How to be a residential property manager?

Residential property manager is a special profession, it is a grass-roots leadership position, but also all-round control.

Some residential property managers should not only do a good job in daily management, but also play the roles of cleaning, security and maintenance. There is a saying in the property industry that all the people who do property management are cleaners.

Consciousness is that the cleaning of the community cannot rely on a few cleaners. As every property manager, security guards, maintenance and administrators have the responsibility to maintain the cleanliness of the community. In the past, when we were studying at school, the school often publicized to us that we should pick up the scraps of paper when we saw them on the road. I do see some teachers and leaders lead by example, but I also see those who turn a blind eye. The quality of a team leader is very important, depending on what kind of soldiers you bring.

There are two explanations for "busy" and "idle".

Some residential property managers are so busy that you can hardly see him in the office. There are two possibilities.

The first is the need for work. The homework that a qualified community administrator must do every morning is community patrol. In some communities above 100 or even hundreds of thousands, a patrol may take 1 to 2 hours.

Not every part of the patrol should be seen, but it depends on the size and actual situation of the community. For example, parking vehicles on the ground in the community can show whether the public security management ability and command are appropriate; Check the surveillance video to see if there are any problems in the night work of security guards, and at the same time ensure the normal operation of the monitoring center equipment. For another example, when the corridor is inspected, are there any abnormalities, such as the stacking of items in the corridor, the norms of interior decoration, and whether the pipes enter the door?

When getting on and off the elevator, the cleanliness of the car, whether the cleaning work in the lobby is in place, and whether there is advertising garbage in the owner's mailbox. These are all faces, but they are easily overlooked.

In small-scale communities, the role of community managers is more comprehensive. He assisted the security guard in commanding motor vehicles in the community and accepted simple repair tasks. The community administrator helps to solve the problem on the premise of having an electrician certificate. The community manager is also a receptionist. When other staff members are busy or temporarily absent, the community manager will calculate the property management fee.

The residential property manager is the driver of the carriage, and the first four horses are security, cleaning, green protection and maintenance. It depends on the driver's skill to make the carriage run steadily.

Any horse running fast or slow will affect the stability of the carriage.

The so-called foresight means that you must know whether the road ahead is smooth or bumpy, and you will know when to tighten the reins and when to seize the time. Community managers are not as simple as sitting at a desk.