in a good technical state, ensure the safety of passengers, and have no complaints from passengers.

The Municipal Transportation Management Office will seriously investigate and deal with the taxi-related violations reported by the masses, and it will be handled within 15 days. If the situation is complicated, it will be handled within 30 days, and the results will be fed back to the parties in time. If it cannot be solved due to special circumstances, explain the situation to the complainant in time.

Monthly construction progress plan, labor plan and material mobilization plan. I've compiled the commitment letter of vehicle service quality for you. I hope you like it.

_ _ _ _ Co., Ltd.

Date: 20 _ _ _ _ _ _ _

Service quality commitment 6 1. Project name: Yan Dou New Town Phase II New Residential Building 1-3#7- 14# Project.

2. Project scope: Indoor elevator installation

3. Project address: east of Beijing-Tianjin Highway and north of South Ring Road.

In order to ensure the' safety' of people and equipment in daily maintenance and construction, according to the Regulations on Safety Supervision of Special Equipment and the National Measures for Supervision and Management of Elevator Safety, etc. , define the safety responsibilities of both parties, ensure the construction and personal health and safety, and prevent all kinds of safety accidents, and sign this agreement through negotiation:

I. Responsibility of Party A

1. Establish and improve the elevator equipment safety management system and equipment technical files.

2 accept the safety supervision of special equipment implemented by the safety supervision and management department according to law.

3. Formulate emergency measures and rescue plans for elevator accidents.

4. Set up safety management personnel. In case of emergency, you can decide to stop using the elevator and report to the superior leader in time.

5. "Elevator Ride Instructions" should be installed in a prominent position that passengers can easily pay attention to.

6. Regularly conduct safety education and operation procedures and relevant safety rules and regulations training for property elevator maintenance personnel.

7. According to the regular inspection requirements of safety technical specifications, put forward regular inspection requirements to special equipment inspection and testing institutions one month before the expiration of the validity period of safety inspection.

2. Party B's responsibilities

1. We must seriously educate the maintenance personnel of this unit on safety technology knowledge, strengthen the concept of legal system, and improve the safety awareness and self-protection ability of employees.

2. Must implement the national laws and regulations on elevator safety, and formulate the corresponding safety management system, abide by various rules and regulations, strictly implement operating procedures and maintenance standards, and strictly prohibit illegal operations.

3. In elevator maintenance, strict safety protection measures should be taken according to relevant regulations, otherwise, if accidents are caused by inadequate safety measures, Party B will solve the responsibilities and expenses arising therefrom by itself.

4. Provide effective safety supplies for elevator maintenance personnel, such as personal protective equipment such as safety helmet, safety belt, eye mask and insulating gloves. If any accident occurs due to non-compliance, Party A will not be responsible, and Party B will bear all economic responsibilities arising therefrom.

5. The quality of tools, construction machinery and protective equipment used in this project must meet the needs of construction, and be inspected by qualified inspection units to meet safety regulations. Personal injury and equipment damage caused by improper use of tools shall be borne by Party B..

6. Elevator maintenance personnel must hold the post certificate of special equipment personnel and submit a copy to Party A for filing and preservation within the validity period.

7. In the process of maintenance, if there are casualties, electrical equipment accidents or unsafe conditions that endanger the normal operation of the elevator, you should immediately report to Party A (elevator administrator) and actively cooperate with the investigation.

8. Accept the supervision and inspection of Party A, and effectively solve the security risks raised by Party A within the time limit specified by Party A.

9. During the construction, the site shall be cleared after the work is finished, so as to ensure safe and civilized construction.

10. Be responsible for the safety performance of the elevators it maintains. After receiving the failure notice, you should immediately rush to the scene and take necessary emergency rescue measures to solve the problem.

1 1. The elevator maintenance personnel stationed at Party A's site must appoint a safety manager, who is specifically responsible for the public security and safety management of the personnel stationed at the site, and implement various fire prevention and electricity safety measures.

12. Without Party A's approval, it is strictly prohibited to carry out any form of naked flame operation without authorization.

13. It is forbidden to bring inflammable, explosive, polluting and other dangerous goods into the community.

3. This Agreement is made in duplicate, with each party holding one copy.

4. This security agreement shall come into force as of the date of signing.

Party A: Party B:

Date: Date:

In order to improve the service quality of cargo transportation and ensure the safety of drivers and property, the following commitments are made:

First, the technical condition of the vehicle conforms to the national first-class vehicle standard, and the vehicle is in good condition to ensure safety.

Second, the driver's business knowledge, skills and professional ethics are good, and he has been trained and qualified to work with certificates (the driver has received the qualification certificate suitable for the vehicle), and he is healthy and competent for the job.

Three. The company has formulated the management system of management, finance, statistics, safety, labor and service quality, and strictly implemented it.

Four, the company's vehicles to implement corporate management, unified management, unified scheduling, unified settlement, not affiliated operation, not contracted operation.

Five, in strict accordance with the business scope approved by the transportation management agencies, do not suspend or terminate the operation without authorization, and do not illegally transfer the right to operate freight.

Six, honest and trustworthy, civilized service.

1. Vehicles shall be uniformly marked, the vehicle capacity and appearance shall be neat, and the name of the operator shall be painted on the outside of the vehicle body.

2. Keep the vehicle clean and the air inside the vehicle is fresh.

Seven, conscientiously implement the "production safety law", "road traffic safety law", "road transport regulations", "road passenger transport and passenger station management regulations", adhere to the policy of safety first, prevention first, implement the responsibility system for production safety, and clarify the responsibilities of each post. Conduct safety training and education for drivers on a regular basis, inspect and maintain vehicles on a regular basis, and prohibit speeding and overloading of vehicles, fatigue driving, drunk driving and illegal driving.

Eight, abide by the rules and regulations, and operate according to law. All kinds of certificates and license plates for operating vehicles are complete and effective.

Nine, consciously abide by the provisions of the road transport industry management, obey the management of transportation and tourism departments at all levels and transportation management institutions, and pay the fees on time.

If you violate the above contents and relevant regulations, you will be punished voluntarily according to the regulations.

Commitment: xx

20xx x month xx day

Service quality commitment Article 8 All kinds of wire and cable products produced by our company meet the relevant standards of wire and cable industry or the technical specifications stipulated in the buyer's contract. The quality guarantee period of our cable products is one year from the date of cable delivery and acceptance. During the warranty period, when the cable has quality problems under normal operation conditions, which are verified by the quality supervision department to be caused by our company, our company implements the system of "three guarantees" and "one guarantee" (return, replacement and repair, to ensure the provision of qualified products and good services for users); During the installation process, when the user installs according to the installation procedure, the company will solve the quality problems of cable products free of charge in time. Hereby promise

XXXXX cable co., ltd