What should I do if the water supply is stopped in a large residential area?

You can complain to the administrative department of the property management company. The direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about the property company, it is most appropriate to go to the local real estate administrative department; If the complaint doesn't work, it can be solved through legal channels and court proceedings. Illegal events with clear facts like this can usually be won through litigation; This is supported by legal basis. The property management company has no right to stop your water and electricity. Only when the user violates the law can the power department cut off the power supply. In this case, first of all, you should know the hydropower management unit in your community, that is, whether the hydropower in your community has run away from home. If you leave home, such as the water supply and power supply in the hydropower department, you can ask for maintenance and replacement. Because you have a service contract with the hydropower department. If there are no windows in the community, developers, including property companies, of course have the obligation to manage.

But in any case, you can ask the relevant departments to compensate for the losses caused by water and power outages. If the amount involved is relatively small, it is recommended that you solve it through consultation. The reason for stopping water supply in the community is that after a long period of rainy weather, the weather turns fine, and the water consumption of each household increases, resulting in insufficient water pressure and water supply, which will lead to water shortage for high-level users in the community. "Generally speaking, after the peak period, the water supply will slowly recover. The shortage of water supply is mainly due to the thin water pipes laid by the water supply company and the small water supply. This problem cannot be solved by our property. " Qi said that as a property manager, he contacted the water company last year, but the problem has not been solved well until now. When can we completely solve the problem of water shortage and let residents live a life of "not worrying about water", the property is helpless, and I hope the relevant departments will pay attention to solving it.

When I came to Jiujiang Water Co., Ltd., the staff of the company said that the reason for the suspension of water in Yijuyuan Community was to ensure the water quality, and the water plant was cleaned up after the peak of water consumption on the evening of March 9. The cleaning of waterworks, insufficient water level saving and fine weather have led to a sharp increase in water consumption of surrounding households. "The water consumption in these two days has reached 380,000 tons, far exceeding the highest water consumption in the same period last year. Insufficient water supply in the reservoir led to water cut-off. The staff said. According to reports, another reason for the suspension of water supply in Yiju Park is that the water supply pipe in Yiju Park is full. The water company discovered this problem last year. After discussion, the company plans to add water inlet pipes in a gathering source area. However, because there are still unfinished projects around a gas gathering source, the pipeline laying work cannot be carried out. " Once the surrounding works are completed, our water intake pipeline laying work will be carried out as soon as possible. By then, the problem of insufficient water supply in the surrounding areas can be solved. "The staff of the water company said.

Owners and property management companies are equal civil subjects in law. Property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc. It is agreed by the owner and the property management company in the form of contract. Generally, it does not involve water supply, power supply, heating, communication, cable TV and other projects. Because according to Article 44 of the Property Management Regulations, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. The realty service enterprise that accepts the entrusted payment shall not charge the owners extra fees such as handling fees. The relationship between the owner and the water supply company is only contractual, and has nothing to do with the property company. Of course, due to historical reasons, some old communities have not implemented "one household, one meter". Entrusted by the water supply company and the owner, the property management company performs the water supply obligation on behalf of the water supply company and exercises the right to charge; At the same time, acting as an agent for community owners to fulfill their payment obligations.