What is the standard of property management service?

Different levels of property management companies have different service standards, as follows:

1, Level 1 property management service level: Property companies should hold property qualification certificates above Level 2, more than 80% of the staff of property companies should hold employment certificates, and more than 80% of the staff should have college education or above.

2. Level 2 service level of property management: Property management enterprises are required to have level 3 or above qualification certificates, and at the same time, more than 70% of the staff of property management companies should hold property management employment certificates, and more than 70% of the staff should have college education or above.

3. Three-level property management service level: property management enterprises need to have property management qualification certificates, property management companies need to formulate daily management systems, and more than 50% of the personnel need to have property employment certificates.

What services does the property include?

In fact, the property management company is mainly to maintain the public facilities of the community, but also to make the life of the community owners more convenient. Property generally includes the following services: maintenance and management of residence and all buildings, construction and maintenance of lawn guardrails and floor tiles in residential areas, maintenance of green environment in residential areas, maintenance, conservation and design of lawn trees in residential areas, sanitary environment in residential areas, traffic in residential areas and life safety of residents in residential areas. The above are the actual management of residential property. Of course, the property management company also needs to collect the property fees of the owners at the same time.

Can I not pay the property fee?

Even if you can't live, you can't refuse to pay the property fee. In fact, the payment time of property fees is also clearly defined. After the owner takes the house and gets the key, you need to pay the property fee. Even if you have never lived, according to the provisions of the Measures for the Administration of Property Service Charges, the owners still need to pay property fees. If the owner has not lived in the house after getting it, he can discuss with the property when paying the property fee to see if he can get a discount. However, if the property company explicitly refuses, it can only pay the property fee in full. If the owner finds that the property has not fulfilled its contractual obligations, such as not cleaning sewers and maintaining various equipment in the community as required by the contract, then he can refuse to pay the property fee at this time.

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