What kind of property does the owner want?

The leaders or employees of many property companies don't know what kind of property owners want. As a community owner, in fact, I think the owners' requirements for property are not high. As long as the property company can do the following, it can become the ideal property in the eyes of the owners. Come and have a look with me! 1, polite and enthusiastic.

Most owners hope that the staff of the property management company can be polite, enthusiastic and active when dealing with the owners. Because for the residents of the community, they will meet the staff of the property management company almost every day, such as community maintenance workers, cleaners or security guards. If the staff of the property management company can treat their amateurs with courtesy and enthusiasm, it will greatly promote the improvement of the owner's living happiness.

2, serious and responsible.

Sometimes, the staff of property management companies are very busy, so they can't solve business problems in time. For example, when the owner's house leaks or the doorbell doesn't work well, calling the property management company may be delayed by other things. At this time, as a property, we should record what the owners have encountered, and deal with these problems one by one when we have time and conditions to satisfy most owners.

3. The charge is reasonable.

Property management companies serve owners, but this service is not free, and property management fees are charged. When paying the property fee, residents in the community hope that the property fee is reasonable, so that residents can understand what standard the property company charges. Transparent and reasonable property cost is one of the essential elements of high-quality property companies.

Generally speaking, if the property wants to satisfy the owners, then in the process of work, it needs a polite, enthusiastic, serious and responsible attitude. In addition, when collecting property fees, property companies should also collect them transparently and reasonably.