Property service requirements and standards

Article 942 General Obligation of Property Service Providers Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners. , the property service area in violation of public security, environmental protection, fire protection and other relevant laws and regulations. The realty service person shall take reasonable measures to stop it in time, report to the relevant administrative departments and assist in handling it. Article 943 Obligation of Information Disclosure of Property Service Providers Property service providers shall regularly disclose service items, responsible personnel, quality requirements, charging items, charging standards, performance, use of maintenance funds, part of the owners' operation and income in a reasonable way, and report to the owners' meeting and owners' committee. Article 944 The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services. If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration. , the property service person shall not stop power supply, water supply, heating, gas supply and other ways to urge the payment of property fees. Article 945 Where the owner informs or assists the obligatory owner to decorate the house, he shall notify the property service provider in advance, observe the reasonable precautions prompted by the property service provider, and cooperate with him to conduct necessary on-site inspections. If the owner transfers, rents out the exclusive part of the property, establishes the right of residence or changes the use of part of the property, it shall promptly inform the property service provider of the relevant information. Article 188 of the Civil Code of People's Republic of China (PRC) states that the limitation period of ordinary litigation and the longest period of rights protection are three years. Where there are other provisions in the law, those provisions shall prevail. The limitation period of action shall be counted from the date when the creditor knows or should know that the right is damaged and the debtor knows it. Where there are other provisions in the law, those provisions shall prevail. However, the people's court shall not protect the rights that have been damaged for more than 20 years. Under special circumstances, the people's court may decide to extend the time according to the application of the obligee. The income of property management fees of property management companies is directly related to their charging standards and business volume. Generally speaking, the higher the charging standard of property management fees, the higher the income of property management companies. However, on the one hand, the collection standard of property management fees should be restricted by relevant national policies and regulations, and arbitrary charges should not be charged; On the other hand, the collection standard of property management fees is also limited by the income level of users and subject to the principle of high quality and good price. Therefore, the determination of property management fees should follow some principles: First, it does not violate the relevant provisions of the state and local governments. The second is the income level suitable for users. It should be determined according to the user's income level. If the charging standard is too high, users can't bear it, and it is not easy to get the support of users. On the contrary, if the charging standard is too low, the property management company will lose money in service, which violates the market rules. Third, high quality and good price, taking into account the interests of all parties. The higher the level of service provided, the higher the charging standard. The charging standard for special services is generally higher than that for public services, while that for commercial departments is generally higher than that for government agencies and institutions. Fourth, the principle of meager profit. Property management service income has a slight surplus after deducting expenses, otherwise the more services, the greater the workload and the more losses.

Legal objectivity:

Article 11 of the Property Management Regulations shall be decided by the owners: (1) Formulating and amending the rules of procedure of the owners' congress; (2) Formulating and amending management regulations; (three) to elect the owners' committee or replace the members of the owners' committee; (four) the selection and dismissal of property services companies; (five) to raise and use special maintenance funds; (six) the renovation of buildings and their ancillary facilities; (seven) other major matters related to the management of * * * and * * *.