Warm heart! JD。 COM's little brother came to pick up the piece and actually received a special "New Year's Eve".

"Liu, there are a few big things to send away in the community. I am in a hurry. Call a few more brothers. " Recently, Liu Jiu, the head of Beijing Jinyu International Business Department of Jingdong Express, who is busy, suddenly received a phone call from residents in a nearby community. However, after Liu Jiu and the courier buddies arrived, they found that they were actually "cheated".

"We can also be their parents once."

The business department of Liujiu covers the daily express collection of seven communities in Beijing Huilongguan Street, serving more than 40,000 residents.

"derailed" JD. COM's younger brother used to be the west community of Huilongguan Xinlongcheng, which is closest to the sales department. 65438125, when Liu Jiujiu, the eighth brother of JD.COM, arrived in the community, he found that the neighborhood committee was covered with red blessings and small lanterns, and there was a banner "Welcome my little brother home for the New Year". Seven or eight aunts and grandmothers in the community are busy packing jiaozi. When they saw Liu Jiu and JD.COM, they were all surprised and couldn't help laughing.

"These children work too hard all the year round. They often miss a hot meal when they eat. It looks really painful. Today, they are specially given to jiaozi. Their families are not around, and we can also be their' parents'. " Aunt Gao of the community said. It turned out that the community neighborhood committee of Xinlongcheng West District learned that many JD.COM brothers would not go home for the New Year and stick to their posts, so they arranged a special "New Year's Eve" for their little brothers.

"These young people are very busy and shy. If you invite them directly, I'm afraid they won't come. We just thought of such a way to' cheat' everyone. " Wang Xinhua, director of the Community Neighborhood Committee in the West District of Xinlong City, said with a smile.

JD.COM, who knew the "truth", was immediately moved. He quickly took off his coat, rolled up his sleeves and got busy with the community residents. At noon, everyone sat on a big table, eating hot jiaozi and hot pot, and their eyes were wet.

"This is the most special' New Year's Eve' I have ever eaten. Really touching. " "Although I can't go home this year, it's as warm here as the New Year." "This jiaozi smells like mom." ...

"It is not easy for these young people to work hard outside. Who is not a child at home? We all want to do something to make these homeless children feel the warmth of some home. " Resident Zhang Daye said. Speaking of JD. COM's brother's usual behavior, everyone gave a thumbs up. "Just say this is delivered by express delivery. As long as it's from JD.COM. COM brothers, no matter how big, unless we make a special phone call, they will definitely climb the stairs to the door. If there is garbage at the door, they will take the initiative to take it down. I said that even my own children can't do it. "

In addition to this special "New Year's Eve", community residents also carefully prepared gloves and scarves for their friends. Liu Jiu sighed with emotion, "This is the best year-end award I have ever received."

"The feeling of being recognized is very intimate."

June 20 19 officially joined Jingdong Logistics. With rich experience and achievements in the past, I directly engaged in front-line management after joining the company. After rotating three sales departments, he was appointed in Jinyu International Sales Department last September.

Although Liu Jiu's rotation time at each station is not long, under his leadership, the performance of these business departments has made rapid progress. Take Beijing Baiyangcheng Sales Department as an example. In just a few months, he directly contributed to a large collection order, helping the courier on the site to achieve nearly double the income.

"Do a line, love a line, and do ordinary work to the extreme." Taking serving customers wholeheartedly as the working purpose. Under his influence, the patient and meticulous service of the sales department courier was well received by the surrounding residents. Liu Jiu from JD.COM and several younger brothers were also selected as mobile grid workers in Huilongguan Street to better serve the community and residents.

"Our brothers in the sales department are very simple. Sometimes people do good things and don't want to mention them to others. I have heard about them from residents many times. " Liu Jiu said. Not long ago, a resident lost an electric car. Brother JD.COM, who served the community, silently wrote down the lost car published by the owner and helped to find it during the delivery. Unexpectedly, a few days later, he found a clue in another community and successfully helped the owner find the car.

With efficient, caring and meticulous service, JD. COM's little brother changed his heart, and gradually the residents in the community became the most familiar "strangers", and even many residents regarded his little brother as a family. Last June, 5438+065438+ 10, when the epidemic situation in Changping District was repeated, the community prepared an epidemic prevention package for JD.COM. From last winter to Sunday, community residents also took the initiative to invite little brother to eat jiaozi together.

Liu Jiu's hometown is Suihua, Heilongjiang, where his parents, wife and daughter all live. Affected by the epidemic, Liu Jiu has not come back for two years, but the community residents have deeply touched Liu Jiu. "The feeling of being recognized is very intimate, and everyone cares. Those of us who are wandering outside are warm in our hearts. "

This article comes from financial information.