How to write the annual work plan of the property department

How to Write Seven Annual Work Plans of Property Department

Make a plan for our future work. Our work will usher in new progress. It's time to seriously think about how to write the plan. The following is how to write the annual work plan of the property department that I carefully arranged for you, hoping to help you.

1 __ year is a year of TEDA Property Management Co., Ltd. In the past 20 years, TEDA Property Management Co., Ltd. has won a good reputation from the owners and improved its quality. In _ _ _, the company will face severe challenges. In order to win the owner's recognition and market, enhance the brand, establish a new image of the company, continuously improve the service level and quality of property management, strengthen the comprehensive quality training of staff and improve the comprehensive management ability, strengthen communication and cooperation with the owner, continuously improve the understanding with the owner, meet the needs of the owner, and continuously improve the owner's satisfaction with the service center. The plan is formulated as follows:

First, strengthen team building and improve the overall quality.

The teams under the jurisdiction of the company, such as Yishui, Xinglong Garden, Bi Shuiyuan, Sunshine Home and Shengtaiyuan, are still relatively new teams after several years or even longer, and there is still a big gap with the requirements of the company and the owners, which needs to be continuously improved. To this end, an important task of the company in _ _ is to "attach importance to team building and continuously improve the sustainable development management service level of Sanyuan TEDA Property Management Co., Ltd.".

The first is to strengthen the training of new employees, so as to ensure the ability to take up posts and the standardization of operating procedures. The second is to strengthen the study of enterprise service concept of all employees, serve the management and achieve the goal of meeting the reasonable expectations of the owners. Finally, fully implement the spirit of the company's management system, with skills as the support, strive to improve the overall quality of all employees of Sanyuan TEDA Property Management Co., Ltd., and make contributions to the company's brand building and image building.

The second is to innovate service consciousness and improve service attitude.

First of all, encourage employees to think positively: the task of our industry in social division of labor; The position of our "property" in the industry, business philosophy and its pursuit goal; One's burden

When the nature of the post and the contribution to the enterprise come to the conclusion: "What do we need to do? What do we need to do? "

The second is positive action, which requires every employee to make a difference in his post, actively follow the company's goals, start from his post responsibilities, start from the small things around him, take the initiative, take the initiative again, and do what he should do well. Third, we will "owner first, service first" and "six hearts" (anxious for the owner's urgency, thinking about the owner's thoughts, and warming the owner's heart with "enthusiasm and responsibility"; Dedicated service and "heart-to-heart" with the owners (friends); Open "service law" makes people "convinced" and makes owners feel warm; Persistently study hard and practice hard to improve business ability and better serve the owners; Win the master's understanding and respect with patience, in exchange for the master's sincere smile; Our service concept runs through the whole process of our daily work and is truly reflected in our service to residents. Subjectively, we should consider earlier, wider, farther and deeper, which can objectively improve the service, satisfy the owners, reassure the leaders and improve the image quality of the company.

Third, do a good job in basic work and complete various indicators.

According to the relevant laws and regulations of property management, the contents of the previous property service agreement and the actual situation of various departments in each community, we will do the following work:

1. Customer Service Center: Continue to implement the employee handbook, pay attention to standardizing the service etiquette, work efficiency and service quality of employees, and provide customers with warm, polite, enthusiastic, safe and comfortable quality services.

2. Maintenance of equipment and facilities: According to the principle of division of equipment operation and maintenance, all facilities in the community are implemented at different levels to ensure the best use, effective management and quality improvement. Ensure the normal operation of power supply and distribution, water supply and drainage, fire fighting, etc. And make weekly, monthly and quarterly maintenance plans.

Fourth, implement and put an end to major safety accidents.

3. Cleaning and greening management: The cleaning and greening department should carry forward the spirit of ownership, enhance the sense of responsibility and mission, form team cohesion, and implement the supervisor responsibility system. In addition, it is necessary to strengthen the supervision of cleaning and greening, and strive for great improvement in this respect.

4. Data management: in strict accordance with the "Provincial Standards" document management regulations. In addition, it is proposed that the owner's information should be listed for easy retrieval, and the information of each household on the floor should be bagged to realize standardized management. At the same time, rules and regulations such as confidentiality system and information borrowing and checking should be formulated and improved.

5. Vehicle management: strictly manage vehicles entering the community, and implement intelligent management to swipe in and out.

6. Fire safety management: strengthen the training of public security personnel in etiquette, management skills, communication skills and emergency handling, and manage the entry-exit identification registration, rental house registration and household registration of foreign personnel (decoration personnel). And require public order and good customs to be familiar with the owners in the community to reach about 80%. The inspection of fire-fighting facilities and equipment shall be carried out by the public orderer, and the maintenance shall be carried out by the maintenance class.

Verb (abbreviation of verb) implements diversified management and measures

Take certain measures selectively for stubborn business households, and make statistics and implement them to people every month. In addition, the management center will take the following series of measures.

1. Management Center According to the actual situation of the residential area, it set up a housing rental intermediary service center, formulated relevant systems and effective measures, and designated personnel and posts.

2. Save management costs and reduce unnecessary expenses. Strictly control the purchase and expenditure of office supplies.

VI. Annual Management Objectives

Achieve more than 98% owner satisfaction.

(1) The timely handling rate of the owner's service quality complaints 100%.

(2) The satisfaction rate of returning to the owner is 95%.

(3) Public order service satisfaction reached 95%, and no major safety accidents occurred.

(4) The satisfaction degree of cleaning service reaches 95%.

(5) The satisfaction rate of greening service is 98%.

(6) Maintenance service satisfaction reaches 95%, and the timely maintenance rate reaches 95%.

(7) The intact rate of facilities and equipment reaches 95%; The housing integrity rate reached 98%.

(8) The satisfaction rate of community activities is 95%.

(9) The collection rate of property service fees is 95%.

Seven, the annual organizational construction goals

1. Minimize the impact of the responsibilities and post adjustment of the management service center on the business.

2. Improve the administrative functions, make the administration fully integrated into the business and play a strong supporting role, and form a management model of unified administration, service, supervision, assessment, rewards and punishments under the leadership of the management office manager.

3. Establish a system with clear management level, clear division of responsibilities and perfect assessment mechanism.

4. Hone a management team that is loyal to the enterprise, enterprising, with high comprehensive quality and strong combat effectiveness.

5. Cultivate a lean team that follows the rapid growth of the enterprise, has strong execution, strong professional skills and dares to take on heavy responsibilities.

6. Lead a grass-roots team that recognizes corporate culture, has a strong sense of service, a strong sense of responsibility and bears hardships and stands hard work.

VIII. Annual Training Objectives

1, strengthen corporate culture training, increase the strong sense of owner service of all employees, and make corporate culture the source of unifying employees' thoughts.

2, strengthen professional skills training, so that professional technology can be the guarantee to improve the quality of property services.

3. Deepen cultural knowledge, property knowledge, laws and regulations, and training, so that science and culture can be the guarantee for improving the overall quality of employees.

Nine, measures taken to complete the annual business objectives.

1, property fee:

Carry out the concepts of "owner first, service first" and "only good service can charge" to all employees, so that every grass-roots employee can clearly realize that his work in his post is an important part of creating commercial benefits, thus forming the concept of charging for all employees.

3. Increase the occupancy rate:

(1) Care for owners who have not moved in. Establish a service account for owners of empty houses and check empty houses once a month.

X. Measures taken to complete the annual management tasks.

Taking "customer service as the center" as the core of our work, we will unremittingly carry out our work around the owner's service.

Establish and improve the post responsibilities of various rules and regulations, strengthen the implementation of system responsibilities, strengthen performance management, establish and improve the service assessment system, quantify the assessment reward and punishment indicators, and comprehensively incorporate service quality, park quality, information feedback, owner repair, complaints and other contents.

How to write the annual work plan of the property department II? Daily management of cleaning and greening

1. In the past year, based on the principles of equality, fairness, justice and openness to employees, we strengthened communication and exchanges among employees, cultivated their team consciousness and collective cohesion, enabled employees to work with a sense of responsibility as masters, changed passivity into initiative, and greatly reduced the flow of personnel.

2. Staff training is an index task in daily work (because most of them are new employees, who are novices or have never done cleaning work at all). The training contents include: basic cleaning skills, job responsibilities, operational safety, performance and use of cleaning agents, use of mechanical equipment, etc. According to the actual situation, the post operation rules, inspection rules, training rules, language behavior norms and related work skills of each post are formulated, and continuous guidance and training are carried out in daily work. The training work ran through the whole first half of the year. After examination, 65,438+000% of employees passed the practical examination and 95% passed the theoretical examination. In addition, two groups of foremen were trained in grass-roots management ability, so that grass-roots management was continuously strengthened and improved.

3. The strict requirements for the daily gfd, courtesy, attendance discipline, queuing to and from work, and unified work shoes (employees buy by themselves) of the employees of the two teams were applied to their daily work, and the overall image and quality of the clean and environmental protection employees were greatly improved.

4. Tool material management. In order to control the cost and prevent the waste of materials, the cleaning and greening materials shall be handled by special personnel, and the receiving and dispatching registration shall be strictly carried out, and the materials shall be used according to the planned dosage. Trade in the old tools for the new ones, and keep the tools yourself. Whoever loses them will be compensated. Under the condition of ensuring quality, use what can be saved. At the same time, cooperate with purchasing to check the quality of materials, conduct market research on the unit price of materials, and adopt materials with reliable quality and reasonable price, so that the consumption of clean materials will drop a lot in quantity and price, and truly open up sources and reduce expenditure. At the same time, do a good job in the use, storage and maintenance of various mechanical equipment to improve the service life of mechanical equipment.

Second, clean land reclamation work

While ensuring the daily cleaning work, we will put the cleaning and land reclamation of the second-phase repossession unit, the cleaning after water leakage maintenance, and the opening of the sales department and model houses of the holiday pedestrian street at the top of all the work. According to the actual situation, transfer the staff scientifically and reasonably, and make reasonable arrangements for cleaning and land reclamation, floor waxing and greening plant decoration. Specifically, what methods, plans, schedules and control plans are adopted to implement these responsibilities, and improvement plans and preventive measures are taken for this year's deficiencies. At the same time, combined with the company's development plan, adjust the direction and focus of the work, so as to plan in advance, control in the process and summarize afterwards, so that the work of the department can be integrated into the company's development plan.

How to write the annual work plan of the property department 3 1, strengthen communication with the superior property department and build a property sharing platform.

The use of property units, the communication between cadres and workers, pay attention to integrity, learn from each other's strengths, increase the understanding of management services, what management services have done, what difficulties are there, and how to overcome them in the future. Users and individuals can not only actively participate in management, but also effectively implement supervision, thus increasing the transparency and affinity of management services.

2. Strengthen the organizational system construction of property management.

In-depth development of harmonious and civilized community activities, mobilizing individual users to participate, such as littering, throwing objects at high altitude, parking vehicles, etc. , and post exposure columns in the form of words and pictures for exposure, which will be fully exerted. Form a strong public pressure on uncivilized behavior and form a good situation of "love me and participate in civilized construction".

(1) Establish a safety production system. For the self-occupied properties within the jurisdiction, including the leased properties in the handover area, we will conduct irregular fire safety inspections with Shengtianyuan Company, set up a ledger, and issue a notice to immediately rectify the situation when it is found, or report it to the relevant law enforcement departments for handling. Colleagues will record the frequency and reasons, further evaluate the safety and promote the evaluation method of workflow change effect.

(2) Check and handle the property, equipment and facilities of the unit normally. If the project needs to be repaired and updated, a scheme shall be made through the appraisal and evaluation of professional departments, and it shall be submitted to the office for approval and then entrusted to Shengtianyuan Company for implementation.

(3) Continue to do a good job in tracking the litigation of property rights left over from history and negotiating the transformation of some street production cities.

3. Other tasks assigned by the office.

Improving people's livelihood and solving people's living difficulties are not only important and urgent practical problems, but also long-term tasks that require hard work. In 20__ _ _, under the leadership of the Street Party Working Committee and the office, we should seriously absorb and summarize the good experiences and practices in the work in 20 _ _ _, always adhere to the purpose of serving the residents in the area wholeheartedly, renew our concepts, clarify our thinking, grasp the key points, break through difficulties and be brave in innovation, so as to make the street civil affairs work develop to a new level. Generally speaking, it is to improve one system, two mechanisms, three highlights, three functions and six tasks.

First, to improve a system is to improve the full coverage of the rescue system.

Second, improve two mechanisms:

First, integrate community resources, stimulate the internal vitality of the community and improve the self-government mechanism of community residents; The second is to strengthen the function of community service, give play to the role of residents' committees, mobilize the enthusiasm of residents to participate in community construction, and improve the self-management mechanism of residents.

Third, the three highlights of innovation:

First, establish and improve a long-term relief mechanism for groups with special difficulties;

The second is to fully implement the "Street Civil Affairs" WeChat public service platform; The third is to innovate the family service model of empty nesters in the community.

Fourth, play three roles:

First, give full play to the role of community workstations and neighborhood committees, and conscientiously do a good job in the micro-practical projects of community governance of people's livelihood in party and government communities; The second is to play the role of community service center to do practical things and do good things for residents in the area; Third, give play to the role of social organizations, continue to do a good job in poverty alleviation, and create a good social atmosphere of mutual assistance, harmony and goodness.

Verbs (short for verb) advance six tasks:

First, promote the implementation of various preferential policies for the aged, do a good job of "double support" and focus on maintaining the stability of the special care recipients.

Second, do not promote the minimum living security work, do a good job in identifying and assisting low-income families, strictly control the entrance, accurately and timely distribute the minimum living security benefits, and implement dynamic management.

The third is to promote the United front overseas Chinese affairs (Taiwan Province) and double support and special care.

The fourth is to promote the management of the disabled in the community and strengthen the construction of vocational rehabilitation centers for the disabled in the streets.

The fifth is to promote community aging work and actively promote the development of home-based care for the elderly.

The sixth is to promote funeral reform, focusing on strengthening the management of deep-buried green space reconstruction in new villages.

(A) to further improve the street infrastructure project management approach

This year, the new Regulations on the Administration of Pre-selected Contractors for Government-invested Small-scale Construction Projects, the Interim Measures for the Administration of Government-invested Projects, the Interim Measures for the Administration of Acceptance of Government-invested Projects and related audit regulations have been promulgated one after another, and the relevant regulations have changed significantly. We plan to revise and improve the street infrastructure management measures again. By establishing rules and regulations, the infrastructure work will be more standardized and orderly.

(two) the implementation of small street construction projects pre-selected contractor library system.

It is mainly to innovate bidding methods and establish a pre-selected contractor library for street small-scale construction projects. In the pre-selected contractor library, select a certain number of contractors for construction, bidding agency, design, cost consultation and supervision, and establish a certain number of contractor libraries according to the contractor's credit standing and performance. By drawing lots, the contracting method can reduce links, optimize processes, eliminate liability risks, and simply and directly determine the warehousing contractor.

(3) While doing normal work, we will focus on the following work next year:

1, actively coordinate and solve the existing historical problems, and strive to solve them all in 20__ years;

2, the successful completion of 20__ old residential security hidden trouble remediation project;

3. Actively promote community governance projects;

4. Complete the "people's livelihood micro-reality" project.

How to write the annual work plan of the property department? 4. First, the number of jobs and training plan.

This year is the first year of operation of _ _ property management company. It implements two brands and one set of men and women. On the basis of retaining the original _ _ center function, it will finally go to the market through the operation of _ _ property. According to the unified management arrangement of the factory, it is planned that the whole company will have _ _ employees, including _ _ managers, who will attend the training according to the factory training arrangement.

Second, on behalf of the rent, collection plan

According to the entrustment requirements of property management in the factory, the _ _ building and other property buildings to be built will be rented on behalf of others. The rental rate of the house entrusted by the planned building is greater than _ _%, and the rental income this year is not less than _ _ million yuan. Complete the collection and payment of water, electricity, heating and expenses as required to ensure the normal operation of the property under its jurisdiction.

III. Income plan (property management fee, rent, agency fee)

This year, the property management fee is RMB, RMB, the agency fee is RMB (__X20%), and one * * * is RMB. Among them, the property management fee and rental agency fee of _ _ _ building total _ _ million yuan, and other income is _ _ million yuan.

Fourth, the cost control plan

This year, the cost will be controlled within _ _ _ million yuan (excluding the repair cost above _ _ _ _ yuan), including:

65,438+0. The salary of personnel includes three funds, totaling RMB _ _ _ million (calculated according to the current 48 employees).

2. Self-paid utilities: _ _ ten thousand yuan.

3. Tax: _ _ ten thousand yuan.

4. Other _ _ ten thousand yuan.

Verb (abbreviation for verb) business expansion and income-generating plan

1. It is planned that the affiliated domestic service company will be officially put into operation before the end of February, with an annual income of not less than 20,000 yuan.

2. Organize and set up a research group to expand the scale of external management, assign a special person to be responsible, and strive to expand the scale of property management by not less than 5,000 square meters before the end of the year to achieve profitability.

Six, comprehensive management and fire safety work plan

1, keep the title of _ _ District Comprehensive Management Advanced Unit and strive for the title of Health Advanced Unit.

2. Take _ _ days per month as an example. Organize relevant departments to conduct a comprehensive "four precautions" inspection of the building, find hidden dangers and make timely rectification to prevent all kinds of accidents to the maximum extent.

3. Complete all the work required by the fire department and the general office.

4.5 In August, organize the use of fire-fighting facilities with the participation of secondary security guards, engineers and sanitation personnel, and carry out anti-drug publicity and fire-fighting publicity in combination with legal publicity month, anti-drug day and fire-fighting day, at least three times a year.

5. Ensure the public security and fire safety of the property under its jurisdiction, avoid major public security accidents and put an end to all fires.

Seven, building maintenance, facilities and equipment maintenance plan

1. Cleaning, painting and reconstruction of external walls along the street of buildings.

2. Maintenance and painting inside the building.

3. Cleaning, repair and maintenance of the central air conditioning system of the building.

4. Maintenance, cleaning and debugging of fire alarm system.

5. Replace the piping system.

How to write the annual work plan of the property department? 5. Further improvement of the company management system.

In the past 20 years, according to the actual situation of the company, we have established and improved some management systems of the company, and have successively introduced and implemented them. 20__ We will focus on sorting out and improving the company's property management process, project approval authority and scope, project management team responsibilities, supplier evaluation mechanism, etc. , so as to further clarify the job responsibilities, standardize the workflow and improve work efficiency. And put the system and process into practice.

Second, fully expand the market.

With the establishment of a new company with full capital contribution from _ _ Property, the new company adopts a new employment mode, which is more flexible in terms of employment and lower in employment cost, and is more conducive to _ _ Property's participation in market competition. In 20__, the new company can not only undertake _ _ property outsourcing bidding, including green protection and other projects, but also actively go to the market. Relying on the _ _ property, we will first infiltrate the enterprises in the park and gradually expand to enterprises outside the industrial zone, and strive to overfulfil the tasks assigned by the head office.

Third, consolidate technical strength and improve service quality.

With the company going to the market and exploring the market, the business volume and business scope will continue to expand, and the requirements for the technical ability and business ability of property service personnel will also continue to improve. In the second half of the year, we will continue to increase the training of technical force, further consolidate technical force and improve service quality.

Fourth, strengthen safety awareness and improve the professional level of safety officers.

Further enhance social security awareness, effectively prevent and contain production safety accidents, and create a safe and stable environment for the development of the jurisdiction. Strengthen the professional training of safety management personnel and improve the professional level of safety personnel; Implement the tasks of safety production month, strengthen the awareness of red line, and do a good job in safety work. Especially in the third quarter, the situation of typhoon prevention and flood control is grim, and the typhoon prevention and flood control work is carefully arranged to make full preparations for the safe passage of the flood season.

_ _ As a new working mode and service mode, there will be new problems and difficulties, but we believe that with the full guidance and support of the industrial zone and the full cooperation of all parties, in the next 20 years, we will continue to devote more energy to strengthening the company's basic management, expanding the market, consolidating technical strength, improving service quality, strengthening safety awareness and improving the professional level of security personnel.

How to write the annual work plan of the property department 6 (1) system scheme needs to be improved.

Forming a standard system suitable for the company's operation is conducive to forming a "legal" environment with laws to follow in future work. I want to learn not only the professional knowledge of property management, but also the knowledge of human resources and administration. In these two aspects, I must give consideration to both, and I can't attend to one thing and lose the other. Through the study of professional knowledge and basic legal knowledge combined with the investigation and understanding of industry reality, I will spend 20 years to formulate and gradually improve the company's system planning.

The institutionalization of procedures is not clear enough.

No matter leave, overtime, entry, employment, promotion and other aspects, there is no clear system and process, which leads to some problems in real work. Institutionalization is a process of gradual improvement. In order to strengthen the extensive implementation of the company's institutionalization, this work will be the key work content of this department for 20 years, and it will be completed in steps such as formulation, adoption, publication and implementation.

(3) In 20 years, due to the rapid development of the company, the company provided conditions for employees' learning and training.

With the learning foundation and the facilities and equipment for class, it is convenient for me to make a targeted and phased training plan. The cultural quality and theoretical knowledge of management staff are relatively low. With the theoretical guidance of professional knowledge, we can improve the efficiency of employees' work practice and strengthen the standardization of work.

In order to improve the comprehensive quality of employees in real time in combination with their work practice, it is planned to give classes to employees twice a month on 20__ (see 0 1 and 20__) (see "Shenzhen Hongtaide Property Management Co., Ltd. 20__ Annual Staff Training Plan" submitted in March for details). Through class training, a positive learning atmosphere is formed within the company and employees are trained.

(d) Archives management is still not in place.

Archives record the development footprint of the company. A good archival material can facilitate leaders to review and summarize and draw lessons from it. However, as far as this department is concerned, it has only initially established employee personnel files, various contract files and property engineering files, but failed to set foot in the company's overall files, and even lacked some pictures and audio-visual files. It can be said that this is a big shortcoming of archives management, so this work needs more standardized and comprehensive management in 20__ years.

(E) Corporate culture construction still needs to be strengthened in 20__ years.

In order to enrich the corporate culture of the company, it should be further promoted and formed through the organic combination of the company's humanities, business philosophy and group activities of employees. The company holds an internal essay competition in the form of financial reward, which effectively promotes the progress of employees' cultural literacy and thus contributes to the construction of corporate culture. Organize outdoor activities of staff groups purposefully. The outdoor activities of employee groups can not only improve the emotional coefficient between employees, but also serve as the material for corporate culture construction. Employees' collective outdoor activities will also be submitted before 20__ (see Shenzhen Hongtaide Property Management Co., Ltd. Employee Collective Activity Plan, 0 1, 20__).

Through in-depth understanding of corporate culture, we can more effectively build a corporate culture with Hongtaide characteristics. Culture is intangible, and then intangible culture needs tangible people, things and things as carriers, so building a good corporate culture needs all Hongtaide people to operate together.

How to write the annual work plan of the property department 7 I. Guiding ideology

Taking standardized service as the criterion, focusing on quality construction, taking safety production as the basis and team building as the guarantee. Further seek innovation, characteristics and practical results, and comprehensively improve the service level of Haoran Property Management Center. Implement refined management, intimate service and high-level logistics.

Second, the work objectives

(a) Continue to complete the established investment plan for office space.

1. Establish customer demand information, understand the customer's industry and rental needs, and establish good contact with them.

2. Establish a directory of office agents and contacts, and keep good regular contact with them.

3. Be familiar with the policies and regulations of the real estate market, the architectural connotation of the surrounding office buildings and the directory of leasing client institutions, and establish a list of potential customers of Haoran Building.

4. Do a good job of collecting and archiving the customer information of renting this building.

(two) strict system, the implementation of measures to improve the ability to support.

1. The core objectives of property management and service are zero failure of major equipment, zero defects in key services and zero accidents in production safety. Strictly implement various rules and regulations, strengthen and standardize the operation process, and put an end to potential safety hazards.

2. Determine the safety prevention objectives of the key parts and floors of Haoran High-tech Building, and establish a classification scheme according to the safety fire protection characteristics of each leasing unit of the building.

3. Improve the safety responsibility consciousness and emergency response ability of all employees, and be familiar with and proficient in "four understandings, four skills, five firsts and six firsts" through training and practice.

4. Strengthen the maintenance of equipment and facilities, eliminate hidden dangers of accidents, and establish daily, monthly (or special) and annual inspection files of equipment and facilities.

(C) standardize services, strengthen processes, and enhance the service brand of "Haoran Property"

1. Participate in the business activities of the center and departments, strengthen cultural study and vocational skills training, and improve their own business ability.

2. Standardize the operation procedures according to the quality document system, strengthen the assessment of the operation process, implement service quality tracking, return visit and quality monitoring, and establish high-quality services.

3. Do a good job in customer satisfaction survey and customer return visit on service quality and operator literacy on a regular basis.

(4) Strengthen website construction and maintenance.

1. Make full use of the Internet to establish a platform for public information acquisition and internal information exchange.

Do a good job of weekly report, strengthen internal information circulation, information online and important information report.

(E) Saving-oriented, reducing consumption and increasing efficiency.

1, reasonably control the switch of large-capacity electrical appliances at different time periods, reasonably control the switch time of central air conditioners and oil-fired boilers, make full use of the reasonable switch of large and small units to reduce energy consumption, scientifically and reasonably declare monthly electricity consumption, and reasonably control and manage public lighting and office lighting.

2. Put an end to inferior costs, establish application procedures for material consumption and office supplies, and make good use of every kilowatt hour, every piece of paper and every penny.

(6) Establish a relatively complete evaluation system.

1. Establish the service awareness and quality assessment indicators of department heads and post heads, and establish a comprehensive evaluation and reward and punishment system.

2. Establish scientific and reasonable evaluation criteria, and link the results with performance and year-end bonus through comprehensive evaluation.

3, the implementation of the center, head of the competent department regularly patrol property public * * * area and interview with customers.

(seven) continue to do a good job in the project under construction and related work.

1, complete the elevator transformation.

2. Complete the transformation from oil-fired boiler to gas-fired boiler.

3. Establish a good coffee salon.

4. Complete the renewal of sewage pipeline.

5. Complete the transformation of public areas.

6. Complete the annual maintenance plan

7. Complete the revision of the employee handbook.

8. Complete the supplement and revision of operating procedures.