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Half-year work summary report of property project
Year-end summary of real estate projects 1
The year of 20 _ _ _ was a year in which the Head Office sought for reform, and it was also a year in which the Head Office developed rapidly. Over the past year, the project department has further improved the management and service quality of the project department in accordance with the work objectives put forward by the head office at the beginning of the year and under the care of the leaders of the head office. The work of this year is summarized as follows:
First, logistics life management
Our logistics department adheres to the management concept of "people-oriented, thrifty, safe and hygienic", actively formulates measures to improve food quality, and scientifically formulates recipes so that logistics personnel can eat well, be nutritious and healthy.
Second, internal management work
1. Under the correct leadership of the head office, our employees insist on signing in and signing out at fixed points every day.
2. Improve the reward and punishment mechanism of project management, truly reward the superior and punish the inferior, improve the enthusiasm, initiative and creativity of project department managers, and do every detail well.
3, the implementation of target assessment, regular inspection, organized, uninterrupted project management inspection, appraisal activities, fully establish the authority of the project management department, so as to strengthen project management and improve management level.
Third, the project management
In the 20 years' work, although our project department has made some achievements, there are still many shortcomings that need to be summarized and improved. Only by summing up the past well can we serve the future better. In the new year, we will further combine with leaders, unite and help each other, and do a good job in the management of our project department.
Fourth, the pump room management
1, all mechanical and electrical equipment of the pump room system should be monitored by equipment personnel, and maintenance, maintenance and cleaning should be checked and recorded regularly. Problems that cannot be solved are reported for rectification in time.
2, mechanical and electrical equipment in the pump room shall be the responsibility of the equipment personnel, other personnel shall not operate, irrelevant personnel shall not enter the pump room.
3, all equipment in the pump room under normal operation, the switch should be set in the automatic position, all operating signs are simple and clear.
4, pump room control circuit power supply should be checked once a month, check whether the standby pump in the case of host failure, automatic operation.
5, sewage pool health often cleaning, water pump, pipeline maintenance.
In a word, in the new year, we will speed up the pace, constantly improve our work, study and improve project management methods, be down-to-earth on the road ahead, make persistent efforts, forge ahead and make contributions to the development of the Head Office.
Year-end summary of real estate projects II
Since June, 5438 +20 _ _ _ _ 10, I have worked in _ _ _ _ _ property service department for more than one year. Over the past year, especially since I presided over the daily work of _ _ _ _ _ Property Service Department, I have led all the staff to conscientiously implement the spirit of the company's instructions, standardize management, innovate services, and strengthen fees, and achieved certain results in both internal management and service fees. The work in this year is summarized as follows.
I. Operational aspects
20 years _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Measures 1: Carefully sort out the arrears in the previous period, and implement the tasks. The responsibility lies with the people, and the part that can be recovered can be recovered. For units that deliberately evade and maliciously default, we wait for the opportunity and send a reminder by registered mail, which increases the pressure on enterprises that default, and has achieved certain results.
Initiative 2: _ _ _ _ _ Property fees are collected by service first, and utilities are also paid by the company to the water supply and power supply department. The company paid a lot of money in the operation process, which increased a lot of risks invisibly. In view of this problem, after careful analysis, I decided to collect property fees and utilities in advance, and will implement it for new enterprises from the fourth quarter of this year, and gradually transition to old customers and big customers, so as to improve the collection rate and reduce business risks.
Initiative 3: At the end of last year, a group of people who seriously affected the stability of the workforce were dismissed.
Measure 4: Solve the annual leave problem of employees left over from the previous period. According to statistics, employees in the security department have more than 1000 hours of annual leave for various reasons. In order to digest these hours without increasing extra expenses, I took the lead and set an example, leading two managers of the security team to their posts, trying to overcome unfavorable factors such as hot weather and physical fatigue. We even stayed up for 48 hours, gritted our teeth for more than a month and finally solved the problem raised by this employee many times, ensuring the stability of the team.
Measure 5: Hold regular meetings of team leaders and key employees and actively communicate with employees, solve their demands in time and listen to their ideas carefully. Employees are full of energy and go to work without emotion.
Second, management.
20____ years, carefully study the company documents and implement them in time. Strengthen internal control and build a staff with high sense of responsibility and cohesion. In order to better implement the system, we conducted an internal audit on site service and internal control in strict accordance with the audit plan at the beginning of the year, and accepted the audit of China Quality Certification Center in June 2000.
Measures 1: actively sort out various management systems and processes, introduce a number of management systems according to the actual situation of _ _ _ _, and strictly implement them, so that the systems will not become mere formality and superficial.
Initiative 2: Strengthen the management of overseas expansion funds and establish and improve the internal control management system. There are strict management and supervision on several joints such as "receiving", "crossing" and "supporting".
Initiative 3: Strengthen cost management, save energy and reduce consumption, reduce costs, tap potential, increase outreach, form top-down cost awareness and management awareness, and create an atmosphere in which all staff pay attention to benefits.
Measure 4: Pay attention to influencing employees with managers' own quality, and always influence every employee subtly with rigorous work style, serious and responsible work attitude and professionalism.
Third, service.
In 20____, we broadened our thinking and made bold thinking in the process of serving the owners, and together with the management committee and management company, we provided innovative, efficient and high value-added services for the enterprises entering the park. According to statistics, the service satisfaction rate has all reached the standard, which has a certain increase compared with the same period of _ _ _ _.
Measures 1: Cooperate closely with the requirements of "upgrading archives and innovating management" put forward by the CMC, and do a good job in vehicle management, greening and weeding in the park that the CMC leaders are concerned about.
Initiative 2: Implement the system of regular communication and return visit, and report the weekly operation to the management committee on time every Friday.
Initiative 3: Pay close attention to the management mode of IT enterprises, understand their service status and characteristics, integrate characteristic services into existing property services, give full play to the characteristics of R&D company belonging to the telecommunications industry, and assist owners to provide convenient telecommunications mobile phone and number transfer services.
20____ is the first year of the company's three-year rolling development. I will stand on my post, work hard and lead all the staff of _ _ _ Property Service Department to make their own contribution to building Ctrip's property brand!
Half-year summary report of real estate project 3
_ _ _ _ _ In the first half of the year, the property service center cooperated with the company's strategic policy in a more pragmatic manner. Refined management, tapping the potential from the inside, seeking benefits from management, strengthening employees' awareness of the overall situation, working with one heart and one mind, continuing to give full play to their dedication and doing their best for the company's development. _ _ _ _ _ _ Service Center has achieved good results with the care and help of the company, but there are still some problems to be improved. The work in the first half of this year is now reported as follows:
1。 Completion of economic goals
Our center has always regarded economic benefits as the management goal, and all management work is carried out around increasing income. Through hard work, we have achieved the following results:
(1) The property fee * * * is _ _ _ _ _ yuan, and the collection area is _ _ ㎡.
(2) Other paid service fees are RMB.
2。 Engineering maintenance
(1) Xu Lei, deputy director, is familiar with the electricity equipment on the west fourth floor, makes persistent efforts to solve the shortcomings in the electricity management of merchants on the west fourth floor, and actively coordinates the power line transformation of the Agricultural Bank of China, laying a good foundation for the collection of utilities and property fees on the west fourth floor.
(2) Excellent completion of emergency repair and emergency repair of public equipment. In March, the main water pipe in Area D burst, and the box transformer switch was damaged in May. While contacting the construction team, Xu Lei led Hu Yuan and Yao Lu to work overtime all night for emergency repair. They worked around the clock, without rest during the day, without asking for any support or complaining, and completed the emergency repair in the shortest time, ensuring the normal water and electricity consumption of merchants.
(3) Repair and maintain elevators, fire fighting equipment and central air conditioning on time. Make the park equipment run normally.
3。 Increase income and save money
(1) With the participation and help of the company's leaders, it won the right to invite investment for advertising space in C and D areas for five years.
(2) Negotiate with the Engineering Department and Industrial Park of the Group Company respectively to solve the problem of spare parts allocation for damaged vacant rooms in shopping malls.
(3) Through fire management, provide paid services for fire-fighting facilities and equipment damaged by businesses, increase income and improve fire-fighting level.
(4) In view of the water problem in shopping malls, actively seek the source of loss, find out the leakage point, actively contact the organization for maintenance, reduce the loss, and organize the preparation of relevant materials to report to the project to coordinate and solve the water loss funds and recover the loss.
(5) Intensify work and take measures to reduce public water consumption.
(6) Save office equipment, cleaning, security and other service tools and low-value consumables at ordinary times, and reduce procurement applications.
4。 Shopping mall management
(1) Customer Service Department: Li Sen and Zhang Xia, the customer service staff, made great efforts in collecting property fees and utilities, patiently explained to the owners, and handled the relationship flexibly and cautiously. In the reception service, he treated guests politely and solved problems for the owners, which was well received by the merchants. Up to now, the collection rate of property fees and utilities has reached more than 95%, which shows a good career and excellent business skills.
(2) Standardize the cleaning service, formulate standard supervision, implement the zoning responsibility system, assign personnel and create posts, define the work content, and regularly check the system every week to effectively mobilize enthusiasm. With fewer staff and low cost, Hao Guangling, the cleaning supervisor, set an example in his work, leading all cleaning staff to carry forward the spirit of hard struggle, overcome difficulties and pay hard work and sweat for the environmental cleaning of shopping malls.
5。 Safety prevention work
According to the actual situation of shopping malls, modify the order to maintain the scope of personal responsibility, clarify the work content, put forward the work focus, and combine civil air defense with civil air defense to ensure the business order of shopping malls and merchants and eliminate potential safety hazards.
6。 Public order governance
(1) While completing the basic safety precautions, efforts should be made to standardize the setting of billboards, so that there is no phenomenon of hanging billboards in public areas, and the potential safety hazards caused by hanging billboards will be eliminated.
(2) With the joint efforts of all the staff, the rigorous and thoughtful governance plan for the public * * * area has effectively stopped illegal activities such as illegal construction, illegal occupation and misuse, and achieved remarkable results.
At the same time, more and more cars came and stopped. Through patient persuasion, the order maintenance team effectively controlled the phenomenon of vehicle misplacing and maintained the traffic and business order of the mall.
(4) Handling of emergencies: The order maintenance team timely discovers, responds quickly, properly handles, and perfects the records of water and power outages, theft, personal damage, and sudden conflicts at work. Captain Jia is conscientious and responsive, and he stepped forward at critical moments to deal with various problems in the process of duty and help eliminate hidden dangers. He also led the team members to deal with emergencies correctly, and achieved the requirements of not causing trouble and not being afraid of getting started. Team members Wang Junquan, Wan Kexi, Geng Huaisen and others have fulfilled their duties and observed discipline, which has become a good example for the team members to learn.
7。 fire fighting
Liu Xia, the invigilator, is serious and responsible. While improving her professional quality, she made suggestions for fire management in shopping malls, actively contacted the maintenance of fire-fighting equipment, and earnestly studied and mastered business skills from construction team members, with high weak current skills. She helped Xu Lei to be conscientious in his daily inspection, never careless, and did his best unequivocally.
2. Straighten out the working relationship with various departments in the industrial park, improve the property workflow, strengthen the work connection, simplify the procedures, and make the operation of the park solid and effective.
3. While completing the basic service work, vigorously assist the work of the industrial park and put forward reasonable suggestions (such as stopping attracting investment in the catering industry, etc.). ). The governance of the public * * * area has greatly promoted the progress of investment promotion, especially the delivery of the lease area of Oasis Hotel Center.
Half-year summary report of real estate projects 4
With the guidance and help of the company's leaders and the strong cooperation and support of relevant units, the overall work of the property management company in the first half of the year has achieved certain results. For example, the environmental sanitation of the living quarters has been improved, the greening environment of the living quarters has been improved, the normal supply of water and electricity has been ensured, and the service quality has also been greatly improved. The specific work is summarized as follows:
I. Work in the first half of the year and current key tasks:
(A) comprehensive management work
1. Take improving service quality and standardizing residential property management as the goal, take people as the purpose, strengthen management and seriously implement residential property management system.
2. Actively cooperate with the company to do a good job in the management of water and electricity fee payment, and complete it on time and in quantity.
Start collecting utilities.
3. Completed the housing allocation of 25 demolished tenants in the second district in an open, fair and reasonable way, actively and properly vacated the old rented houses to ensure the tenants to move in immediately.
(2), hydropower work
1. The inlet and outlet pipes of the roof water tank in the residential area were cancelled, which improved the water supply quality and reduced the leakage. Continue to improve the hydropower metering device.
2. The commissioning of the high-voltage power distribution device in the second area is completed, and the maintenance of the low-voltage main control switch in the second area is completed.
3. Strengthen the maintenance and overhaul of power supply facilities, and make full preparations to ensure the summer peak electricity consumption of living quarters.
4. At present, the key work is to find the right time to replace the transformer oil and gasket in the distribution room in the first district, and further improve the water metering device in the community.
(3), safe cleaning work
1, standardize the management of vehicles entering the community. According to the actual situation, the regulations prohibiting vehicles from entering Dongmenggang in the first district are formulated, and the vehicle diversion management in the community is implemented to ensure the driving safety in the community.
2. Weeds in the residential area have been thoroughly cleaned up, and the living sanitary environment in the living area has been improved.
3. Continue to strictly implement the management system of building decoration waste disposal. alterative
The phenomenon of littering construction waste in the original living area has been widely cooperated and supported by the owners.
4. At present, the key work is to strengthen the vehicle management in the community. Second, continue to do a good job in cleaning up the dead corners and weeds in the community and eliminate the dead corners.
(4), greening work
1, the daily maintenance of living area greening has been managed by special personnel.
2. The new green space in the living area 1000 square meters, and more than 4,000 hedges are planted.
Plants have greatly improved the greening environment in the first district.
3. Prune some branches that affect power supply in time to ensure the safety of power supply.
4. The dangerous trees in the living area were investigated and counted.
5. The green plants in the living area are sprayed with pesticides in a large area to eliminate pests and diseases and keep the trees growing well.
5. At present, the key work is to take active measures to ensure the safety of planted turf in summer and prune the trees that affect the safety of power supply in time.
Second, the work ideas and plans for the second half of the year
(1) hydropower project
1. Replace the main water supply valve in Zone 3.
2. Maintenance of main water supply valves and water meters on the west side of office buildings and garages, and reconstruction of some pipelines.
3. Improve the electricity metering device of single apartment as soon as possible.
4. Cooperate with the head office to improve the expansion of the three-zone distribution room as soon as possible.
5. Strengthen water leakage detection and improve water recovery rate.
(2) Greening work
1, continue to strengthen the daily maintenance and management of greening.
2. Clean up the dangerous trees in the living area to ensure the safety of the living area.
(3) Cleaning and safety work
1, continue to strengthen the management of sanitation and cleaning work, and timely handle garbage removal;
2, continue to strengthen the public security work of closed management community, do a good job in the past and night patrol management.
3. Do a good job in the removal and disposal of construction waste from 25 buildings in the second district and new houses in the third district.
4. All three districts are closed management.
(4) Others
1, handover and acceptance of new residential buildings in the third district.
2. Distribution of old houses.
Third, I hope the company can solve the problem for this unit:
1. Allocate greening funds for the second half of the year: at present, all greening funds have been used up, as follows
The greening work cannot be carried out normally for half a year. However, the daily maintenance, power pruning and greening of dangerous trees are urgently needed.
2.( 1) Increase the water and electricity maintenance fee and the power consumption quota for public facilities and offices. Water and electricity maintenance costs have been spent 27,000 yuan in the first half of the year; According to the work plan for the second half of the year, there is a problem of insufficient expenses; In the first half of the year, the public security department and the production department overspent on utilities and used up the annual quota.
(2) Because it is inconvenient for our company to control the water and electricity in the factory, in order to achieve the purpose of strict control and reduce waste, the water and electricity transferred to various departments and offices in the factory are not included in the water and electricity quota of office and public facilities.
3, the implementation of the three closed management personnel salaries and funds.
Half-year summary report of real estate projects 5
I. Work in the first half of the year:
(a) Integrated management
Comprehensive management service is not only the pioneer and banner of property management, but also the central station and liaison office of the owner and the property management service contract, which undertakes the important mission of communication, coordination, feedback, implementation, supervision, reporting, processing, disposal and statistics.
1) The company already has the second-class qualification grade of the enterprise, and is currently preparing to upgrade the materials with the first-class qualification.
2) Complaints and suggestions. In response to the complaint, the relevant departments of the company immediately coordinated the rectification, summed up the experience and lessons in time, and fed back the rectification and treatment results to the owner through on-site return visits. While doing a good job of explanation, they further listened to the opinions of the owners and got their understanding.
3) Maintenance report. According to the actual situation, the customer service department will follow up the contents and problems of community maintenance in time and establish relevant files in time. There are no effective complaints caused by maintenance.
4) Receiving, sending and archiving management of documents. File management is also one of the daily work of the property management office, including property service data, company internal data, contracts and agreements, etc. Clerks classify and file documents, and improve the data catalogue filing.
5) Enterprise employee training. Employees carefully study the quality manual, program documents and reception etiquette formulated by the management office, improve the service process in their daily work, and make the work of the department more standardized. Managers have obtained professional qualifications and certificates. The company has stepped up the training of employees' job skills and professional ethics, created conditions to provide employees with opportunities to learn professional skills, and strengthened communication with various departments, so that employees can enhance their professional knowledge, understand the work dynamics, and correctly handle various contradictions and problems.
6) The company and the customer department of each management office set up publicity boards in eye-catching positions to announce property management-related information such as property charging items and standards, so as to facilitate the owners to understand the legality and transparency of property company charges.
7) The company system requires employees to wear company dress and work number plate.
(2) Engineering maintenance
The good running state and maintenance management of public facilities and equipment in the community are based on the takeover, acceptance and operation stages of the community, so we have implemented the following management measures:
1) Pre-acceptance of facilities and equipment in the whole community (such as equipment quantity, installation location, equipment integrity, equipment testing and equipment acceptance, etc.). With the supervision and cooperation of the installation engineer, the construction party has completed two-thirds of the rectification works.
2) Make ledger registration for the facilities and equipment of the whole community. Copy nameplate model, current, control range, etc. In terms of equipment, the electrical shunt switches in the whole community are numbered, the wiring pile head in each electrical box is fixed, and the inspection system and inspection table of the computer room are established; Formulate central air conditioning operation procedures and operation record forms, and number and distribute all system equipment; Make equipment maintenance record; Observe the total energy consumption of the community in real time, make a good record of electricity and water consumption, and do a good job of energy saving and consumption reduction.
3) Because the equipment is in the running-in stage, the use situation is different from that in the normal stage, and faults occur from time to time. Therefore, the management office has strengthened the coordination and communication with relevant units, conducted a special discussion on the existing problems, and adjusted the management focus according to the actual situation. The operation performance of the equipment put into use through hard work has been greatly improved.
4) Implement the system of regular inspection of equipment, so that the procedures of equipment inspection and maintenance are put on the wall, and the maintenance personnel regularly carry out inspection work and record the inspection work, which basically achieves the purpose of finding and handling public equipment problems in time.
5) Arrange the maintenance department to check the electrical fire-fighting facilities and other facilities and equipment of the community irregularly every day, conduct a comprehensive investigation, and report to the maintenance department in time when problems are found; Every day, the personnel of the quality management center conduct a comprehensive inspection of the fort, slope cutting and garage in the management area. If cracks, subsidence, looseness and other engineering problems are found, they should contact the project department of the development company for rectification and notify the owner to pay attention to safety as soon as possible.
6) The lightning rod of the house in the property management area has been tested, and the problems found have been reported to the rectification in time, and the warm reminder board of the community has been made and installed to ensure the safety of the owner's house and the owner.
7) Do a good job of daily repair.
(3) maintaining public order
1) Strictly implement the entry and exit system for foreign construction personnel, and regularly create posts to clean up the decoration area.
This greatly improves the effectiveness of safety management to a certain extent, and at the same time avoids the safety complaints caused by decoration construction personnel, and has received good results.
2) Strengthen the supervision of the entry and handling of decoration materials. To enter a residential area, you must apply for registration of materials according to regulations. The order maintenance departments of all links shall conduct effective on-site supervision, and the materials will stay overnight in public, which will damage public facilities and sanitary environment, and the illegal use of elevators during handling can be dealt with as soon as possible.
3) Strictly implement the management system for the entry and exit of personnel and goods. The certificates of construction personnel and the entry and exit of other personnel must cooperate with the inquiry and registration, and the goods going out must be checked by the "Exit Card" signed by the regional unit before being released. The strict implementation of these management systems ensures the institutionalization and order of goods entering and leaving the community.
4) According to the requirements of the fire control management system, the Order Maintenance Department arranges special personnel to conduct special inspections on fire hydrants and fire extinguishers regularly every half month to ensure that the fire fighting equipment is in good condition. At the same time, conduct a comprehensive self-examination of fire hazards in the whole community, notify all regional units of the community in writing to rectify the discovered safety hazards, mobilize all owners of the community to strengthen fire protection knowledge training, set up fire commissioners, implement the effectiveness of fire emergency plans, and organize fire simulation drills.
5) Order maintenance personnel should wear uniform signs, dressing the and code of conduct when taking up their posts, so as to form a good working environment.
6) The personnel of the Order Maintenance Department are on duty 24 hours a day, and the patrol members patrol the designated area at the specified time, and make patrol records. Community monitoring system and other technical facilities are in good condition, and data storage is timely and complete.
(4) Environmental management
The company has established strict cleaning procedures and inspection system, and the cleaning supervisor organizes and arranges the cleaning work in relevant areas and carries out inspection and rectification work every day. At the same time, we carried out special clean-up work, and no safety accidents occurred due to inadequate clean-up work.
1) In order to carry out the work more effectively, the clean areas are divided carefully and reasonably. Combined with the actual situation of the community, the contents and assessment standards of cleaning work are formulated, and the work of cleaning staff is supervised and managed. Cleaning the unoccupied areas of the community and centralized cleaning of the doors of all buildings have created a good living environment for the owners and won unanimous praise from the owners. Take advantage of the natural conditions in rainy days to clean up the outdoor areas left over from the previous construction, clean up the underground garage and clean up the fire fighting system. Centralized cleaning and maintenance of all street lamps and sewage pipes in the community, and regular cleaning.
2) After each building is delivered to the owner, the management office will be responsible for the cleaning and land reclamation of each building. While carrying out daily cleaning work, the cleaning post successfully completed the cleaning and land reclamation of each building, laying a solid foundation for the later environmental sanitation management.
3) Inform the owner of the matters needing attention on the bulletin board or bulletin board in the residential area and timely replace the latest matters, including the cleaning of advertisements on the roof of residential houses, the installation of external wall tiles, and the installation of air conditioning units.
Second, the existing shortcomings and the work plan for the second half of the year _ _ _ _ _
Although we have made some achievements in the property management of 20 10 and have been praised by the owners many times, we know that there are still many shortcomings to be improved and strengthened.
First, the overall quality of managers is uneven, some of them have a weak sense of service, and their practical ability needs to be improved.
Second, communication with the owners is not enough, which should be strengthened in the future work.
Third, it is necessary to strengthen the management of equipment and facilities, ensure the safe and normal operation of facilities and equipment, and avoid affecting the normal life of the owners and causing their dissatisfaction with management services.
Fourthly, there are still some problems in safety management, such as unstable mentality and insufficient working strength, which need to be improved in practical work.
Fifth, we often carry out targeted, practical and interesting knowledge lectures and cultural activities in the community, enrich the spiritual life of residents, advocate the civilized fashion of "helping each other", and guide community residents to actively participate in public security and fire control work.
In view of the above problems, in the second half of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Constantly improve their own property management level, constantly improve the management system of the community, and make contributions to the peace and stability of the community and the development of the company.
Third, suggestions for property management
1. Further strengthen the management of illegal construction and decoration.
2 to further strengthen the guidance, supervision and management of the industry committee. It is necessary to strengthen the guidance to industry committees, do a good job in the establishment, transition and daily management of industry committees, strengthen business training, handle the relationship with neighborhood committees, and really help communities to form a team of industry committees with high quality, strong credibility and performing their duties according to law.
3. Strengthen the publicity of property management related laws and regulations such as Property Management Regulations, Property Law, Contract Law and Decoration Management Measures, so that residents can be familiar with property management, understand property management, and accept and support property management.
4. Summarize and promote the new methods and good experiences of residential property management in time.
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