Year-end summary of factory cleaning

Article 1: year-end summary of cleaning staff

I am honored to be a cleaner in Yinxingyuan Community. This job is hard for me. From the first day, I treated this job with a rigorous attitude.

Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.

In Yinxingyuan community, I try my best to serve sincerely. (Corridor cleaning) Thanks to hard work, the achievements are obvious to all, and it has been affirmed and recognized by leaders and community owners.

During my tenure in Yinxing Community, my every step of progress has been warmly helped by company leaders and colleagues, and has also been understood and supported by most owners and tenants. If there is any merit in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this summary is by no means to whitewash myself, but to calmly review my work gains and losses during this period, sum up experience and learn lessons.

At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of cleaning mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.

These seven months' work has also exposed some problems, such as being relatively lenient with oneself and not paying enough attention to some details, which need to be improved in future work. At the same time, I hope I can have the opportunity to learn and master more skills in a more mature community and improve my professional level. Determined to put more time and enthusiasm into the post, complete all the work assigned by the company, and live up to the expectations of the company leaders.

Over the past year, I have been able to seriously study Marxism-Leninism, Mao Zedong Thought and Deng Xiaoping Theory, implement the spirit of the xx Congress and the Third Plenary Session of the xx Congress, work hard on "xxxx", be strict with myself ideologically according to party member standards, be diligent and love the people in my work, be hard-working and realistic in my style, and have successfully completed various tasks assigned by leaders and departments at all levels. Strive for * * *, and the main information is reported as follows:

Ideologically, seriously study Deng Xiaoping Theory, understand the spirit of the xx Congress of the Party and the Third Plenary Session of the xx Central Committee, pay attention to the situation at home and abroad by using media such as television, computers, newspapers and magazines, learn the basic knowledge of the Party and documents and books related to political thought, and deeply understand the spirit of General Secretary Hu's speech as an ideological program and action guide; Actively participate in various political study and education activities organized by the party Committee; Actively publicize the party's principles and policies and the spirit of the company's party Committee to employees; Always keep in mind the purpose of serving the people and understand your responsibilities; Actively participate in grassroots construction, play an exemplary role in the work, and set an example for the broad masses of workers. At the same time, seriously study relevant business knowledge, and constantly improve their theoretical level and comprehensive quality.

At work, around the company * * *, control the relevant standards, strict with yourself, to better complete various tasks. This year, we have mainly completed the following tasks: 1, 2, 3, 4, 5.

Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be an honest man, work diligently, be hard and simple, always bear in mind party member's responsibilities and obligations, be strict with yourself, and always play an exemplary role.

Direction of future efforts: With the implementation of * * *, we can expect that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions to * * *.

Chapter 2: Summary of Cleaning Work

Leaders:

Hello! I have been employed as the cleaning supervisor of the property department since May 18 this year. Responsibilities: Responsible for daily cleaning, regular disinfection and garbage removal of parks A, B and D, supervision and management, land reclamation and daily sanitation and cleaning services of property office areas and E, F and G received at the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

First, land reclamation.

At the beginning of the work, the focus of the work was land reclamation in the public areas organized by ABD. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, during the whole period, land reclamation and large-scale maintenance work were carried out at the same time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area. The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of Manager Wang of the Property Department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when EFG Group took over at the end of the year, it was freezing, and most of the time it could not use water, overcoming many difficulties and completing the land reclamation work.

Second, the daily cleaning work management

As grass-roots workers, outsourcing companies generally have problems such as older age, lower education level and high mobility. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible. There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind. Since 10, due to the indoor cleaning of the construction party, my property management department has dispatched personnel to clean up the garbage after construction within two months under the condition of tight personnel. 175 times, and cleaned up the construction garbage in public areas for more than 200 times during the maintenance period, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.

At the same time, combined with the detailed rules of actual work, summarize and constantly modify various cleaning rules and regulations in daily work. It has successively updated the company's cleaning operation instructions, formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day. I combine the daily employee's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork for me and makes up for the current situation that I am the only one in the cleaning department who visits and checks through communication with the security supervisor, the supervisor and the greening supervisor. Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.

Third, regular disinfection work.

In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and make a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.

Fourth, garbage removal.

Since July 1, the garbage removal company has officially entered the market. In the early stage, it was mainly domestic garbage. With the increase of occupancy of owners and decoration households, construction waste has accumulated in the garage of each household, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.

Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.

In the new year, I will strive to do the following with more enthusiasm and positive working attitude:

1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations. .

2. Strengthen communication with the supervisor of the outsourcing company, improve the cleaning service quality and work efficiency, and strengthen training in all aspects.

3. Gradually establish and improve the assessment management system of outsourcing companies according to company regulations, and improve the work efficiency of outsourcing companies.

Please supervise and correct the above report.

Article 3: Personal year-end summary of cleaning staff

XX years have passed in an instant. While summing up the harvest of the year, everyone hopes to have a new future. Unconsciously, I ended my work for a year in my new post, which is summarized as follows: With the care, help and support of leaders and all comrades, I worked closely around ensuring safety in production and gave full play to my post role.

Function, constantly improve working methods, improve work efficiency, take "obey the leadership, unite with comrades, study hard and work hard" as the criterion, always adhere to high standards and strict requirements, and always put "safety first" in the first place. Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality. First, the work performance in the past year (1) strengthens the image and improves its own quality. In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration. (2) Be strict with yourself and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully. Second, the shortcomings in the work and the direction of future efforts

Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better. Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station. In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades. That's about it. Let's make a slight change.

Over the past XX years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", in line with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", in line with the company's development goal of "improving the level, creating benefits, building brands" and in line with the tenet of "service first, customer first" 1. After the night shift of personnel management and cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, it is very difficult to communicate with employees in various ways and stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel. At present, there are 14 employees, and 9 people have resigned and transferred to other posts this year (), among them, the reservoir area transferred to other posts 1 person, and 8 people resigned. 2. New cleaner training

The cleaning staff were trained in cleaning theory and practical operation for different positions, so that the cleaning staff could master cleaning knowledge and meet the requirements of office cleaning. On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust. We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable. 3. In the cleaning mode, under the guidance of the leaders of the group company, both "unmanned cleaning" and "natural cleaning" have achieved good results. On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet. In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. Recently, due to the construction of the second floor and municipal roads, the overall environmental dust is relatively large. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction is completed, it will be thoroughly cleaned to meet the hygiene standards. In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes. 4. In cleaning work, the establishment of cleaning staff and the timely revision of working mode have been completed, and the construction has been completed.

Daily health maintenance in public areas. Complete the land reclamation of the new settlement floor. Complete the stone crystal hardening treatment and carpet maintenance of the building. Complete the removal of construction waste. Finish the second cleaning of the external wall of the building. Complete the peripheral ground scouring work. B 1 The parking lot is cleaned twice a month. (Not responsible for daily cleaning) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor. (10) Finish waxing and maintenance of wood every quarter. 5. Greening: About 65,438+000 green plants were purchased in the building in May, and the office and lobby grew normally. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests, and most plants in the elevator hall die. Others barely survived, but they had no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. Hawaii coconut successfully bred two. It is suggested that indoor greening should be outsourced in XX years to ensure the ornamental of plants. The peripheral greening was not replanted due to waterproof construction, and the greening should be completely redesigned in April of XX. Attached is the list of green plants purchased in May of XX. Name of purchase quantity (trees) Existing quantity (trees) Death quantity (trees) Green radish 20 137 Sunflower 13 130 Fortune Tree 550 Hulk 24 177 Black King Kong 220 Smooth sailing 606 hawaii coconut 816544. Tree 220 Rubber Tree 220 African Jasmine 3306 Pest Control According to the instructions of the street on the work of creating a national sanitary city, clean up the completely destroyed buildings and meet the national sanitary regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results. 7. Health Quality Supervision With the implementation of the iso900 1-XX quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, used various records and systems to control the work quality, and summarized the problems existing in the work, further corrected them, and achieved good results. 8. In terms of cost control, the average cleaning cost in XX is 5,500 yuan/month. In the control of cleaning products, guest products (roll paper and hand sanitizer) are difficult to control. For example, the cost of roll paper for one month is nearly 1300 yuan. Hand sanitizer is close to 220 yuan in a month. The monthly stone maintenance cost is nearly 1000 yuan. There are problems in the work of Beijing 9+0. 1 The oil pollution generated by cars in the peripheral parking lot cannot be effectively removed. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel. In winter, when it snows, the hygiene of pharmacies can't meet the standard. You can consider buying a self-propelled automatic washing machine, which will improve to some extent. After the building was put into use for two years, the waterproof, oil-proof and anti-fouling ability of stone materials decreased. In order to prevent water damage, weathering and other diseases, XX plans to protect the stone materials in the bathroom and lobby floor. Under the condition of ensuring hygiene standards, the cost of replacing some high-frequency equipment and cleaning equipment will increase to some extent. In order to ensure the sanitary standard of elevator carpet, the vacuum cleaner vacuums every 20 minutes as required, and the vacuum cleaner is turned on and off nearly 90 times a day. In XX years, the overall cleaning work has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. With the guidance of company leaders and the efforts of all cleaning staff, we will have a better performance in XX. Commonly used cleaning agents are distributed in proportion in the workshop, and the usage is controlled.

Article 4: Personal year-end summary of cleaning staff

I am honored to be a cleaner in Yinxingyuan Community. This job is hard for me. From the first day, I treated this job with a rigorous attitude.

Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.

In Yinxingyuan community, I try my best to serve sincerely. (Corridor cleaning) Thanks to hard work, the achievements are obvious to all, and it has been affirmed and recognized by leaders and community owners.

During my tenure in Yinxing Community, my every step of progress has been warmly helped by company leaders and colleagues, and has also been understood and supported by most owners and tenants. If there is any merit in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this summary is by no means to whitewash myself, but to calmly review my work gains and losses during this period, sum up experience and learn lessons.

At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of cleaning mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.

These seven months' work has also exposed some problems, such as being relatively lenient with oneself and not paying enough attention to some details, which need to be improved in future work. At the same time, I hope I can have the opportunity to learn and master more skills in a more mature community and improve my professional level. Determined to put more time and enthusiasm into the post, complete all the work assigned by the company, and live up to the expectations of the company leaders.

Article 5: Summary of Clean Annual Work in Mining Areas

Over the past year, under the unified leadership of the company, through the joint efforts of the employees of the department, we have completed all the tasks arranged by the company, which has been recognized by the families and leaders of the mine workers.

Cleaning work reflects the external image of an industry or unit, but also leaves a first impression on the visual of miners' families. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.

First, clean standardization.

Looking back at 20 1 1, we have done the following work:

On the basis of last year, the work content was refined and the evaluation criteria were strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.

1. Organize standardized cleaning etiquette training. According to the actual situation and post characteristics of our mine, the professional professors of Institute of Technology are invited to systematically explain the procedures, key points, precautions and etiquette requirements of cleaning work. Through training, every employee can master the post work skillfully. In each building, the squad leader should lead the class, demonstrate on the job, teach by the squad leader, inherit, help and lead the skilled workers, give full play to the professional skills of the squad leader, and mobilize the enthusiasm of the skilled workers. In this way, the students' operation ability has been further exercised, which is easy to accept and master, which not only improves the students' skills, but also narrows the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).

Uniform clothing, the company customized a set of winter clothes and summer clothes for each employee, requiring each employee to be uniform in headdress, French style, dress and badge.

Hold two fire-fighting trainings, sign a fire-fighting safety responsibility letter with employees, and implement the responsibility to every employee, so that the fire-fighting consciousness runs through the whole cleaning work and every employee's heart, so that everyone can understand and use fire-fighting equipment.

Carry out daily morning meetings, solve problems in time and quickly through daily attention to timely communication, enhance understanding and communication, and effectively promote work efficiency.

Holding a gymnastics training and collective exercise before the morning meeting not only enhances the physical fitness, but also enhances the company's image.

6. Check the person in charge of the building and check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Perseverance is an indispensable measure for cleaning standardization. Only in this way, what is posted on the wall will not be a dead letter, and health will win the satisfaction of cadres and workers.

Our work can only be described as sweeping the floor and mopping the floor, sweating like a pig.

Second, create clean mining areas and harmonious mining areas.

On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Your professionalism and fighting spirit are worth learning.

Third, unite as one and stress righteousness.

In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots: I am in a good mood now, and my work has come to an end, and I am willing to suffer a little. He promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.

Fourth, feeling and helplessness.

In people's imagination, cleaning is a very common thing, and anyone can do it, but it may not be done. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.

Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the two masters in the world are deeply touched. It's no use talking to these people. Instead, they will say: don't find something, nothing to do. The speaker is light and the listener is uncomfortable. In the face of such an encounter, I can only shake my head and smile, but sigh.

Problems with verbs (abbreviation of verb)

(Shucun Net www.mcqyy.com)

Women are sensitive, emotional and have fluctuations in their work; They care more about wages and things. Words are generous, but actions are inevitably different. Winter passed and spring came. In the new year, our cleaning staff are willing to obey the command and arrangement under the leadership of the company, work hard in a harmonious atmosphere, do their jobs well and make contributions to Galaxy. Add light to the galaxy!