Job Recruitment Website - Property management - A telephone dedicated to complaining about the property.

A telephone dedicated to complaining about the property.

1. If there is a problem of unreasonable charges in residential property, you can call 12358 to report it. 12358 is a national unified price supervision hotline, and relevant departments will investigate the complaints as soon as they receive them.

2. If the property service is poor, you can call the local Housing and Construction Bureau to complain or report to the Property Management Section. Because the Property Management Department of the Housing and Construction Bureau is the competent department of property, it has a supervisory role in property and so on. The complaint telephone numbers of the Housing and Construction Bureau and the property management department in each region will be different. For example, the telephone numbers of the property management department in Chaoyang District of Beijing are 64 18606 1 64 186059, and the hotline number of Shanghai property service is 962 12 1.

3. If the property encroaches on public venues, you can also call 123 19 urban construction service hotline to make a complaint. The Urban Construction Bureau has the responsibility of supervising and managing illegal buildings and so on.

Second, what should I pay attention to when complaining about the property?

1. Complaints about property should be based on facts. You can't complain about the property only by hearsay, because it not only wastes manpower and material resources, but also the complainant may bear relevant legal responsibilities because of false accusations. If the property does have poor service, you can keep relevant materials and evidence by taking photos and videos.

2. There are various ways to complain about the property. We can complain to property managers, neighborhood committees, property departments and the media. In the process of complaining, everyone should clearly express their demands, stay rational and don't take excessive actions. If the property has not been improved after the complaint, everyone can also sue in court to safeguard their legitimate rights and interests.