Work plan of property project manager

Time flies, and our work will usher in new progress. It's time to make a work plan for our next stage, but what kind of work plan is suitable for us? The following is my property project manager's work plan (generally 5 articles) for reference only. Welcome to reading.

Work plan of property project manager 1 1. Overall work objectives:

1, firmly grasp the sanitation, improve the quality of road cleaning, and ensure that the environmental sanitation of the development zone is at the forefront of the city.

2, the development of greening, to ensure the completion of the development zone issued by the green maintenance and green cleaning tasks.

3. Actively expand other engineering businesses and improve economic benefits.

4, to ensure safety in production, strengthen safety awareness, especially to ensure the safety of vehicles and road sweepers.

5, improve the service consciousness and service concept of all cadres and employees.

6, safeguard the legitimate interests of workers, improve the welfare of workers, and ensure the stability of the workforce.

7. Strive to achieve an annual operating income of 5.2 million yuan and a profit and tax of 200,000 yuan.

8. Actively expand new business of property management, and plan to undertake comprehensive property management of high-speed rail international business district.

Second, the specific measures:

1. Strengthen political study, unify ideological understanding, and raise the awareness of all cadres and workers to serve the construction and development of the development zone. Communicate the new situation, new development and new changes in the development zone to employees and stimulate their enthusiasm for work.

2. Strengthen the staff's business skills training. In particular, property management personnel, including managers, maintenance personnel, order maintenance personnel (security guards), cleaning personnel and other different departments and different types of work, should regularly carry out property management knowledge and professional skills training, and regularly carry out fire protection knowledge training; Conduct safety education for drivers regularly.

3. Each department shall continue to implement the contract responsibility system, and the department head shall be responsible for all internal affairs of the department, and the department head shall be responsible for the company manager.

1) The company plans to formally establish a supervision department, which is subordinate to the company office and reports to the office and the general manager of the company. Since the establishment of the supervision department at the beginning of xx, it has played a great role in promoting the company's work, but the supervision is still not enough, and there is still a big gap from the expectations of the company leaders for the supervision department. The company plans to formally set up a supervision department in the second half of the year, strengthen the inspection and assessment of all departments, quantify the assessment indicators, and conduct the assessment twice a day, without going through the motions, formalism and fear of offending people. Fill in the daily assessment form truthfully, summarize the assessment at the end of the month and report it to the office, and reward and punish according to the company's reward and punishment system.

2) Major reform of the Environmental Protection Agency is planned. The implementation of the contract responsibility system, the sanitation team to implement the captain responsibility system, the captain signed the contract responsibility contract, fully responsible for sanitation work. At the same time, it is planned to contract in sections, and the regulatory authorities will assess and reward each section; The garbage transfer station (motorcade) implements the captain responsibility system, and the captain signs the letter of responsibility, and the scope of duties includes garbage transfer station, motorcade, security, muck disposal, etc. Sign a letter of responsibility with the driver to clarify the responsibilities, rights and interests of the driver, and further clarify the respective responsibilities of the company and the driver after a safety accident; The original garbage station was reformed and a new compressor set was installed. Strengthen the service function, improve the service level and increase the service to enterprises and institutions. It is planned to increase 1 closed sweeper, 1 dung suction vehicle and 1 sprinkler; It is planned to take over Qi Jing Road refuse transfer station.

2) Strengthen internal management in the office, and supervise and assess the labor discipline and performance of all departments of the company; Responsible for the comprehensive management of warehouse, automobile and other affairs; Organize the manager's office meeting and team leader meeting, summarize the monthly work and make the work plan for next month; Arrange the supervision department to check the work of each department every day; Further strengthen material procurement, warehouse management and oil management, and materials must be signed by leaders; The fuel ticket will be issued by the office in a unified way, and can only be refueled after being signed by the general manager, and the office will arrange someone to accompany it; Car maintenance and purchase of spare parts shall be the responsibility of special personnel, and the office shall make unified arrangements.

3) The greening team implements the contract responsibility system, and the competent manager signs the contract responsibility contract, which is responsible for all internal affairs of the greening team. While ensuring the completion of the green belt maintenance and cleaning tasks assigned by the Development Zone, actively expand other greening projects.

4) Continue to strengthen property management. Do a good job in safety training and management, conduct skills training and fire fighting training for security personnel on a regular basis, and hold skill competitions and fire fighting drills on a regular basis; Continue to strengthen the management of the service area of the Science and Technology Pioneer Park, supervise and manage the hygiene and food quality of the canteen in the service area, ensure the property and personal safety of the dormitory residents, and ensure that the park has a beautiful environment and the carport construction in the park is completed with high standards and quality; Continue to do a good job in the property management of window units of Yiyuan Citizen Square, and plan to declare the square greening project as a fine garden project in Xuzhou; Undertake the greening work of clean technology industrial park.

4. Open source and reduce expenditure, save various expenses, strengthen financial audit, especially engineering audit, and improve the economic benefits of the company.

5. Increase property management rent and water and electricity charges to ensure timely cost recovery.

6. Reform the company's wage distribution system. The purpose of further raising the wages of temporary workers and reforming the driver's wage system is to make more work and more pay, less work and less pay, and to rationalize the wage distribution as much as possible.

7. Strengthen production safety management and carry out safety knowledge training, including safety duty education, fire protection knowledge training and vehicle driving safety education. , especially traffic safety management, conduct safety education once a week to strengthen drivers' safety awareness. Ensure that no safety accidents occur in xx years.

8. Strictly implement the system of rewards and punishments and refine the regulations on rewards and punishments. Rewarding the excellent and punishing the bad will give everyone pressure and motivation.

In the second half of 20xx, we will take the revitalization of Xuzhou old industrial base as an opportunity to participate in the second venture of the development zone. Driven by the concern and support of the Standing Committee of the Qin Dynasty and leaders at all levels, Qi Xin worked together for development and strived to overfulfil the annual economic targets and tasks.

Property project manager 2 work plan. Work in the first half of the year:

(a) Integrated management

Comprehensive management service is not only the pioneer and banner of property management, but also the central station and liaison office of the owner and the property management service contract, which undertakes the important mission of communication, coordination, feedback, implementation, supervision, reporting, processing, disposal and statistics.

1) The company already has the second-class qualification grade of the enterprise, and is currently preparing to upgrade the materials with the first-class qualification.

2) Complaints and suggestions. In response to the complaint, the relevant departments of the company immediately coordinated the rectification, summed up the experience and lessons in time, and fed back the rectification and treatment results to the owner through on-site return visits. While doing a good job of explanation, they further listened to the opinions of the owners and got their understanding.

3) Maintenance report. According to the actual situation, the customer service department will follow up the contents and problems of community maintenance in time and establish relevant files in time. There are no effective complaints caused by maintenance.

4) Receiving, sending and archiving management of documents. File management is also one of the daily work of the property management office, including property service data, company internal data, contracts and agreements, etc. Clerks classify and file documents, and improve the data catalogue filing.

5) Enterprise employee training. Employees carefully study the quality manual, program documents and reception etiquette formulated by the management office, improve the service process in their daily work, and make the work of the department more standardized. Managers have obtained professional qualifications and certificates. The company has stepped up the training of employees' job skills and professional ethics, created conditions to provide employees with opportunities to learn professional skills, and strengthened communication with various departments, so that employees can enhance their professional knowledge, understand the work dynamics, and correctly handle various contradictions and problems.

6) The company and the customer department of each management office set up publicity boards in eye-catching positions to announce property management-related information such as property charging items and standards, so as to facilitate the owners to understand the legality and transparency of property company charges.

7) The company system requires employees to wear company dress and work number plate.

(2) Engineering maintenance

The good running state and maintenance management of public facilities and equipment in the community are based on the takeover, acceptance and operation stages of the community, so we have implemented the following management measures:

1) Pre-acceptance of facilities and equipment in the whole community (such as equipment quantity, installation location, equipment integrity, equipment testing and equipment acceptance, etc.). With the supervision and cooperation of the installation engineer, the construction party has completed two-thirds of the rectification works.

2) Make ledger registration for the facilities and equipment of the whole community. Copy nameplate model, current, control range, etc. In terms of equipment, the electrical shunt switches in the whole community are numbered, the wiring pile head in each electrical box is fixed, and the inspection system and inspection table of the computer room are established; Formulate central air conditioning operation procedures and operation record forms, and number and distribute all system equipment; Make equipment maintenance record; Observe the total energy consumption of the community in real time, make a good record of electricity and water consumption, and do a good job of energy saving and consumption reduction.

3) Because the equipment is in the running-in stage, the use situation is different from that in the normal stage, and faults occur from time to time. Therefore, the management office has strengthened the coordination and communication with relevant units, conducted a special discussion on the existing problems, and adjusted the management focus according to the actual situation. The operation performance of the equipment put into use through hard work has been greatly improved.

4) Implement the system of regular equipment inspection, so that the equipment inspection and maintenance procedures can be put on the wall, and the maintenance personnel can conduct regular inspections and keep records of inspection work, which basically achieves the purpose of finding and handling public equipment problems in time.

5) Arrange the maintenance department to check the electrical fire-fighting facilities and other facilities and equipment of the community irregularly every day, conduct a comprehensive investigation, and report to the maintenance department in time when problems are found; Every day, the personnel of the quality management center conduct a comprehensive inspection of the fort, slope cutting and garage in the management area. If cracks, subsidence, looseness and other engineering problems are found, they should contact the project department of the development company for rectification and notify the owner to pay attention to safety as soon as possible.

6) The lightning rod of the house in the property management area has been tested, and the problems found have been reported to the rectification in time, and the warm reminder board of the community has been made and installed to ensure the safety of the owner's house and the owner.

7) Do a good job of daily repair.

(3) maintaining public order

1) Strictly implement the entry and exit system for foreign construction personnel, and regularly create posts to clean up the decoration area.

This greatly improves the effectiveness of safety management to a certain extent, and at the same time avoids the safety complaints caused by decoration construction personnel, and has received good results.

2) Strengthen the supervision of the entry and handling of decoration materials. To enter a residential area, you must apply for registration of materials according to regulations. The order maintenance departments of all links shall conduct effective on-site supervision, and the materials will stay overnight in public, which will damage public facilities and sanitary environment, and the illegal use of elevators during handling can be dealt with as soon as possible.

3) Strictly implement the management system for the entry and exit of personnel and goods. The vouchers of construction personnel and the entry and exit of other personnel must cooperate with the inquiry and registration, and the goods going out must be checked by the "Exit Card" signed by the regional unit before being released. The strict implementation of these management systems ensures the institutionalization and order of goods entering and leaving the community.

4) According to the requirements of the fire control management system, the Order Maintenance Department arranges special personnel to conduct special inspections on fire hydrants and fire extinguishers regularly every half month to ensure that the fire fighting equipment is in good condition. At the same time, conduct a comprehensive self-examination of fire hazards in the whole community, notify all regional units of the community in writing to rectify the discovered safety hazards, mobilize all owners of the community to strengthen fire protection knowledge training, set up fire commissioners, implement the effectiveness of fire emergency plans, and organize fire simulation drills.

5) Order maintenance personnel should wear uniform signs, dressing the and code of conduct when taking up their posts, so as to form a good working environment.

6) The personnel of the Order Maintenance Department are on duty 24 hours a day, and the patrol members patrol the designated area at the specified time, and make patrol records. Community monitoring system and other technical facilities are in good condition, and data storage is timely and complete.

(4) Environmental management

The company has established strict cleaning procedures and inspection system. The cleaning supervisor arranges the cleaning work in relevant areas every day, and carries out inspection and rectification work. At the same time, we carried out special clean-up work, and no safety accidents occurred due to inadequate clean-up work.

1) In order to carry out the work more effectively, the clean areas are divided carefully and reasonably. Combined with the actual situation of the community, the contents and assessment standards of cleaning work are formulated, and the work of cleaning staff is supervised and managed. Cleaning the unoccupied areas of the community and centralized cleaning of the doors of all buildings have created a good living environment for the owners and won unanimous praise from the owners. Take advantage of the natural conditions in rainy days to clean up the outdoor areas left over from the previous construction, clean up the underground garage and clean up the fire fighting system. Centralized cleaning and maintenance of all street lamps and sewage pipes in the community, and regular cleaning.

2) After each building is delivered to the owner, the management office will be responsible for the cleaning and land reclamation of each building. While carrying out daily cleaning work, the cleaning post successfully completed the cleaning and land reclamation of each building, laying a solid foundation for the later environmental sanitation management.

3) Inform the owner of the matters needing attention on the bulletin board or bulletin board in the residential area and timely replace the latest matters, including the cleaning of advertisements on the roof of residential houses, the installation of external wall tiles, and the installation of air conditioning units.

Second, the existing shortcomings and the work plan for the second half of 20xx.

Although we have made some achievements in the property management work in xx years and won many praises from the owners, we know that there are still many shortcomings to be improved and strengthened.

First, the overall quality of managers is uneven, some of them have a weak sense of service, and their practical ability needs to be improved.

Second, communication with the owners is not enough, which should be strengthened in the future work.

Third, it is necessary to strengthen the management of equipment and facilities, ensure the safe and normal operation of facilities and equipment, and avoid affecting the normal life of the owners and causing their dissatisfaction with management services.

Fourthly, there are still some problems in safety management, such as unstable mentality and insufficient working strength, which need to be improved in practical work.

Fifth, we often carry out targeted, practical and interesting knowledge lectures and cultural activities in the community, enrich the spiritual life of residents, advocate the civilized fashion of "helping each other", and guide community residents to actively participate in public security and fire control work.

In view of the above problems, in the second half of 20xx's work, we will draw lessons and strive to improve the service skills and management level of employees and do better. Constantly improve their own property management level, constantly improve the management system of the community, and make contributions to the peace and stability of the community and the development of the company.

Third, suggestions for property management

1. Further strengthen the management of illegal construction and decoration.

2 to further strengthen the guidance, supervision and management of the industry committee. It is necessary to strengthen the guidance to industry committees, do a good job in the establishment, transition and daily management of industry committees, strengthen business training, handle the relationship with neighborhood committees, and really help communities to form a team of industry committees with high quality, strong credibility and performing their duties according to law.

3. Strengthen the publicity of property management related laws and regulations such as Property Management Regulations, Property Law, Contract Law and Decoration Management Measures, so that residents can be familiar with property management, understand property management, and accept and support property management.

4. Summarize and promote the new methods and good experiences of residential property management in time.

Work Plan of Property Project Manager 3 I. Personnel Arrangement

Dehua New Street is an underground commercial pedestrian street. According to the current operation mode and post management requirements of Xinjie Company, the property management department staff will continue to recruit 2 elevator workers, bricklayer 1 person and air conditioner 1 person. Ensure the normal operation of hydropower system, elevator system and public facilities. In order to ensure the timely and effective handling of emergencies, the night standby system is implemented on the existing staffing.

Second, the work arrangement

(1) Strengthen the service consciousness of the property management department. At present, the property management department needs to further improve the service level, especially in terms of methods, quality and working standards. Our department will regularly and irregularly carry out training on service awareness and methods to improve the service quality, service efficiency and work level of our employees.

(2) Improve the system, clarify the responsibilities, and ensure the benign operation of the department. In order to give full play to the role of the property department in developing good communication between the property and the merchants, we should improve and perfect the working system according to the service mentality to make it more suitable for the current work. Improve the system from the aspects of equipment management and personnel arrangement, and truly realize the rule-based and standardized work. Through the implementation of the system, clear responsibilities, to ensure the sound development of departmental work.

(3) Strengthen equipment supervision and cost awareness. The property department is responsible for the maintenance and management of all facilities and equipment, which is directly related to the control of property costs. Be familiar with the operation and performance of the equipment, ensure the normal operation of the equipment and operate according to the specifications. Operation is the focus area of supervision, and the property management department will implement it according to the needs of related work to ensure equipment, maintenance and effectiveness; And plan the maintenance of facilities and equipment to specific individuals.

(4) Carry out training, strengthen study and improve skills. At present, compared with similar shopping malls, the service scope of the property management department is still limited, especially limited to the structure of its own knowledge. In order to further improve their work skills, it is planned to adopt the working idea of "going out, please come in", that is, to send outstanding employees to study abroad, hire experts to come for training and guidance, carry out theoretical study in combination with reality, learn from each other's strengths and improve the service level of the whole team.

(5) According to the characteristics of facilities and equipment maintenance, formulate corresponding maintenance plans and refine work objectives. Power transformation and distribution, elevators, central air conditioning and other large equipment. Finish on time and in quantity, and the responsibility lies with people.

Third, do a good job in energy control and management.

Energy consumption usually accounts for a large proportion of the daily cost of property companies, and energy saving and consumption reduction is an effective means to improve the efficiency of companies. The key to energy management is:

(1) Improve the energy-saving awareness of all employees. According to the change of market temperature, switch the central air conditioner in time and set the switching time.

(2) Formulate necessary rules and regulations. Such as a secondary recycling system for materials.

(3) Take necessary technical measures, such as the transformation of advertising light boxes in shopping malls and lighting facilities and equipment in public areas, and adjust the time of turning on and off lights in time according to seasons to minimize energy consumption.

(4) Internal assessment and control of equipment operation and maintenance costs to avoid and reduce unnecessary waste.

(5) Copy and summarize the water and electricity meters regularly every month, and do a good job of energy saving and consumption reduction.

Fourth, preventive maintenance.

(1) Preventive maintenance: carry out planned maintenance and overhaul of all facilities and equipment, and implement preventive maintenance according to the established time, project and process.

(2) Daily maintenance report: Take maintenance measures in the form of maintenance report for the faults found in the daily use of facilities and equipment.

(3) Daily inspection: The personnel on duty in the Property Management Department shall conduct one or two inspections on the equipment and facilities within the scope of their duties when on duty, and handle any faults and anomalies in time.

Five, improve the equipment and facilities files, make maintenance inspection records.

In order to ensure the integrity and continuity of the original data of equipment and facilities, we will further improve the departmental file management on the existing basis. Do a good job in the collection and follow-up of facilities and equipment information.

Planned maintenance of facilities and equipment:

(1) Strictly implement the system of regular patrol inspection, handle problems in time when found, and patrol at least 1 time every day.

(2) According to different seasons, especially the flood season, arrange regular inspections, and strengthen the patrol inspection of the drainage system to ensure safety.

Seven. cost planning

Through the above work, our engineering department will show our company's service image, provide better and more thoughtful services for merchants and create better conditions for the company's future development.

Work plan of property project manager 4. First, fully implement standardized management.

Revise the work manuals of all departments on the original basis, standardize the work flow, strictly follow the work system, strengthen the implementation of the system, and make the management work evidence-based. And standardize management, improve all kinds of files, focus on standardized form records, so as to be comprehensive, detailed and well documented.

Two, the implementation of performance appraisal, improve service quality.

On the basis of performance appraisal indicators, the target management responsibility system is implemented, and the responsibilities at all levels are clearly defined, and the responsibility lies with people. Through inspection and assessment, we can truly reward the diligent and punish the lazy, so as to improve the enthusiasm of employees and promote the effective completion of the work.

Third, strengthen the training and assessment system.

According to the company's training policy, make a training plan to improve service awareness and business level. Carry out post quality education in a targeted manner, and promote the improvement of employees' comprehensive quality such as love and dedication to their posts and service awareness. We will strengthen the training of employees from the aspects of service consciousness, etiquette, business knowledge, coping ability, communication ability and self-discipline ability, and check and implement it in practical work, so as to improve the management service level and service quality, improve the overall quality of employees and reserve human resources for the company's development.

Fourth, establish a strict security system in combination with the actual situation of the community.

Starting from the system norms, the responsibility lies with people, and the supervision and implementation are standardized. Combined with performance appraisal, strengthen team building, increase the publicity of residents' safety knowledge, and open up the situation of joint defense.

Five, improve daily management, carry out convenience work, improve household satisfaction.

Standardize daily work management by system, improve the maintenance of residential buildings, fire protection and public facilities and equipment, satisfy residents, vigorously carry out paid services such as housekeeping, garden maintenance and water and electricity maintenance, and provide quality services for owners.

Six, according to the company's annual master plan, to carry out community cultural activities, to create a harmonious community.

According to the annual work plan, the focus of the recent work is:

1, strictly implemented according to the system specifications issued by the operation center, improved item by item, and put in place according to the implementation date;

2. Organize employee training and learning according to the Assessment Standard for Daily Work of xx System, and define job requirements;

3. Draw up a feasible scheme for charging temporary parking of vehicles;

4. Cooperate with the operation center to carry out community cultural activities such as "Silhouette of Warm Community Life" and organize relevant departments to make preparations;

5, according to the department plan to complete the training work of the month.

In short, since the organizational structure adjustment, the daily work of the district has been carried out smoothly under the correct guidance of the company leaders, and the quality of cleaning and greening work has been obviously improved and improved, but it is still weak in terms of vehicle order management, public facilities and equipment maintenance management, and team training and construction within the department. Personally, I have been working on the property customer service line, and my contact work mainly focuses on customer complaint handling, internal and external communication and coordination, community cultural activities and so on. I don't have comprehensive knowledge of other departments in technical operation and internal management, especially in detail management of engineering and safety. In 20xx, xx District will keep up with the company's development needs with a pragmatic attitude, take the company's overall work policy as the guide, complete all work tasks and assessment indicators with good quality and quantity, and achieve good results in the year of improving service quality.

Work plan of property project manager 5 1. Fully implement standardized management.

Revise the work manuals of all departments on the original basis, standardize the work flow, strictly follow the work system, strengthen the implementation of the system, and make the management work evidence-based. And standardize management, improve all kinds of files, and take standardized form records as the focus of work, so as to be comprehensive, detailed and well documented.

Two, the implementation of performance appraisal, improve service quality.

Taking the performance appraisal indicators as the standard, the target management responsibility system is implemented, and the responsibilities at all levels are clearly defined, and the responsibility lies with people. Through inspection and assessment, we can truly reward the diligent and punish the lazy, improve the enthusiasm of employees and promote the effective completion of the work.

Third, strengthen the training and assessment system.

According to the company's training policy, make a training plan to improve service awareness and business level. Carry out targeted post quality education to promote the improvement of employees' comprehensive quality, such as love and dedication to their posts and service awareness. We will strengthen the training of employees from the aspects of service consciousness, etiquette, business knowledge, coping ability, communication ability and self-discipline ability, and check and implement it in practical work, so as to improve the management service level and service quality, improve the overall quality of employees and reserve human resources for the company's development.

Fourth, establish a strict security system in combination with the actual situation of the community.

Starting from the system norms, the responsibility lies with people, and the supervision and implementation are standardized. Combined with performance appraisal, strengthen team building, increase the publicity of residents' safety knowledge, and open up the situation of joint defense.

Five, improve daily management, carry out convenience work, improve household satisfaction.

Standardize daily work management by system, improve the maintenance of residential buildings, fire protection and public facilities and equipment, satisfy residents, vigorously carry out paid services such as housekeeping, garden maintenance and water and electricity maintenance, and provide quality services for owners.

Six, according to the company's annual master plan, to carry out community cultural activities, to create a harmonious community.

According to the annual work plan, the focus of the recent work is:

1. According to the standard management system of equipment/facilities, elevator safety management procedure and work plan management system issued by the operation center, it will be strictly implemented, rectified and improved item by item, and put in place according to the implementation date.

2. According to the daily work assessment standards in the performance appraisal system, organize the training and study of employees in various departments, and define job requirements.

3. Draw up a feasible scheme for charging temporary parking of vehicles.

4. Cooperate with the operation center to carry out community cultural activities such as "Silhouette of Warm Community Life" and organize relevant departments to make preparations.

5. Complete the monthly training according to the department plan.

In 20XX, XX District will take a pragmatic attitude, take the company's overall work policy as the direction, complete all work tasks and assessment indicators with good quality and quantity, and achieve good results in the year of improving service quality.