Why is the customer service of the property company easy?

The job of property customer service is not easy to do, and it is common to be wronged. When the host is in a good mood, he can communicate with you calmly. If the host is unhappy, you have to endure how to scold you. Although I have never done this job, I often hear the owners of our community and the property customer service shouting loudly.

I think this job needs a person with a particularly good temper who can tolerate anything.