How do community owners defend their rights?

Complain. In view of community planning, real estate license handling, housing quality and other related issues. , the owner can report to the local government construction administrative department, consumer rights protection association and quality supervision department. With regard to the property management of residential quarters, according to the Regulations on Property Management promulgated by the State Council, the owners can complain to the real estate administrative department of the local people's government at or above the county level where the property is located.

2. Legal channels

Bring administrative reconsideration and administrative litigation to the local real estate administrative department. Bring a civil lawsuit against developers and property management companies for breach of contract or infringement. Breach of contract refers to the sales contract and property service contract signed by the owner and the property management company. The rights in infringement include personal rights and property rights such as citizens' private property inviolability, owners' right to enjoy quality property management services, living environment rights and citizens' consumption rights. When this kind of dispute occurs, the owner can bring the dispute to court or bring a lawsuit directly to the local people's court, requesting the court to exercise judicial power to solve the dispute according to law.

3. Other ways

If the owner and the property management company negotiate to solve the problem, the third party will mediate or replace the property management company.

What do community owners need to pay attention to when defending their rights?

1. Pay attention to sign the contract. The service content provided by the property management company should be clear, and the service standard reached by each service content should be quantified. For example, the property management company is required to provide three-level services, and the public corridor is cleaned 1 time every day.

2, according to the terms of the contract to judge whether the service of the property enterprise is in place. There is a contractual relationship between the owner and the property management enterprise. The owner must judge whether the daily service of the property management enterprise is in place according to the contract. If it is stipulated in the contract that the property management enterprise cleans the corridor 1 time every day, and the cleaning staff completes it according to the agreement, it should be said that the service of the property management enterprise is in place, and the public health between the two cleanings needs the owner's conscious maintenance.

3. It is necessary to clarify the person responsible for rights protection. Clear responsibility is the premise of owners' rights protection, and owners must know the object of rights protection before rights protection. Some often have conflicts with property companies because of problems left by developers, failure to apply for real estate licenses, personal property damage and other reasons. These are not the contents agreed in the property service contract and do not belong to the responsibility of the property company.

4. We should defend our rights rationally. Contradictions and disputes between owners and property companies should be resolved through consultation as far as possible. If the two parties can't coordinate, they can apply for mediation to the district and county property office where the community is located, or they can bring a lawsuit to the court according to law.