The confusion of "rebate" encountered by old customers in introducing new customers

Whether it has a bad influence depends on your specific handling method and the customer's psychology.

To solve this problem, we must first understand that our goal is to expand sales, so this way of "rebate" is only a means to expand sales and is a company policy.

1. When explaining the old customer A, explain what may happen. A tentative look at A's reaction and whether he is against letting B know his kickback.

2. Then discuss with A and say that this situation should also be explained to B. After all, a lot of money, if B really chooses to buy, what it should really care about now is the quality of the product. If it's just between old friends, millions are not big money for them, let alone 1 10,000?

3. If A doesn't agree to tell B this kind of thing, then this situation is more difficult, because even if you don't tell B, it doesn't rule out that B won't know from other ways. Therefore, it is still necessary to explain this powerful relationship to A and reach a * * * understanding, so that most things can be put on the table. Otherwise, while the customer relationship is damaged, it will also destroy the good impression on you.

Good luck.