How to complain about the property

If the property is irresponsible, you can handle the following complaints:

1. Find the property manager. If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy.

2. Find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for implementing the principles and policies of the jurisdiction, and have the right to accept and assist in consulting property complaints.

3. Find the housing management department. The housing management department, that is, the housing management bureau, is generally responsible for: housing security, construction, system reform, market supervision, property management and policy changes in housing management, as well as supervision and implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

4. find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.

5. Developers. The general practice in China is that after the development of residential areas, developers choose companies that have business relations with them or property companies established by developers themselves for management. This kind of property companies often have to bear too much pressure for developers to repair the quality, so developers have the obligation to accept this kind of property according to the quality and repair of the house.

Settlement of property disputes among residents is as follows:

1, negotiation. The two sides relied on their own strength to compromise and settle the dispute. This method is quick, simple and calm, but the consultation content should be recorded in writing;

2. Mediation. The intervention of the third party will promote mutual understanding and concessions between the two parties to the dispute, and finally solve the contradiction. When the parties to the dispute lose the basis of dialogue, it is a wise choice to seek third-party mediation;

3. arbitration. A dispute resolution mechanism for submitting disputes to arbitration institutions for arbitration. The arbitral award is final. If one party fails to perform the arbitration award, the other party may apply to the court for compulsory execution.