Vanke employees violently demanded to pay property fees. Do you think it's right to charge property fees like this?

In a video posted online, a young man in a suit and tie shouted in front of the owner, and his attitude was very arrogant, although the owner calmly told him why he didn't pay the fee. But the man still shouted at his master. The man in a suit in the video is an employee of Vanke Property. Because the owner didn't pay the property fee on time, he came to urge the owner to pay the property fee. Although the owner explained to the man that the fee was not paid because the fee was unreasonable. However, he still didn't stop shouting and demanding payment. Then this reminder must be wrong.

Property is to provide services for the owners. Even if the owner deliberately fails to pay the property fee, he can't make a hullabaloo about at home.

The employees of the property represent the image of the property management company. The owner not only bought the house in the community, but also bought the services of the property management company. A good property will also raise the house price of the whole community. Now people pay great attention to service attitude, and a good property is also one of the reasons to attract people to buy a house. As a service provider, the property should first make the merchants happy and satisfy the owners, instead of adding obstacles to the merchants. After all, the property is supported by the owner. To put it to the extreme, even if the merchants do not pay maliciously, the property can't be urged by this attitude. To take care of customers' emotions, it is really impossible to solve them through legal means, instead of yelling like this and affecting the image of property and enterprises.

Making a hullabaloo about the payment method will easily make the owners nervous, thus inducing various conflicts.

In the video, the merchant's temper is still quite good. In the face of such an attitude, the property personnel still did not quarrel or even fight. But not all owners are like this. A grumpy host is likely to fight. If the fight is serious, both sides may face huge medical expenses and jail time. Therefore, this method of dunning is extremely risky and thankless, which affects the relationship between the owner and the property.

I hope this incident can give a warning to the property management company, which should serve the owners well at ordinary times and solve the differences in a soft way. Only in this way can enterprises have a good reputation and become bigger and stronger.