Measures for the administration of residential property

The formulation of the Regulations on Residential Property Management provides a model for implementing the Regulations on Property Management, standardizing property management activities, safeguarding the legitimate rights and interests of property management enterprises, owners and users, and creating a fresh, clean, civilized and orderly production and living environment. The following is the residential property management system, for reference only!

Measures for the Administration of Residential Property 1

First, the definition and management of housing property rights

The property rights of residential units are owned by China Water Resources and Hydropower Fifth Engineering Bureau Co., Ltd., and the property rights of residential buildings are partly owned by individuals. The company authorized the Gaobeidian base management office to exercise property rights on the unit houses and conduct daily management on the residential buildings. In order to strengthen housing management, ensure the normal maintenance of houses, and safeguard the legitimate rights and interests of units and owners, the owners are requested to consciously abide by the provisions of the Measures for Housing Management of Gaobeidian Base of the Fifth Hydropower Bureau, and the consequences and economic disputes caused by the owners' violation shall be borne by the owners themselves.

1, interior decoration management

Owners who need to carry out interior decoration must go through the formalities of application and approval at the operation department of the management office before construction starts, and only after paying the decoration deposit at the finance department can they get the decoration permit at the operation department. With the decoration permit, the owner can carry out interior decoration. When decorating, we should abide by the Measures for the Administration of Residential Decoration in Gaobeidian Base Community of the Fifth Hydropower Bureau. Decoration deposit is charged according to the building area of the house. After the renovation, the owner informs the operation department and the property management company that the deposit is up to standard and will be refunded with the receipt. After inspection, in any of the following circumstances, the deposit shall be deducted first. If the deposit amount is insufficient for deduction, the owner shall pay separately:

(1) damages the stress structure of the house, causing potential safety hazards;

(2) Altering or damaging public water supply, power supply and heating pipelines, which may affect other owners;

(3) Excessive noise causes complaints from surrounding owners;

(four) the occupation of public places, piling up construction waste is not removed in time.

2. Management of house maintenance

The housing in this residential area is divided into two parts: public and private use. The maintenance of public parts is the responsibility of the property management company. If the expenses fall within the scope of property management expenses, they shall be charged in the property management expenses. The owner is responsible for the maintenance of the self-use part. Owners can choose property management companies to provide services, or they can choose social service units to provide services, and the maintenance costs shall be borne by the owners.

Second, * * * facilities management

The facilities used by 1 and * * * include power supply system, water supply system, heating system, septic tank, garbage bin, fire protection system, lightning protection system and roof waterproof system, which are closely related to the interests of all owners and public health and safety. It is strictly forbidden for any unit or owner to dismantle, modify, add, move or damage without going through the formalities. Once the above behavior is discovered, the management office and the property management company propose to resume within a time limit. If it is really necessary to change, dismantle, add or move the facilities used by * * *, an application must be submitted to the management office and the reasons must be explained. After approval, the property management company will designate professionals to carry out the construction in accordance with relevant safety regulations. In order to protect the waterproof layer of the roof, it is strictly forbidden for the owner to climb the roof without permission. If the roof waterproof layer leaks, the responsible person must bear the repair cost of the waterproof layer and compensate the relevant property losses caused to the unit or other owners.

2. Solar energy device

If the owner needs to install solar energy facilities, he must first apply for registration in the business department of the management office, pay the installation deposit in the financial department, and then get the installation license from the business department. The owner shall obtain the key from the property management company with the installation permit and deposit receipt, and ensure that the roof and other parts of the building are not damaged according to the safety requirements before installation. If the owner installs solar energy devices without the consent of the relevant departments, the management office and the property management company have the right to stop their behavior. In addition to dismantling the solar energy device within a time limit, he should also compensate for the related losses caused by it. The management department and business department shall check the solar facilities used by the owner at any time. If the roof waterproof layer leaks and public facilities are damaged due to the facilities themselves, the owner shall bear the cost of leakage repair and the corresponding liability for compensation.

Three. Payment of property service fees and various collection and payment fees.

1. water fee: the property management company will regularly go to the door to read the meter, and the owner will pay it at the property management company within 10 days;

2. Electricity fee: the business manager buys an electricity card from the property company; Owners or units that have not installed magnetic card meters shall regularly read meters by the property company and collect electricity fees at the same time;

3. Heating fee: The owner must pay at the property management company within the time specified in the notice, and the charging standard conforms to the relevant regulations of the Price Bureau.

4. Property service fee: The owner should consciously pay the property service-related fees in time according to the regulations. If the owner and the user of the property agree that the user of the property will pay the property fee, if it cannot be paid in time according to the regulations, the owner shall be responsible. Where water, electricity, heating and property management fees are not paid in accordance with the regulations, the property management company has the right to take measures to urge them to pay, and the owner shall pay a late fee at the rate of three thousandths of the total fees payable for each overdue day.

Four, hydropower management

1, water management

(1), the owner should take good care of the water meter and public * * * pipeline facilities to prevent water leakage. Pipeline failure, please promptly notify the property service unit maintenance;

(2) The public water supply and drainage pipeline shall be maintained by the property management company, and the owner shall not dismantle, install or change the pipeline at will;

(3) It is strictly forbidden for the owner to use water resources for free by dripping, stopping or reversing the water meter. Once found and confirmed, the property management company should not only collect water charges, but also compensate economic losses according to twice the current water charges payable.

2, electricity management

1), when the circuit fails, the owner shall promptly notify the property management company for maintenance, and shall not repair the public distribution facilities without permission. Otherwise, the responsible person shall be responsible for all the consequences and losses caused thereby;

2) It is forbidden to use electricity without permission, and it is forbidden to steal or leak electricity. If anyone who uses electricity illegally is found, the property management company will punish him according to the regulations, and the economic losses and personal injuries caused thereby will be borne by the responsible party. For those who are found to have stolen electricity, the owner shall compensate the economic losses by twice the monthly average of the electricity fee paid in the previous year. If the circumstances are serious, the management office and the property management company have the right to report to the local public security organ;

3) The damaged lighting bulbs in the corridor shall be replaced by the owner. If the property service personnel need to be replaced, the cost of materials shall be borne by the owner, and the limited power of light bulbs shall be below 25W. If the lamp holder is damaged and the circuit fails due to the use of light bulbs and human reasons, the relevant parties shall be responsible for and pay the labor and material costs.

Verb (abbreviation of verb) heating management

1, the owner shall not modify the heating facilities without permission, and shall not close the public water inlet and outlet backwater valves without permission.

2. The owner installs heating and hot water facilities other than the original heating facilities (such as? Little babysitter? ), must be registered with the property company for the record, and in accordance with the provisions of the payment before use. If it is installed and used without approval, the owner shall pay the heating fee twice as much as the heating fee payable.

3. If the owner finds the heating failure and the indoor temperature can't reach the standard, he should contact the property management company for maintenance in time. All consequences caused by unauthorized maintenance shall be borne by both parties.

Six, public * * * environment and health management

1, public health management

(1), the owner should put the domestic garbage into garbage bags and put them into the set garbage bins, and littering and littering are prohibited;

(2) No spitting and littering of cigarette butts, scraps of paper, peels and sundries;

(3) It is forbidden to throw garbage and sundries outward from windows and balconies, and it is forbidden to dump sewage and sundries at will;

(4) It is forbidden to scribble, depict or paste advertisements in public areas and external walls of buildings;

(5) It is forbidden to keep livestock and poultry in the community, and pets are not allowed to be kept at will in public areas;

2, public * * * environmental management

(1), banned at 22: 00? 7:00, 12:00? 14: 00 Playing musical instruments and using audio equipment in public areas;

(2) It is forbidden to smoke, make noise or bring pets in closed public places such as employee activity centers.

(3) It is forbidden to occupy public space for personal belongings. Once found, the management office and the property management company have the right to dismantle it;

Seven, greening management

1. It is forbidden to occupy public green space, pile up garbage and sundries in green space, and keep pets;

2. It is forbidden to climb or damage flowers, trees, fences and other related facilities. If there is any damage, it must be compensated according to the price;

3. It is forbidden to park and drive all kinds of private vehicles on the green space;

4. It is forbidden to grow vegetables and dig cellars in the green belt.

Eight, comprehensive management of social security

1, vehicle management

The principle of vehicle management is to manage the parking order and traffic order of vehicles in the community, excluding the responsibility of custody and care.

(1), motor vehicles are forbidden to whistle in the community, and the speed limit is15 km/h;

(2) It is forbidden to park vehicles in heating ditches, green spaces and sidewalks;

(3), it is forbidden to try braking, refueling and maintenance of motor vehicles in the community;

(4) Vehicles should be parked in the parking area designated by the property management company;

(5) If the owner damages roads and public facilities, he shall pay compensation according to the price;

(6), bicycles or other human vehicles should be parked in a specific area and set their own anti-theft measures;

(7) The owner shall be responsible for the loss, damage or loss of various vehicles (including motor vehicles and manpower) due to theft by a third party.

2, fire management

(1), it is forbidden to move any fire control facilities and equipment without permission and use them for other purposes, and offenders will bear corresponding economic and legal responsibilities according to the circumstances;

(2) It is forbidden to park vehicles in the corridor to block the fire escape and pile up flammable and dangerous sundries;

(3) It is forbidden to set off fireworks in the living area, especially on the balcony;

(4), prohibit illegal use of electrical equipment;

(5) It is forbidden to dump liquefied gas residues in this community;

3. Public safety management

The principle of public security management is to maintain the life order of the community.

(1), it is forbidden to bring inflammable, explosive and toxic substances into the community without permission;

(2) Consciously maintain internal security and actively report illegal and criminal personnel and behaviors;

(3) It is forbidden to use houses to harbor criminals and stolen goods;

(4) It is forbidden to set up stalls in front of the residential area or occupy roads or civil strife in the residential area;

(five) it is forbidden to paste, scribble, set up advertisements, and pile up sundries and dangerous appliances;

Nine, pet management

1. Dogs and other pets must go to the relevant departments of Gaobeidian City to apply for immunization certificates, vaccinate pets regularly, register with the property company and the base security department, and sign a commitment letter for civilized dog raising by residents;

2. It is forbidden to keep large pets and aggressive pets, and once found, it will be handled as a public security case;

3. It is forbidden to keep pets in the public area of the community, and it is forbidden to bring pets into public places such as office buildings, community hospitals and activity centers. It is forbidden to walk pets in the green space to keep the public environment clean and tidy;

4. When you take your pet out, you must hang up the chain, and the length of the chain is no more than 2 meters, which is led by an adult. In case of noise and injury caused by keeping pets, pet owners must deal with it in time and take full responsibility. All pets with biting records must clean up their own community, and pets are not allowed to be abandoned in this community.

Anyone who keeps a pet voluntarily has to pay the security fee. If the inspectors of the property management company and the security department find that there is any violation of the above management regulations, they will issue a notice to the pet owner to deduct the security money. After the deposit is deducted, the breeder should pay it consciously.

Ten, roof inspection management

1, it is forbidden for anyone to climb the roof without authorization, not to play on the roof and engage in activities unrelated to installation and maintenance;

2. It is forbidden to pry open the lock on the roof without authorization. Once found, the management office and the property management company shall order them to compensate for the losses;

3, where the installation and maintenance of telephone, solar energy, cable TV, etc. You must pay a deposit to the property company to get the key and go through the registration formalities. After installation and maintenance, the victim should check? Roof inspection port? After closing the door and locking it, return the key to the property service unit in time.

XI。 Management of Owner's Contact Notice

1. Please fill in the contact form of the owner's basic information so that the property management company can contact you in time in case of emergency.

2. In order to avoid the disturbance caused by the notice of entering the house as much as possible, please ask the owner to pay attention to the bulletin board set up in the public area at any time so as to keep abreast of the notice and related information of the community management.

3. This property management regulation shall be posted and publicized on the bulletin board in the public * * * area, and shall take effect ten days after the date of posting and publicity.

Measures for the Administration of Residential Property II

I. Property management enterprises

1. The term "property management" as mentioned in these Measures refers to the maintenance, repair and rectification of the buildings and their supporting facilities, equipment, greening, sanitation, public security and environmental appearance of the property by the property management enterprise under the entrustment of the owners and users, and provides comprehensive paid services to the owners and users.

2. Enterprises engaged in property management shall have independent legal personality, and employees shall obtain professional qualification certificates.

3. When accepting the entrustment, the property management enterprise shall sign a property service contract with the owner and user, which shall include the service scope, management standards, authority, time limit, cost supervision and inspection and liability for breach of contract, etc. And report to the district real estate administrative department for the record.

4. The property management enterprise shall set up a fixed service place, a dedicated telephone, and have full-time staff on duty 24 hours a day to ensure timely service for the owners.

5. Property management companies should charge fees according to grades, and be set up by the price department in a unified way. Bulletin board? Open the charging standard to facilitate the supervision of owners and users.

6. Daily maintenance and emergency treatment. (1) The property management enterprise shall carry out routine maintenance and repair on the main body of the house, water and electricity facilities, drainage facilities, fire-fighting equipment and supporting equipment to ensure the normal operation of the equipment and the safety of living. (2) Timely handle emergencies such as water leakage of upper water pipes, blockage and water leakage of lower water pipes, so as to ensure that the property of owners and users is not damaged.

(3) For the secondary water supply tank, it should be thoroughly cleaned once every quarter or before major festivals, and special personnel should be assigned to take care of it every day to ensure the safe use of water quality.

7. Community greening. The greening of residential areas should be integrated with the surrounding architectural styles. Attention should be paid to proper greening and sketch layout according to different effects, and the key beautification part should be placed in eye-catching places such as the entrance and exit of the community. Property management enterprises should take various forms to publicize and educate owners or users, especially children, so that everyone can care about greening and formulate corresponding greening management regulations.

8. Community health management. What should be done in cleaning and hygiene? Five decisions? That is, set a person, time, place, task and standard. Cleaning once a day, cleaning all day, quality should be achieved? Six. No? 、? Liu Jing? . That is, there is no water, no soil, no sundries, no pile leakage, no littering, no human and animal feces. Clean roads, roadsides, sidewalks, rainwater drains, tree pits and walls, and garbage bins.

9. Community safety. Property management enterprises should establish a good working relationship with local public security departments, accept guidance, strive for cooperation, and do a good job in community security management.

10, residential fire protection and fire management occupy the first important position in property management. It is necessary to strengthen publicity, enhance fire awareness, sound the alarm bell, and make unremitting efforts to put fire control work on the important agenda of management.

1 1, vehicle management. Motor vehicles, motorcycles and bicycles in residential areas shall be stored in designated places and managed by property management enterprises.

Second, the owners, housing users

1. Owners and users shall set up owners' committees. Sign service contracts with property management companies to supervise property management activities. Have the right to choose a property management company.

2. Owners and users shall pay property management fees, environmental sanitation fees and operating rooms on time. Owners or users should actively cooperate with the property management department and the environmental sanitation management department and consciously pay various fees according to regulations.

3. Owners and users are not allowed to throw objects at high altitude, change the house layout, fa? ade and internal plane at will, dismantle doors and windows at will, build buildings without permission, set up stalls on the fa? ade to change heating, water supply and drainage facilities, and occupy public land and litter at will; Do not damage flowers, trees, sketches and fitness equipment; Don't scribble in the corridor; Do not store inflammable, explosive and radioactive substances without permission, and discharge toxic and harmful substances; Make noise that interferes with the normal rest of others.

4 property management companies have the right to urge owners and housing users who refuse to pay the fees payable to pay the fees; You can also bring a lawsuit to the court.

5. If the owner, user or property management enterprise violates the property service contract, either party has the right to terminate the contract and may require the other party to bear the liability for breach of contract.

6. If there is a dispute over the use, maintenance and management of the house, the parties may apply to an arbitration institution for arbitration or bring a lawsuit directly to the people's court according to law.

Property management in residential quarters involves thousands of households. Doing this work well can solve problems for the government and residents, resolve contradictions in daily life, ensure people to live and work in peace and contentment and ensure social stability. Strive to create a new situation of property management in our district.

Three. What is the supervisory organ for the implementation of these measures? Property management department of urban construction environmental protection administrative law enforcement bureau.

Four, these Measures shall come into force as of the date of promulgation.

April XX 10

Measures for the Administration of Residential Property III

I. Regulations on Public Security Administration

1, motor vehicle issuance registration for residents; Residents' vehicles can only be parked in the underground parking lot of the community according to the regulations, and relevant procedures should be handled.

2. In case of public security, fire fighting, traffic, medical and health emergencies, residents have the obligation to actively cooperate to maintain community security and stability. Take timely measures to maintain the order at the scene, notify relevant departments and do a good job in the aftermath.

3, abide by the rules and regulations promulgated by the community and management office, to discourage and stop residents who do not comply with the system.

4. Should a resident? Watch the door, take care of your family and take care of your belongings? , increase self-safety awareness.

5. Residents should be brave enough to stop and report people or things that undermine public order and cause security risks in the community.

6. Operators in residential areas shall operate according to law, abide by national policies and regulations, obey the management of the management office, and shall not engage in illegal business activities.

II. Regulations on Environmental Protection Management

1, take good care of landscaping, do not pick flowers, and do not damage trees.

2. Take good care of public facilities, do not dismantle, build or paste them indiscriminately, and keep the residential environment clean and tidy.

3. Commercial markets, shops and restaurants in residential areas are not allowed to litter, dump sewage and discharge other pollutants.

4. No unit or individual in the residential area may make noise that affects the normal rest of residents, especially during the period from 10: 00 pm to 8: 00 am. Offenders management personnel have the right to intervene, stop and take necessary measures.

5. All kinds of vehicles in the community are parked at the designated place, no access, neat and orderly.

6. Do not use burning heating, heating and catering equipment in the house.

Three, clean sanitation management regulations

1, please consciously maintain the public health of the community, and do not spit, throw peels, scraps of paper, cigarette butts, etc. Don't throw objects at high altitude, and don't pile up garbage and put items in public places such as public passages, stairs and walkways in the building.

2. Bag the garbage and put it at the garbage collection point.

Don't throw rubbish, plastic bags and other sundries into the toilet or sewer.

4. Poultry, livestock and tall and fierce animals shall not be kept. Keeping pets must comply with the relevant government regulations and must not affect the rest of the neighborhood. When taking a pet for a walk in the community, it does not pollute the environment, and the owner is responsible for compensation for the damage caused by the pet.

5. When residents decorate their houses, they are not allowed to throw away garbage in corridors and public places.

6, any public * * * places in the community, are not allowed to graffiti, graffiti, disorderly posting, offenders are responsible for cleaning and painting costs, and be exposed on the bulletin board.

7. Commercial outlets shall not pile up articles in public places and corridors or occupy public areas to expand their business premises.

8. Remind relatives and friends who enter the community to abide by the management regulations of the community and keep the community clean and tidy.

Four, parking management regulations

1. The underground parking lot in the residential area is exclusively used by residents who buy (rent) parking spaces, and all foreign vehicles are not allowed to enter without permission; Idle people are not allowed in.

2. Residential vehicles parked in underground parking lots for a long time must apply for a vehicle parking card, one car and one card, and access by card; Temporary parking must be registered, and temporary parking cards will be issued after approval. You can go in with your card and return it when you leave.

3. Vehicles renting fixed parking spaces should be parked in place, and vehicles renting non-fixed parking spaces should be parked in an orderly manner under the command of security personnel. Selective parking shall be implemented for vehicles temporarily entering the area.

4. The parking lot will adopt 24-hour intelligent monitoring records, equipped with fire extinguishers and smoke detectors.

5. The parking lot should be kept clean and tidy, and it is not allowed to set up stalls, receive visitors, drink, sleep, make noise, make noise and chat for a long time in the parking lot.

6. Vehicles are not allowed to honk when entering the parking lot, and the speed limit is 5 km/h. ..

7. It is forbidden to park vehicles loaded with toxic, flammable, explosive and other dangerous goods in the parking lot.

8. Pay attention to the front, rear, left and right distance when vehicles enter and leave, so as not to hinder other vehicles from entering and leaving and the use of other parking spaces.

9. After the vehicle is parked, the vehicle mainly takes away the items placed on the vehicle and locks the doors and windows, otherwise the consequences will be at your own risk.

10, the car mainly cares for all public facilities such as fire fighting, water supply, power supply and communication in the parking lot. If it is accidentally damaged, it needs to be compensated according to the price. Those who cause serious accidents will be investigated for legal responsibility.

1 1. Vehicles with fixed parking spaces mainly pay the fees on time in strict accordance with the parking standards stipulated by the community. Temporary vehicles are guided by the administrator to park, and charged according to the parking time.

12. If the owner accidentally loses the vehicle pass card, he should immediately notify the management personnel, provide relevant information, pay the card handling fee after verification, and the management office will reissue it.

13. If the vehicle is damaged in the parking area, it shall be settled by both parties through negotiation in principle. When the situation is serious, the security guard and management office on duty should assist in the investigation and handling.

14. All parked vehicles must be parked according to regulations. The manager has the right to take warning, fine, trailer and other punishment measures against the owners of illegal driving and parking vehicles, and all losses caused thereby shall be borne by the owners.

15, it is forbidden to park all vehicles in the hospital, and offenders will be fined 200 yuan every time.

Five, fire safety management regulations

1, insist on fire control work? Prevention first, combining prevention with elimination? Policy, the implementation of comprehensive management, combining prevention and control.

2, strengthen the publicity of fire laws and regulations and fire safety knowledge, improve the residents' awareness of fire safety.

4. It is forbidden for foreign vehicles loaded with dangerous goods to enter the community and educate children not to play with fire in the community.

5, found that the initial fire should be put out in time, when the situation is serious and difficult to put out, you should call the police in time? 1 19? Call for help, and help to maintain fire order, and cooperate with accident handling.

6, consciously abide by the relevant provisions of the government fireworks, put an end to fire hazards.

7, indoor decoration, must strictly abide by the decoration management regulations, to prevent fire accidents.

8, are not allowed to throw cigarette butts from the window, not put out the fire shall not be poured into the trash can.

9. Stairs, walkways and exits should be kept unobstructed, and it is not allowed to close or pile up sundries without authorization.

10, fire control facilities and equipment shall not be used for other purposes to prevent damage and loss. Once found, they will be dealt with seriously.

1 1. The management office will promptly stop or report to the relevant departments any violation of regulations, electricity consumption, welding or damage to fire control facilities and equipment.

12, I hope all residents will support and cooperate with the above regulations to facilitate community management.

These Provisions shall be implemented as of XX, XX, XX.

XXXX company

The final interpretation right of this regulation belongs to XXXX.

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