Job Recruitment Website - Property management - Main contents of cleaning training
Main contents of cleaning training
Moral etiquette training: including professional ethics, polite language, work service attitude, gfd, behavior, etc. The overall quality of employees has been improved, and the whole team will be more professional and harmonious.
Cleaning skills training: including theoretical and on-site operation training, so that every employee can use all kinds of cleaning equipment correctly and operate cleaning equipment skillfully. And can master household cleaning process and building materials skillfully.
Psychological training: employees are of great significance to the development of the company. The company cares about every employee who has paid for the enterprise, provides psychological counseling for employees, maintains a correct attitude, and makes every employee physically and mentally healthy at work.
Safety knowledge training: safety first, people-oriented. In the process of work, it is inevitable that there will be some operations in special environments such as high altitude, so that every employee can improve their safety awareness and be flexible in emergencies.
Specific process:
1. The newly-taken property of the company has reached the standards of "Excellent Building for Urban Property Management" and "Provincial Civilized Building" within two years.
2. There are no major safety accidents in the area, and the annual incidence rate of public security cases in the area accounts for 0.2% of the total population, and there are no major fire, criminal and traffic accidents.
3. The owner's satisfaction rate with the property management service in the building is over 95%, and the effective complaint handling rate is 100%.
4. The intact rate of houses and public facilities is 98%.
5. The sanitation, disinfection and environmental greening in the building meet the municipal quality engineering standards.
6. The qualification rate of employee pre-job training 100%.
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