Is it responsible for the leakage of water pipes at home?

The water pipe leaks at home, and the property is not responsible. The water pipe at home leaks, and the property is not responsible for maintenance. According to Article 51 of the Property Management Regulations, water supply, power supply, gas supply, heating, communication, cable TV and other units shall be responsible for the maintenance and conservation of relevant pipelines and facilities within the property management area according to law. If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.

Because the main responsibility of the property is the maintenance and management of public areas, excluding families. Therefore, domestic water pipes need to contact maintenance personnel for maintenance.

Solve property disputes;

(a) the owners and property management companies to resolve through consultation;

The Regulations on Property Management clearly stipulates the rights and obligations among owners, owners' committees and property management companies. Owners and property management companies can resolve management disputes through consultation on a voluntary and equal basis in accordance with relevant laws and regulations, management statutes and property management contracts.

(2) third-party mediation;

This means that the owner and the property management company can submit the dispute to a third person, and the third person will preside over the negotiation between the two parties, so as to urge the two parties to reach a mediation agreement on the basis of voluntariness and equality. General mediation can be divided into three types: civil mediation, administrative mediation and judicial mediation. For example, it can be mediated by the people's mediation Committee where the property company is located.

(3) Submitting it to an arbitration institution for arbitration;

This means that after a dispute between the owner and the property management company, according to the provisions of Article 4 of China's Arbitration Law, in accordance with the arbitration clause in the property management company or the arbitration agreement reached voluntarily after the dispute occurs, the dispute will be submitted to the arbitration institution with management power, that is, the arbitration commission where the property management company is located.

(4) complaints;

When there is a dispute between the owner and the property management company, the owner may complain to the real estate administrative department of the local people's government at or above the county level according to Article 49 of the Property Management Regulations.

(5) instituting legal proceedings;

If the owner can't solve the dispute through the above four channels, he can submit the dispute to the court or directly file a lawsuit with the local people's court, requesting the court to exercise judicial power to solve the dispute according to law.

legal ground

property management regulations

Fifty-first water supply, power supply, gas supply, heating, communications, cable television and other units shall bear the responsibility for the maintenance and conservation of related pipelines and facilities in the property management area according to law. If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.