No matter who complains, the optical fiber at home is broken.

Telecom or mobile company complaints, property complaints, etc.

1. Telecom or mobile company complaint: you can contact the network service provider, telecom or mobile company to reflect the problem. Provide the test results of optical cat port in fttp or entering the building, and the optical fiber is disconnected due to comprehensive wiring or attribute problems. Will contact the property company to solve the problem.

2. Property complaints: you can complain to the property company, explain the reasons for the disconnection of the household's optical fiber, and ask to solve the problem. Provide the test results of Guangmaokou in fttp or entering the building to prove that the network connection is normal. The property management company is responsible for the maintenance of integrated wiring. You can ask for a repairman to solve this problem.