Year-end summary of property safety management department

Year-end summary of property safety management department

Time is always so fast. In a blink of an eye, a year passed silently. Looking back on this extraordinary year, there were laughter, tears, growth and shortcomings. Now let's make a detailed summary of our past work. But when I picked up the pen, I found that I didn't know what to write. The following is the year-end summary of the property safety management department that I carefully sorted out. Welcome everyone to learn from it, I hope it will help you.

Year-end summary of property safety management department 1 xx years will soon pass, and we will greet the arrival of the new year with confidence. The past year was a year in which the security department improved the safety and service quality, and it was also an ideal year in which the safety work was completed. In order to carry out the work smoothly in the future, we review the work of xx, sum up our experience, find out the shortcomings, and expect to make full use of our strengths and avoid weaknesses in the new year.

First, develop superior management and pay close attention to grassroots construction.

1, personnel changes. The original establishment of the security department of Jiayuan Mountain Villa is 8 people (director 1, shift supervisor 1, security guard 6). 1 1 month, in order to further improve the establishment, the personnel structure was adjusted this year with the approval of the leaders, and the number of personnel was increased to 9 (director 1, foreman 1, safety officer 1, security officer).

2. Excellent service and win trust. Strengthen the management of security personnel, strictly follow the duty requirements of security guards, strengthen management norms, strengthen on-site supervision and quality inspection, regularly train safety work regulations and knowledge of fire equipment use, and standardize the etiquette, manners, dress and hygiene of security personnel. At the same time, in the middle and late shifts, we will continue to patrol the key parts in Beibie and the safety of the owners' vehicles. Through various efforts, the window image of the security post has been gradually improved, the quality service level has been improved, and the trust and praise of the majority of owners in the community have been won.

3, prevention first, key monitoring, measures in place, eliminate hidden dangers.

Under the care and guidance of Manager Ni of the Property Management Office, the emergency plan was formulated, and the anti-theft and fire prevention measures were implemented. Two unsafe accidents of construction workers occurred this year can be handled in time and properly solved. On this basis, the security department implements measures such as group control, group prevention, group inspection and group treatment to ensure the safety of the villa.

4, improve the facilities, equipment and equipment, get ready. This year, the Property Management Office equipped the Security Department with powerful flashlights, batons, walkie-talkies, raincoats and other appliances, and gradually improved the monitoring facilities in the villa area, providing a strong guarantee for safety management. However, there are still some problems that can not be ignored, such as insufficient water for fire hydrants and unclear responsibility for safety management. We hope they can be equipped in time to ensure the smooth progress of safety work.

Second, strict management, improve quality, change ideas and innovate methods.

1. According to the safety training plan formulated at the beginning of the year and referring to industry standards, weekly regular meetings and trainings are conducted for security guards, focusing on management quality, service awareness, etiquette, courtesy, professional skills, fire control knowledge and emergency response. Through explanations, comments and exchanges, the security guards' ideological understanding and daily work level have been improved to varying degrees.

2. The Security Department conducts on-the-job training for security guards as planned, so that the actual work training can be assessed by stages and contents, so that each team member can achieve "four skills" (can queue up, use fire-fighting equipment, command gestures and boxing). Through training, the overall ideological quality, professional quality, professional skills and service attitude have been strengthened and improved.

3, combined with the actual situation of the villa and the existing situation of the security department, guide the security personnel to improve their quality and change their concepts. Everyone is required to have a sense of urgency, self-motivation and responsibility, cultivate team spirit, stimulate the subjective initiative and work enthusiasm of security guards, and at the same time stimulate everyone's enthusiasm for learning and striving for advanced by establishing excellent players. Through continuous exploration and summary in work practice, the standard of "property security guards should know and know" has been formulated, which has laid a foundation for better service to the majority of owners.

Third, the management of vehicles and personnel entering and leaving.

1, strictly in accordance with the vehicle access management regulations, control the vehicles in the residential area, ensure the environment of the villa area, and ensure the orderly and smooth roads.

2. Strengthen the gesture and language training of security guards.

3. In order to ensure the safety of the owner's vehicle, a registration system shall be implemented for foreign vehicles. The large items brought out are strictly supervised according to the entry-exit registration system. It is required that a key card issued by the property management office can be released. Under the strict and meticulous work, there was no car theft or loss in the whole year.

4. Strictly implement the registration system for foreign personnel and construction personnel, handle the entry and exit certificates in time, and handle and solve the problems found in time in strict accordance with the requirements of the Regulations on the Safety Work of Left-behind Site Personnel.

Although the property security department has made some achievements in the work of xx years, there is still a gap from the requirements of superiors. We need to learn, accumulate and sum up experience in the future work, and work harder to make new contributions to the safety of owners in the new year.

In xx, we will focus on:

1. Always implement the policy of "safety first, prevention first". In the case of imperfect implementation of various plans, the Security Department will continue to follow up and implement them.

2. The cultural literacy, professional knowledge, management ability and personal quality of key personnel are uneven, both good and bad. The management norms formulated by the property security department have not been fully implemented, and the security department will strengthen education and training for the problems.

3. The service quality needs to be optimized and improved. The service consciousness of individual security guards is not enough. In view of the situation, the security department will strengthen management to ensure that there are no different service standards for day and night, peacetime and weekends, and leaders.

4. Recurring problems: gfd, a post security guard, untidy, polite, not active, not considerate in service and inflexible in handling problems. These problems have seriously affected the overall service quality. In next year's work, we will make great efforts to implement it, strive for obvious improvement and get good results.

Year-end Summary of Property Safety Management Department 2 Time flies. In an instant, 20xx years have passed, and we will usher in a new 20xx year. Looking back on the past year, our work has gained and lost, with good and bad results. In order to give full play to our advantages, overcome our shortcomings and do a good job in the future, we summarize our work in the past year as follows:

I. Internal management

Due to the continuous development of the company, the security team is also increasing. Excellent team is an important guarantee for doing a good job. When recruiting security personnel, we always adhere to two principles:

First, candidates must have excellent personal qualities, correct quality and good mental outlook, so as to show the mental outlook of one of our properties to the society and let more people know about one of our properties.

Second, resolutely do not recruit people with criminal records. Only in this way can we better ensure the quality of our team. Although we pay attention to staffing, we also pay attention to improving quality. In terms of team building, we adhere to the two principles of emphasizing quality internally and image externally, and organize personnel to carry out emergency training many times, such as military posture team training, polite explanation, fire emergency training, emergency plan drills, etc., and constantly strengthen the quality of security personnel through training. Better provide quality services for owners, establish a good self-image and corporate image, and promote the healthy development of our property management company.

During the training, we not only exercised the coordination ability among the players, but also exercised the spirit of teamwork, so that the players can master the basic skills as soon as possible and meet the requirements of the company. This year, due to the difficulty in recruiting security personnel, the company leaders adjusted the security salary in time. This major reform has effectively eased the pressure of recruitment difficulties, and solved many problems that have long affected the management of security departments in 2009, such as serious shortage of staff, lack of posts, accumulated rest and so on.

Second, do a good job in the security of the community.

This year, the Security Department continued to do a good job in the daily safety management of residential quarters, strengthened the daily safety inspection and inspection supervision and management of residential quarters, conducted regular safety inspections, and focused on strengthening the management of individual residential quarters with many potential safety hazards. For example, in a residential area, there are many foreigners, many vehicles and a large residential area, which is prone to theft cases. In order to avoid theft cases, we adjusted our working methods in time:

1. We have implemented a card issuing system for all vehicles entering and leaving the community. People without cards are not allowed to enter or leave the community. If necessary, they should call the owner and get the owner's consent before entering the community.

2. We have implemented the lock inspection system for electric vehicles. Every electric car entering and leaving the community should check the lock. If the lock is marked by others, it shall be detained immediately and released after verification. Foreigners must register with valid documents (such as ID card and driver's license) when entering the community, which ensures the safety of the community and the normal working and living order of the community owners.

Thanks to our earnest work, in the past year, our security guards * * * caught two criminals who stole electric cars and two criminals who stole building materials on the construction site. One is handled by the criminal police team and the police station respectively. At the same time, we also vigorously develop good deeds. In the past year, our security guard found four mobile phones and a laptop on patrol. Our security guards vigorously carry forward the spirit of finding money and returning things to their original owners, and all of them have been rewarded and commended by the owners and leaders.

Third, cooperate with the company's service center to do a good job of service and guarantee.

This year, the security department actively cooperated with the service center of the company to do a good job of security during the handover of the company sports meeting, XXX Phase III and XXX Community, so as to ensure the normal order at the sports meeting site and during the handover.

Fourth, improve their own quality and move the owners with practical actions.

Because the security guards shoulder the public security management of the community, it is bound to stop some illegal acts in the community. However, individual owners are extremely ignorant and repeatedly beat and scold our security guards, which has threatened our personal safety. But we always adhere to the company system, do our best to fight back and scold, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these problems, we have won the support of the majority of owners and further improved our security work.

For the safety of the community, our security guards standing outside are highly responsible. During their on-the-job 12 hours, no matter whether it is cold or hot, windy or rainy, they stick to their jobs and direct vehicles to go in and out. Especially in the cold winter, some security guards are cold and numb, and never leave their posts. This spirit has been praised by the employees and owners of the company, and has also become a part of our community.

Of course, we still have many shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues, and the efforts and cooperation of teammates, our security will be more perfect and mature. The above is a summary of the work of our security office for 20xx years. Please criticize and correct me without delay.

Year-end Summary of Property Safety Management Department 3: Resign the old year and welcome the new year, and the work of property management safety in 20xx has come to an end. First of all, I would like to thank the leaders for their strong support and careful guidance, and the team members for their active cooperation. In the past year, although we did not achieve a strong record in the air, we also successfully completed various support tasks. Although it failed to effectively ensure all-round security, there were no criminal cases, fire accidents and major theft cases throughout the year. At present, we deeply reflect and summarize the shortcomings and outstanding performances of the whole year. Judging from the management and daily performance of the security team throughout the year, the work of the previous year was divided into two stages. In the first stage, from the arrival of the security team to 10, the team management was relatively unstable during this period, and the main problems were as follows:

On the one hand, the leading management cadres are unstable. As the saying goes, a good car runs fast, and it is easy to imagine that the leading cadres are unstable. Grassroots work has also been greatly shaken, exposing huge loopholes in the management and construction of the whole team.

On the other hand, the overall quality of personnel is uneven, the mobility is too large, and the brain drain is almost twice that of the existing establishment. In their daily work, very few comrades are irresponsible and lazy.

Third, the education and training of the team members are insufficient, the team members are not familiar with the basic knowledge of security guards, the basic operating procedures of each position are not familiar enough, and the implementation of various system regulations is not in place.

It is precisely because of various reasons and shortcomings that the incident of humiliating the security team occurred during this period, and it was stolen on X day. Although it did not cause excessive economic losses, this day and this moment was the most disgraceful moment for our department as a security department, and it was at that time that this shameful incident sounded the alarm for us.

Summing up experience and lessons has entered the second stage. Since the theft incident, after criticism and correction by leaders at all levels, our team has carried out a major rectification in view of the previous work, turning pressure into motivation, turning over a new leaf, paying attention to team management construction, strictly implementing management system, stabilizing team members, strengthening business knowledge training, improving team members' obedience consciousness and improving management service level. In the second stage of this year, after two months of rectification and adjustment, our work has undergone great changes, both in service management and internal construction. Just recently, the security guard on duty found the oil thief who was about to invade illegally in time. The security guard immediately stopped it, immediately pursued it and reported it, but the robber was very cunning. After discovering the security action, he immediately fled the scene with his tail between his legs. After investigation, there was no property loss. Although the criminals were not caught this time, it gave them a heavy blow and let them know that our security is very strict. The security guard on duty is on high alert, and criminals can't do anything from under our noses.

The above is a summary of the work of our department. If there are any shortcomings, please give your leaders more valuable opinions and ask your colleagues to understand more about the implementation of the work system. Judging from the improvement and performance of the current security team, we should continue to strengthen ourselves and improve the construction of various management systems, and we should not be blinded by the current small achievements. In the future, we will sincerely serve you, effectively protect the safety of personnel and property, and build the security team into a powerful mobile force.

Year-end summary of property safety management department 4 This year, I am still the security guard of xxx community. At work, I take my tasks seriously. Seriously and responsibly manage people and vehicles entering and leaving the community gate. Ensure that foreign irrelevant personnel do not enter and leave the community at will. So this year, I haven't received any news of theft. In addition, I also completed the patrol work of the community seriously and responsibly, which better ensured the safety of residents and property in the community.

Now, after reflecting on the situation of my work community, I have summarized my work in the past year as follows, please check it out!

First, self-promotion and exercise

In this year's work, in order to better protect the safety of the community and serve the owners. I also actively improve my ability outside of work!

In addition to the most basic physical exercise, I also cultivated my sense of service in this year's work. During the working period, smile at every owner, keep the post clean and tidy, and leave a good impression on the owners who come in and out. In addition, I will also get to know some communities with some owners in my spare time. Collect feedback from the community, check it in time, and report it for processing.

In addition, I also learned a lot of experience and knowledge about safety by using the Internet, which not only greatly enriched my personal experience, but also helped me better pay attention to the safety problems in the community during the patrol. And after finding the problem, it will report the application as soon as possible, and deal with the property problem in time, which has also been well received by the owners of the community and improved the property image.

Second, the work.

At work, I am mainly responsible for the work of the doorman. In addition to ensuring that no irrelevant personnel enter the community, I also conducted a strict registration check on vehicles entering and leaving the community to ensure that every vehicle has an entry and exit record.

In addition, I also do a good job in ensuring the safety of xxx community, actively help the owners to deal with the problems within their power and actively contribute their own strength.

Third, its own shortcomings.

Although I have always been strict with myself in my work, I sometimes make mistakes in my work because of carelessness. At present, there are not many mistakes in the main work, but it has caused some troubles because it has not handled the work required by the owner. To this end, in the future work, I will pay more attention to my attitude and always pay attention to adjusting my attitude.

In fact, a year has passed quickly, but in the future work, I need to work hard to strengthen myself, escort the safety of the community, and try my best to make every owner satisfied with our work! I will work harder to achieve this goal in the future!

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