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Meeting work summary report
From xx to 18, 2008, Secretary-General Yu led a group of nine Chinese entrepreneurs' thought club to the group for guidance and inspection. The specific reception work of this work is the responsibility of the company's administrative personnel department.
The reception of this event, whether in quantity or scale, is the first grand reception of * * * Group with high specification and high level. During the activity, the company successfully completed various reception tasks and demonstrated the company's reception capacity and service level, which are summarized as follows:
First, standardize and be efficient, and perform their duties.
Match? Standardized and efficient? In order to do a good job in the reception of the Chinese Entrepreneur Thought Club and its party, under the careful arrangement of the leaders of the group company, the administrative personnel department set up a meeting preparation working group several days in advance to coordinate the reception service.
After the establishment of the preparatory working group, combined with the characteristics of this meeting, the preparatory working group mobilized all the personnel of the administration and personnel department, clearly divided their work tasks, put forward specific work requirements and determined the working time limit.
Accommodation arrangement, dining arrangement, meeting arrangement, tour arrangement, vehicle security, vehicle scheduling and other tasks after division of labor. It's all done by people, and everyone does their job, contacts each other and helps each other. With the joint efforts of the preparatory staff, all the work was interlocking and orderly, ensuring the smooth and successful completion of this meeting.
Second, work together and make careful arrangements.
Under the careful arrangement of the leaders, the reception work of this conference was personally led by the assistant president, carefully organized and fully directed. All the staff of the conference group are of one mind and one mind, and Qi Xin works together, united and cooperated, and dares to fight hard.
Everyone has a division of labor. While doing our job well, we met with important tasks and technical problems. Together with Qi Xin, we made concerted efforts, leaving a busy figure of administrative and personnel personnel in the company's meeting room, reception room, hotel, Wuhou Temple and other places. It should be said that the successful completion of the task of the conference group is the result of the concerted efforts of all the preparatory staff, Qi Xin.
During the reception of this conference, the conference group made careful arrangements to make the conference and leisure complement each other and achieve good results.
For example, take-off balloons are used in front of the office building, and greeting slogans are played in the lobby on the first floor with floor rows and display screens; Use the company elevator to the red carpet of the conference room to highlight the grand and festive atmosphere; Arrange to watch Quyi performances and visit Wuhou Temple, so that the Chinese entrepreneurs' ideological club and its party can understand the strong cultural atmosphere in Sichuan.
Three. Experience and lessons
(1) To sum up, the following experience is worth inheriting: 1. After receiving the news of the conference reception, the company held a staff meeting and a working meeting of the administrative personnel department respectively, which conveyed the content, importance and specific reception tasks of the conference reception.
2. According to the requirements of the reception of this meeting, the administrative and human resources department sorted out the meeting reception process of implementing the responsibility to individuals.
3, according to the arrangement of the meeting, organize the implementation of the venue layout, hotel accommodation, vehicle arrangements and other related banners, balloons, carpets and other specific matters, a few days later. Working overtime day and night ensured the gradual completion of all preparations before the meeting began.
4. After the meeting schedule of 9 members of the Chinese Entrepreneur Thought Club changed, they quickly adjusted and rearranged the time to ensure that all the schedules were implemented smoothly within the effective time.
5. Carefully arrange and pay attention to details. For example, when taking a group photo in the VIP reception room, when the guests stand on the steps, they can arrange their positions according to the names of the guests arranged in advance.
6. The staff in charge of meeting reception worked overtime and cooperated sincerely, and completed all the work well.
(ii) The following lessons are worth learning from the work of this meeting:
1, make a detailed plan. Make preparations in advance, don't sharpen your knife at the last minute, and leave enough time to prepare for all the work needed for the meeting.
2. Make a meeting reception guide in advance, not just the workflow. Making a complete work arrangement plan will make the whole conference reception work more effective and unhurried.
3. The division of labor should be detailed and clear. There is no special person in charge of the work arrangement of most links in the conference reception work, which is a temporary arrangement. All work should be evenly distributed, and each link should be handled by a special person, and the responsibility should be assigned to people, so as to avoid many people doing the same thing repeatedly, which can not only improve work efficiency, but also ensure the quality and quantity of all work.
4. Make emergency plans for meeting reception. In the reception of this meeting, an emergency plan should be made in advance to cope with the changes in the reception process.
5. Arrange leisure activities at the conference reception desk in advance. For example, the visit to Wuhou Temple, Du Fu Caotang and other scenic spots should be arranged in advance in the reception process, excluding each other's time and making reasonable arrangements.
6. During the meeting, in addition to arranging photography, we should also arrange two camera positions, one to shoot the whole meeting process and the other to shoot the details in the meeting.
7. Timely docking supervision. In the preparation for the meeting, we held meetings and matchmaking meetings of various working groups in due course according to the work situation. Implement the work progress of each group according to the work tasks and workflow. Coordinate and solve the difficulties and problems encountered in the work.
Communicate the work situation in time, check the work the next day, check for leaks and fill vacancies, and ensure that there is no omission in the work.
8. Contact the news media in advance, report the interview on the spot, and expand the company's popularity.
9. Strengthen pre-meeting inspection. Pre-meeting inspection is an important link to ensure that the organization and service of the meeting are not wrong. The pre-meeting inspection mainly includes the inspection of the meeting site and the inspection of related work docking.
10, timely summary and filing. Organize conference service personnel to summarize the whole conference organization and service work in time. Summarize the successful experience, analyze the existing problems and deficiencies, and constantly improve the conference workflow. At the same time, collect and sort out the working documents of the meeting in time to provide reference for similar meetings in the future.
In a word, the reception of this conference was intense and orderly, which fully demonstrated the vitality of all employees of * * * Group. The preparatory staff of the plenary session were able to establish the concept of the overall situation and the idea of a game of chess, take their own responsibilities, work overtime, strengthen communication, contact each other, and help each other cross-work, ensuring the efficient operation and high-quality completion of all work and successfully completing all tasks assigned by the preparatory leading group.
Meeting reception summary II
In order to further improve the conference reception process and raise the reception work of our company to a new height, I will summarize and share some experiences and problems found after attending the conference reception as follows:
We must be meticulous in the reception of the conference. Whether the preparatory work for the conference reception is sufficient or not is the key to the successful completion of the reception task. The preparatory work is mainly divided into the following aspects:
1. Communicate with the docking person of the other party and our docking person in time to understand the contents of the meeting and the guest's itinerary. If there are special requirements, solicit opinions from the company's leaders at the same time;
The second is to implement the conference venue, debug the audio equipment, and debug it in time according to whether the conference is used or not;
Third, make seat cards according to the names of the other participants and arrange them reasonably according to their positions;
4. Prepare relevant materials for the meeting, including materials provided to the other party and materials provided to our leaders;
5. Determine the departure time of the guests coming to our company and implement the reception car. The driver must start the air conditioner in the car five minutes in advance. When the guests leave, the driver must park his car as close as possible to the exit of the building in advance.
6. Prepare meeting supplies, including meeting paper, pens, water, fruits, flowers, cameras, voice recorders, etc.
Seven, there are dining arrangements, we must do a good job in advance of the dining place, the implementation of specifications and the formulation of seats.
During the reception, we must pay attention to the following points:
First, dress code and uniform tooling;
Second, the code of conduct conforms to the company culture. Including standing in the elevator, giving way, standing posture, sitting posture and other behaviors under formal etiquette norms;
Third, do a good job in meeting minutes.
After the reception task is completed, it needs to be summarized in time, including meeting minutes, audio-visual materials and reception summary.
Existing problems:
1. If there is a reception task on Friday, the reception staff of the administrative department and the relevant participants of other departments shall not wear casual clothes, but must wear tooling;
Second, we must strengthen the contact with the other docking person, determine the orientation of the guests in time, and feedback the information to the company leaders in time to ensure that the company leaders can meet the guests on time.
Third, to improve the ability to cope with temporary changes, we should strengthen the contact with the other docking person and fundamentally understand the temporary changes at the first time.
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