If the property cannot be handled, which department can I find to solve it?

Legal analysis: Things that cannot be handled by the property should be solved by the real estate administrative department of the local people's government at or above the county level. The department shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Property management company is an enterprise-type economic entity with corresponding qualifications established in accordance with legal procedures and an independent enterprise legal person. It belongs to a service enterprise and has an equal subject relationship with the owners or users. Accept the entrustment of the owners, carry out professional management of the property in a specific area in accordance with the provisions of relevant laws and regulations or the provisions of the contract, and obtain corresponding remuneration. But general affairs can be handled by the property.

Legal basis: "Regulations on Property Management" Article 48 The real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.